Brilo 2.0

Body Shop Desk Phone Coverage

Frame-Ready AI Calling Agent for Collision Repair

Collision repair call coverage that intakes estimate inquiry calls with vehicle and insurance carrier qualification, tracks insurance claim status with adjuster paperwork and supplement handling, updates vehicle status calls with parts delays and pickup dates, and routes rental coverage and tow drop-offs while body shop staff focus on the bays.

Major Problems & Solutions

Major Problems & Solutions

Major Problems & Solutions

Commute hour estimate inquiry volume, mid-repair insurance claim coordination, and parts-delay vehicle status calls all keep body shop staff off the line and away from the bays.

Estimate inquiry calls overflow Collision repair estimate inquiry calls about damage scope, deductibles, and timeline overflow during commute hour wrecks.

Brilo AI qualifies the driver's vehicle, damage scope, and insurance carrier, captures the deductible and rental needs, books the estimate, and texts the timeline.

Major Problems & Solutions

Insurance claim coordination Insurance claim status calls about adjuster paperwork, supplements, and rental car coverage drag the body shop desk.

Brilo AI pulls the live claim from CCC, walks the driver through adjuster paperwork, supplements, and rental coverage, and routes complex saves to leads.

Vehicle status calls stack Mid-repair vehicle status calls from owners about parts delays and pickup dates stack at the counter.

Brilo AI captures the vehicle status inquiry, walks the owner through parts delays, pickup dates, and detail timing, and texts the ready-now alert.

Rental coverage and tow drop-offs Rental coverage handoffs and tow drop-off calls compete with active estimate appointments.

Brilo AI captures rental coverage and tow drop-off calls, walks the driver through handoff protocol, and dispatches the on-call body shop lead for urgent intakes.

Brilo 2.0

Voice AI Driven for Body Shop Desk

What the Collision Repair AI Calling Agent Handles Across Estimate, Claim, and Status Lines

What the Collision Repair AI Calling Agent Handles Across Estimate, Claim, and Status Lines

What the Collision Repair AI Calling Agent Handles Across Estimate, Claim, and Status Lines

What the Collision Repair AI Calling Agent Handles Across Estimate, Claim, and Status Lines

From estimate inquiry intake through insurance claim coordination to vehicle status updates and rental coverage, the collision repair phone agent runs every body shop touch.

From estimate inquiry intake through insurance claim coordination to vehicle status updates and rental coverage, the collision repair phone agent runs every body shop touch.

Estimate Inquiry Calls

Brilo AI books collision repair estimate calls on each new driver request today. Bays open fast today.

Estimate Inquiry Calls

Brilo AI books collision repair estimate calls on each new driver request today. Bays open fast today.

Insurance Claim Calls

Brilo AI keeps collision repair claim status flowing to drivers on calls. Updates land same minute fast.

Vehicle Status Calls

Brilo AI flags collision repair vehicle status calls and routes to leads. Owners get answers fast today.

Before Brilo, our body shop lost a Monday morning on estimate calls while painters worked the bays. The agent now handles around four out of five of those touches without a person, and our estimate-to-write-up conversion lifted from half to over three out of four.

Director of Collision Repair Operations

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Crestline Collision Repair and Body Shop

Before Brilo, our body shop lost a Monday morning on estimate calls while painters worked the bays. The agent now handles around four out of five of those touches without a person, and our estimate-to-write-up conversion lifted from half to over three out of four.

Director of Collision Repair Operations

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Crestline Collision Repair and Body Shop

Brilo 2.0

Modernize Collision Repair Front Desk

Bringing Brilo Online Across Collision Repair Estimate, Claim, and Status Lines

Bringing Brilo Online Across Collision Repair Estimate, Claim, and Status Lines

Bringing Brilo Online Across Collision Repair Estimate, Claim, and Status Lines

Bringing Brilo Online Across Collision Repair Estimate, Claim, and Status Lines

From a commute-hour fender bender to a mid-repair parts delay, the collision repair phone agent stays clear for drivers while body shop staff work the bays.

From a commute-hour fender bender to a mid-repair parts delay, the collision repair phone agent stays clear for drivers while body shop staff work the bays.

1

Wire Brilo to Your Body Shop Stack

2

Train on Collision Workflows

3

Deploy on Body Shop Lines

4

Tune Performance Across Body Shop Mix

Brilo 2.0

Automotive Integrations

Salesforce, CCC, Stripe, and Twilio Brilo Plugs Into Live for Collision Repair Shops

Salesforce, CCC, Stripe, and Twilio Brilo Plugs Into Live for Collision Repair Shops

Salesforce, CCC, Stripe, and Twilio Brilo Plugs Into Live for Collision Repair Shops

Salesforce, CCC, Stripe, and Twilio Brilo Plugs Into Live for Collision Repair Shops

Damage codes, insurance partners, and parts rules feed the agent in real time from leading collision platforms running across collision repair.

Damage codes, insurance partners, and parts rules feed the agent in real time from leading collision platforms running across collision repair.

Brilo 2.0

Collision Repair Call Support

Frequently Asked Questions

Frequently Asked Questions

Top questions collision repair teams raise when piloting Brilo on the estimate, claim, and status lines.

Top questions collision repair teams raise when piloting Brilo on the estimate, claim, and status lines.

How does Brilo handle our collision repair estimate inquiry calls?

How does Brilo handle our collision repair estimate inquiry calls?

Can Brilo manage insurance claim status calls?

Can Brilo manage insurance claim status calls?

How does Brilo protect driver and insurance data?

How does Brilo protect driver and insurance data?

What happens with vehicle status calls during long repairs?

What happens with vehicle status calls during long repairs?

Will Brilo lift our estimate-to-write-up conversion and cycle time?

Will Brilo lift our estimate-to-write-up conversion and cycle time?

Which platforms does Brilo connect with for collision repair?

Which platforms does Brilo connect with for collision repair?

Which questions can Brilo handle without a person?

Which questions can Brilo handle without a person?

When can our body shop expect Brilo to go live?

When can our body shop expect Brilo to go live?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.