Brilo 2.0

Monthly-Check-In Phone Coverage

Ever-Present AI Voice Agent for Chronic Care Management Services

Built for chronic care management, Brilo enrolls eligible patients, runs structured monthly check-in calls, updates care plans, and triages symptoms so your care managers focus on the patients who need them most.

Major Problems & Solutions

Major Problems & Solutions

Major Problems & Solutions

Eligible-patient enrollment, monthly check-in calls, medication and care-plan questions, and symptom calls keep ringing while your care managers are documenting time and following up with high-risk patients.

Eligible patients go unenrolled when no one has time to call and explain the program.

Brilo AI identifies eligible patients, explains the chronic care program and consent, enrolls them, and books the first monthly check-in so billable care starts right away.

Major Problems & Solutions

Monthly check-in calls slip when staff cannot reach every enrolled patient.

Brilo AI runs each structured monthly check-in, reviews medications and goals, documents the care time, and updates the care plan for the care manager to sign off.

Symptom and medication calls come in between check-ins from chronic patients.

Brilo AI screens between-visit calls against your triage rules, answers medication and plan questions, and routes worsening symptoms straight to the care manager or nurse.

Program and billing questions tie up the phones the whole afternoon.

Brilo AI answers program, consent, and copay questions, checks enrollment and eligibility status, and routes complex cases to the right coordinator.

Brilo 2.0

Voice AI Driven for Chronic Care

What the Chronic Care Management AI Voice Agent Handles Across Enrollment, Check-In, and Triage Lines

What the Chronic Care Management AI Voice Agent Handles Across Enrollment, Check-In, and Triage Lines

What the Chronic Care Management AI Voice Agent Handles Across Enrollment, Check-In, and Triage Lines

What the Chronic Care Management AI Voice Agent Handles Across Enrollment, Check-In, and Triage Lines

From enrolling an eligible patient to running a structured monthly check-in to a between-visit symptom call, Brilo's chronic care management voice agent enrolls patients, paces check-ins, and triages symptoms without dropping a call.

From enrolling an eligible patient to running a structured monthly check-in to a between-visit symptom call, Brilo's chronic care management voice agent enrolls patients, paces check-ins, and triages symptoms without dropping a call.

CCM Enrollment Calls

Brilo AI enrolls new chronic care management patients on every clinic call today. Charts open same week.

CCM Enrollment Calls

Brilo AI enrolls new chronic care management patients on every clinic call today. Charts open same week.

Monthly Checkin Calls

Brilo AI runs chronic care monthly check-ins on every patient call today. Notes log in real time now.

Symptom Triage Calls

Brilo AI screens chronic care symptom calls on every patient line today. Nurses get severe cases now.

Before Brilo, eligible patients went unenrolled and monthly check-ins slipped while our care managers chased phone time. The voice agent now enrolls patients and runs every monthly check-in, and our enrolled census and billable care time climbed sharply.

Director of Care Management

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Anchor Health Chronic Care Management

Before Brilo, eligible patients went unenrolled and monthly check-ins slipped while our care managers chased phone time. The voice agent now enrolls patients and runs every monthly check-in, and our enrolled census and billable care time climbed sharply.

Director of Care Management

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Anchor Health Chronic Care Management

Brilo 2.0

Streamline Chronic Care Front Desk

Standing Brilo Up Across Chronic Care Enrollment, Check-In, and Triage Lines

Standing Brilo Up Across Chronic Care Enrollment, Check-In, and Triage Lines

Standing Brilo Up Across Chronic Care Enrollment, Check-In, and Triage Lines

Standing Brilo Up Across Chronic Care Enrollment, Check-In, and Triage Lines

Whether it is enrolling an eligible patient or a between-visit medication question, the chronic care management voice agent answers in plain language and keeps every monthly check-in on schedule.

Whether it is enrolling an eligible patient or a between-visit medication question, the chronic care management voice agent answers in plain language and keeps every monthly check-in on schedule.

1

Plug Brilo Into Your Care Management Stack

2

Train on Chronic Care Pathways

3

Deploy on Chronic Care Lines

4

Tune Performance Across Chronic Care Mix

Brilo 2.0

Healthcare Integrations

Care Management Platforms, Check-In Tools, and Time Logs Brilo Reads Live

Care Management Platforms, Check-In Tools, and Time Logs Brilo Reads Live

Care Management Platforms, Check-In Tools, and Time Logs Brilo Reads Live

Care Management Platforms, Check-In Tools, and Time Logs Brilo Reads Live

Brilo plugs into ThoroughCare, Epic, Athenahealth, and other major care management platforms so the agent reads eligible-patient lists, check-in schedules, and care plans before it ever speaks with a caller.

Brilo plugs into ThoroughCare, Epic, Athenahealth, and other major care management platforms so the agent reads eligible-patient lists, check-in schedules, and care plans before it ever speaks with a caller.

Brilo 2.0

Chronic Care Call Support

Frequently Asked Questions

Frequently Asked Questions

Common questions on how Brilo's chronic care management voice agent covers enrollment, monthly check-ins, and symptom triage.

Common questions on how Brilo's chronic care management voice agent covers enrollment, monthly check-ins, and symptom triage.

How does the chronic care management voice agent handle enrollment and monthly check-ins at once?

How does the chronic care management voice agent handle enrollment and monthly check-ins at once?

Can the voice agent run structured monthly check-ins and document the care time?

Can the voice agent run structured monthly check-ins and document the care time?

How does Brilo protect chronic conditions, care plans, and other sensitive patient data?

How does Brilo protect chronic conditions, care plans, and other sensitive patient data?

What happens with after-hours calls about worsening or dangerous symptoms?

What happens with after-hours calls about worsening or dangerous symptoms?

Will Brilo lift our enrolled census and billable care time?

Will Brilo lift our enrolled census and billable care time?

Which platforms does Brilo connect with for chronic care management services?

Which platforms does Brilo connect with for chronic care management services?

Which questions can Brilo resolve without paging the care manager?

Which questions can Brilo resolve without paging the care manager?

When can our chronic care program expect Brilo live on the enrollment, check-in, and triage lines?

When can our chronic care program expect Brilo live on the enrollment, check-in, and triage lines?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.