Brilo 2.0

Retail Bay Phone Coverage

Charge-Ready Conversational AI Solution for Battery Retailers

A charge-ready conversational AI solution for battery retailers that captures Y/M/M sales inquiries with Mitchell1 fitment lookups, books install bays against live shop capacity, verifies warranty claims against POS purchase dates, and processes core return refunds while bay techs work installs.

Major Problems & Solutions

Major Problems & Solutions

Major Problems & Solutions

Winter dead-battery sales volume, mid-shift install bay scheduling, and pro-rated warranty claim verification all pull retail managers off the counter and away from techs.

Sales inquiry intake constant Battery sales inquiry calls about group size, CCA ratings, and price match overflow every weekend.

Brilo AI qualifies the vehicle year, make, and model, pulls the live fitment from Mitchell1, prices the group size against your inventory, and texts the quote with install options.

Major Problems & Solutions

Install bay scheduling tight Install booking calls for car, truck, motorcycle, and marine batteries stack at the front counter.

Brilo AI pulls the live bay schedule from Salesforce, books the install against capacity, confirms the core charge, and texts the appointment reminder to the customer.

Warranty claim verification Mid-warranty claim calls about pro-rated coverage, core returns, and date-of-purchase lookups slow the desk.

Brilo AI captures the warranty claim details, pulls the date-of-purchase from your POS, walks the customer through pro-rated coverage, and routes complex claims to managers.

Core return follow-up Core charge refund calls and missing core receipt questions tie up retail managers.

Brilo AI captures the core return details, walks the customer through receipt requirements and the refund window, processes the Stripe refund, and texts confirmation.

Brilo 2.0

Voice AI Driven for Retail Bay

What the Battery Retailer Conversational AI Solution Handles Across Sales, Install, and Warranty Lines

What the Battery Retailer Conversational AI Solution Handles Across Sales, Install, and Warranty Lines

What the Battery Retailer Conversational AI Solution Handles Across Sales, Install, and Warranty Lines

What the Battery Retailer Conversational AI Solution Handles Across Sales, Install, and Warranty Lines

From group size sales inquiries through install bay booking to warranty claim verification and core return processing, the battery retail solution keeps the counter live.

From group size sales inquiries through install bay booking to warranty claim verification and core return processing, the battery retail solution keeps the counter live.

Battery Sales Inquiries

Brilo AI books battery sales inquiry calls on each new shopper request. Quotes reach buyers fast today.

Battery Sales Inquiries

Brilo AI books battery sales inquiry calls on each new shopper request. Quotes reach buyers fast today.

Install Booking Calls

Brilo AI keeps battery install booking status flowing on each customer call. Bays open same hour fast.

Warranty Claim Calls

Brilo AI flags battery warranty claim calls and routes to managers. Customers reach answers fast today.

Before Brilo, our retail counter lost a winter Saturday on battery sales inquiries and warranty calls while bay techs installed cores. The agent now handles around four out of five of those touches without a person, and our inquiry-to-install time fell from two days down to under four hours.

Retail Operations Manager

-

Crossroads Battery and Power Centers

Before Brilo, our retail counter lost a winter Saturday on battery sales inquiries and warranty calls while bay techs installed cores. The agent now handles around four out of five of those touches without a person, and our inquiry-to-install time fell from two days down to under four hours.

Retail Operations Manager

-

Crossroads Battery and Power Centers

Brilo 2.0

Automate Battery Retail Front Desk

Bringing Brilo Online Across Battery Retail Sales, Install, and Warranty Lines

Bringing Brilo Online Across Battery Retail Sales, Install, and Warranty Lines

Bringing Brilo Online Across Battery Retail Sales, Install, and Warranty Lines

Bringing Brilo Online Across Battery Retail Sales, Install, and Warranty Lines

From a weekend dead-battery shopper wave through a late Sunday warranty claim, the battery retail solution keeps the counter line open while bay techs swap cores.

From a weekend dead-battery shopper wave through a late Sunday warranty claim, the battery retail solution keeps the counter line open while bay techs swap cores.

1

Wire Brilo to Your Retail Stack

2

Train on Battery Retail Workflows

3

Deploy on Retail Lines

4

Tune Performance Across Retail Mix

Brilo 2.0

Automotive Integrations

Salesforce, Mitchell1, Stripe, and Twilio Brilo Plugs Into Live for Battery Retailers

Salesforce, Mitchell1, Stripe, and Twilio Brilo Plugs Into Live for Battery Retailers

Salesforce, Mitchell1, Stripe, and Twilio Brilo Plugs Into Live for Battery Retailers

Salesforce, Mitchell1, Stripe, and Twilio Brilo Plugs Into Live for Battery Retailers

Fitment data, group size charts, and warranty rules feed the solution in real time from leading retail and shop management platforms across battery retailers.

Fitment data, group size charts, and warranty rules feed the solution in real time from leading retail and shop management platforms across battery retailers.

Brilo 2.0

Battery Retail Call Support

Frequently Asked Questions

Frequently Asked Questions

Top questions battery retail teams ask when evaluating Brilo on the sales, install, and warranty lines.

Top questions battery retail teams ask when evaluating Brilo on the sales, install, and warranty lines.

How does Brilo handle our battery sales inquiry calls?

How does Brilo handle our battery sales inquiry calls?

Can Brilo manage install bay booking calls?

Can Brilo manage install bay booking calls?

How does Brilo protect customer and payment data?

How does Brilo protect customer and payment data?

What happens with after hours warranty or core return calls?

What happens with after hours warranty or core return calls?

Will Brilo lift our inquiry-to-install rate and bay utilization?

Will Brilo lift our inquiry-to-install rate and bay utilization?

Which platforms does Brilo connect with for battery retail operations?

Which platforms does Brilo connect with for battery retail operations?

Which questions can Brilo handle without a person?

Which questions can Brilo handle without a person?

When can our battery retail location expect Brilo to go live?

When can our battery retail location expect Brilo to go live?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.