Brilo 2.0

Lending Desk Phone Coverage

Underwrite-Smart AI Call Bot for Auto Finance and Lenders

An underwrite-smart AI call bot for auto finance and lenders that intakes loan applications with credit and income qualification, runs underwriting stipulation chases through document portals, services payments and payoff quotes after hours, and prices refinance shoppers while loan officers handle closings.

Major Problems & Solutions

Major Problems & Solutions

Major Problems & Solutions

Weekend dealership application volume, mid-underwriting stipulation chases, and monthly payment servicing calls all pull loan officers off closings and refinance work.

Application intake overload Auto loan application intake calls about credit, income, and trade-in details overflow during weekend dealership rushes.

Brilo AI qualifies the borrower vehicle, captures credit and income details, runs the soft pull lookup, prices the rate tier, and texts the application packet for signature.

Major Problems & Solutions

Underwriting decision lag Mid-underwriting calls about stipulations, condition documents, and approval terms slow loan officers off closings.

Brilo AI pulls the live underwriting from Salesforce, walks the borrower through stipulations and condition documents, confirms approval terms, and texts the next-step list.

Payment servicing volume Monthly payment, payoff quote, and ACH setup calls stack at the servicing desk every billing cycle.

Brilo AI pulls the live loan from Stripe, walks the borrower through current balance and ACH options, processes the payment or payoff, and texts the confirmation.

Refinance and GAP questions Refinance shopper calls and GAP add-on questions need finance manager judgment during peak afternoons.

Brilo AI captures refinance shopper intent, walks borrowers through GAP and warranty add-on terms, prices the new rate, and routes complex restructures to finance managers.

Brilo 2.0

Voice AI Driven for Lending Desk

What the Auto Loan AI Call Bot Handles Across Application, Underwriting, and Servicing Lines

What the Auto Loan AI Call Bot Handles Across Application, Underwriting, and Servicing Lines

What the Auto Loan AI Call Bot Handles Across Application, Underwriting, and Servicing Lines

What the Auto Loan AI Call Bot Handles Across Application, Underwriting, and Servicing Lines

From application intake through underwriting stipulations to payment servicing and refinance shopping, the auto loan call bot keeps the lending desk moving.

From application intake through underwriting stipulations to payment servicing and refinance shopping, the auto loan call bot keeps the lending desk moving.

Loan Application Intake

Brilo AI captures auto loan application intake on each borrower request. Decisions reach the desk fast.

Loan Application Intake

Brilo AI captures auto loan application intake on each borrower request. Decisions reach the desk fast.

Underwriting Decision Calls

Brilo AI keeps auto loan underwriting status flowing on each lender call. Approvals land same hour fast.

Payment Servicing Calls

Brilo AI flags auto loan payment calls and routes them to servicing. Borrowers clear balances fast today.

Before Brilo, our lending desk lost weekend hours on application intake and payoff calls while loan officers worked closings. The agent now handles around four out of five of those touches without a person, and our application-to-funding time fell from four days down to under thirty-six hours.

VP of Lending Operations

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Cornerstone Auto Finance Partners

Before Brilo, our lending desk lost weekend hours on application intake and payoff calls while loan officers worked closings. The agent now handles around four out of five of those touches without a person, and our application-to-funding time fell from four days down to under thirty-six hours.

VP of Lending Operations

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Cornerstone Auto Finance Partners

Brilo 2.0

Automate Auto Finance Front Desk

Bringing Brilo Online Across Auto Finance Application, Underwriting, and Servicing Lines

Bringing Brilo Online Across Auto Finance Application, Underwriting, and Servicing Lines

Bringing Brilo Online Across Auto Finance Application, Underwriting, and Servicing Lines

Bringing Brilo Online Across Auto Finance Application, Underwriting, and Servicing Lines

From a weekend dealership application wave through a midnight payoff request, the auto loan call bot keeps the borrower line open while loan officers run closings.

From a weekend dealership application wave through a midnight payoff request, the auto loan call bot keeps the borrower line open while loan officers run closings.

1

Wire Brilo to Your Lending Stack

2

Train on Auto Loan Workflows

3

Deploy on Lending Lines

4

Tune Performance Across Lending Mix

Brilo 2.0

Financial Integrations

Salesforce, DocuSign, Stripe, and Twilio Brilo Plugs Into Live for Auto Lenders

Salesforce, DocuSign, Stripe, and Twilio Brilo Plugs Into Live for Auto Lenders

Salesforce, DocuSign, Stripe, and Twilio Brilo Plugs Into Live for Auto Lenders

Salesforce, DocuSign, Stripe, and Twilio Brilo Plugs Into Live for Auto Lenders

Rate sheets, stipulation rules, and TCPA-compliant scripts feed the call bot in real time from leading loan origination platforms across auto finance.

Rate sheets, stipulation rules, and TCPA-compliant scripts feed the call bot in real time from leading loan origination platforms across auto finance.

Brilo 2.0

Auto Loan Call Support

Frequently Asked Questions

Frequently Asked Questions

Top questions auto lending teams ask when evaluating Brilo on the application, underwriting, and servicing lines.

Top questions auto lending teams ask when evaluating Brilo on the application, underwriting, and servicing lines.

How does Brilo handle our auto loan application intake calls?

How does Brilo handle our auto loan application intake calls?

Can Brilo manage underwriting stipulation calls?

Can Brilo manage underwriting stipulation calls?

How does Brilo protect borrower credit and payment data?

How does Brilo protect borrower credit and payment data?

What happens with after hours calls about payoff or repossession?

What happens with after hours calls about payoff or repossession?

Will Brilo lift our application-to-funding turnaround and delinquency rate?

Will Brilo lift our application-to-funding turnaround and delinquency rate?

Which platforms does Brilo connect with for auto finance operations?

Which platforms does Brilo connect with for auto finance operations?

Which questions can Brilo handle without a person?

Which questions can Brilo handle without a person?

When can our lending operation expect Brilo to go live?

When can our lending operation expect Brilo to go live?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.