Brilo 2.0
Center Desk Phone Coverage
Procedure-Ready AI Phone Agent for Ambulatory Surgery
Ambulatory surgery center call coverage that intakes pre-op calls with procedure type and clearance qualification, runs procedure status calls with case readiness and family update handling, coordinates recovery follow-up calls with pain management and post-op symptom support, and routes surgeon referral and bundled payment payer account requests while clinicians work the procedure suite.
Major Problems & Solutions
Major Problems & Solutions
Major Problems & Solutions
Monday pre-op intake volume, mid-day procedure status lookups, and recovery follow-up calls all keep the clinical team off the line and away from the procedure suite.
Pre-op intake calls overflow Ambulatory surgery center pre-op intake calls about NPO instructions, fasting timing, and medication holds overflow during peak case weeks.
Brilo AI qualifies the patient's procedure type, pre-op clearance, and insurance coverage, captures the intake summary, books the bay, and texts the arrival confirmation.
Major Problems & Solutions
Procedure status friction Procedure status calls about case readiness, anesthesia delays, and family update windows drag the clinical team off live cases.
Brilo AI pulls the live case board from Athenahealth, walks the patient through case readiness, anesthesia delays, and family update windows, and texts the next-step window.
Recovery follow coordination Recovery follow-up calls about pain management, discharge instructions, and post-op symptoms drag clinicians off the recovery bay.
Brilo AI captures the recovery follow-up, walks the patient through pain management, discharge instructions, and post-op symptoms, and routes complex saves to clinicians.
Referral and payer accounts Surgeon referral programs and bundled payment payer accounts compete with retail patient inquiries during peak weeks.
Brilo AI captures surgeon referral and bundled payment payer account requests, walks the partner through coverage scope and reporting, and dispatches the on-call clinical lead.
Brilo 2.0
Voice AI Driven for Center Desk
What the Ambulatory Surgery AI Phone Agent Handles Across Pre-Op, Procedure, and Recovery Lines
What the Ambulatory Surgery AI Phone Agent Handles Across Pre-Op, Procedure, and Recovery Lines
What the Ambulatory Surgery AI Phone Agent Handles Across Pre-Op, Procedure, and Recovery Lines
What the Ambulatory Surgery AI Phone Agent Handles Across Pre-Op, Procedure, and Recovery Lines
From pre-op intake through procedure status to recovery follow-up and surgeon referrals, the ambulatory surgery center phone agent runs every center desk touch.
From pre-op intake through procedure status to recovery follow-up and surgeon referrals, the ambulatory surgery center phone agent runs every center desk touch.
Pre-Op Intake Calls
Brilo AI logs ambulatory surgery pre-op intake calls per new patient promptly. Bays open fast each day.
Pre-Op Intake Calls
Brilo AI logs ambulatory surgery pre-op intake calls per new patient promptly. Bays open fast each day.
Procedure Status Calls
Brilo AI keeps surgery center procedure status flowing to patients on each call. Updates land same minute.
Recovery Follow Calls
Brilo AI flags surgery center recovery follow calls and routes to clinicians. Patients reach answers fast.
Before Brilo, our center lost a Monday morning on pre-op intake calls while staff worked the procedure suite. The agent now handles around four out of five of those touches without a person, and our intake-to-case conversion lifted from half to over three out of four.
Director of Ambulatory Surgery Operations
-
Crestline Ambulatory Surgery Centers
Before Brilo, our center lost a Monday morning on pre-op intake calls while staff worked the procedure suite. The agent now handles around four out of five of those touches without a person, and our intake-to-case conversion lifted from half to over three out of four.
Director of Ambulatory Surgery Operations
-
Crestline Ambulatory Surgery Centers
Brilo 2.0
Modernize Ambulatory Surgery Center Front Desk
Bringing Brilo Online Across Ambulatory Surgery Pre-Op, Procedure, and Recovery Lines
Bringing Brilo Online Across Ambulatory Surgery Pre-Op, Procedure, and Recovery Lines
Bringing Brilo Online Across Ambulatory Surgery Pre-Op, Procedure, and Recovery Lines
Bringing Brilo Online Across Ambulatory Surgery Pre-Op, Procedure, and Recovery Lines
From a Monday pre-op intake rush to a Friday recovery follow-up, the ambulatory surgery center phone agent stays clear for patients while clinicians work the procedure suite.
From a Monday pre-op intake rush to a Friday recovery follow-up, the ambulatory surgery center phone agent stays clear for patients while clinicians work the procedure suite.
1
Wire Brilo to Your Center Stack
2
Train on Ambulatory Surgery Workflows
3
Deploy on Center Lines
4
Tune Performance Across Center Mix
Brilo 2.0
Healthcare Integrations
Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Ambulatory Surgery Centers
Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Ambulatory Surgery Centers
Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Ambulatory Surgery Centers
Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Ambulatory Surgery Centers
Procedure menus, anesthesia protocols, and discharge templates feed the agent in real time from leading EHR platforms running across ambulatory surgery.
Procedure menus, anesthesia protocols, and discharge templates feed the agent in real time from leading EHR platforms running across ambulatory surgery.
Healthcare
Salesforce
Brilo writes ambulatory surgery center pre-op intake notes, procedure status logs, and recovery follow-up directly into Salesforce so the center stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books ambulatory surgery cases into Athenahealth with procedure code, pre-op clearance, and anesthesia plan so the clinical team sees the chart before each case.
Healthcare
Stripe
Brilo confirms ambulatory surgery center copays, deductibles, and procedure deposits through Stripe so patients clear billing without lingering at the front desk.
Healthcare
Twilio
Brilo dispatches ambulatory surgery pre-op reminders, procedure status updates, and recovery follow-up alerts through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes ambulatory surgery center pre-op intake notes, procedure status logs, and recovery follow-up directly into Salesforce so the center stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books ambulatory surgery cases into Athenahealth with procedure code, pre-op clearance, and anesthesia plan so the clinical team sees the chart before each case.
Healthcare
Stripe
Brilo confirms ambulatory surgery center copays, deductibles, and procedure deposits through Stripe so patients clear billing without lingering at the front desk.
Healthcare
Twilio
Brilo dispatches ambulatory surgery pre-op reminders, procedure status updates, and recovery follow-up alerts through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes ambulatory surgery center pre-op intake notes, procedure status logs, and recovery follow-up directly into Salesforce so the center stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books ambulatory surgery cases into Athenahealth with procedure code, pre-op clearance, and anesthesia plan so the clinical team sees the chart before each case.
Healthcare
Stripe
Brilo confirms ambulatory surgery center copays, deductibles, and procedure deposits through Stripe so patients clear billing without lingering at the front desk.
Healthcare
Twilio
Brilo dispatches ambulatory surgery pre-op reminders, procedure status updates, and recovery follow-up alerts through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes ambulatory surgery center pre-op intake notes, procedure status logs, and recovery follow-up directly into Salesforce so the center stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books ambulatory surgery cases into Athenahealth with procedure code, pre-op clearance, and anesthesia plan so the clinical team sees the chart before each case.
Healthcare
Stripe
Brilo confirms ambulatory surgery center copays, deductibles, and procedure deposits through Stripe so patients clear billing without lingering at the front desk.
Healthcare
Twilio
Brilo dispatches ambulatory surgery pre-op reminders, procedure status updates, and recovery follow-up alerts through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes ambulatory surgery center pre-op intake notes, procedure status logs, and recovery follow-up directly into Salesforce so the center stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books ambulatory surgery cases into Athenahealth with procedure code, pre-op clearance, and anesthesia plan so the clinical team sees the chart before each case.
Healthcare
Stripe
Brilo confirms ambulatory surgery center copays, deductibles, and procedure deposits through Stripe so patients clear billing without lingering at the front desk.
Healthcare
Twilio
Brilo dispatches ambulatory surgery pre-op reminders, procedure status updates, and recovery follow-up alerts through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes ambulatory surgery center pre-op intake notes, procedure status logs, and recovery follow-up directly into Salesforce so the center stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books ambulatory surgery cases into Athenahealth with procedure code, pre-op clearance, and anesthesia plan so the clinical team sees the chart before each case.
Healthcare
Stripe
Brilo confirms ambulatory surgery center copays, deductibles, and procedure deposits through Stripe so patients clear billing without lingering at the front desk.
Healthcare
Twilio
Brilo dispatches ambulatory surgery pre-op reminders, procedure status updates, and recovery follow-up alerts through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes ambulatory surgery center pre-op intake notes, procedure status logs, and recovery follow-up directly into Salesforce so the center stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books ambulatory surgery cases into Athenahealth with procedure code, pre-op clearance, and anesthesia plan so the clinical team sees the chart before each case.
Healthcare
Stripe
Brilo confirms ambulatory surgery center copays, deductibles, and procedure deposits through Stripe so patients clear billing without lingering at the front desk.
Healthcare
Twilio
Brilo dispatches ambulatory surgery pre-op reminders, procedure status updates, and recovery follow-up alerts through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes ambulatory surgery center pre-op intake notes, procedure status logs, and recovery follow-up directly into Salesforce so the center stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books ambulatory surgery cases into Athenahealth with procedure code, pre-op clearance, and anesthesia plan so the clinical team sees the chart before each case.
Healthcare
Stripe
Brilo confirms ambulatory surgery center copays, deductibles, and procedure deposits through Stripe so patients clear billing without lingering at the front desk.
Healthcare
Twilio
Brilo dispatches ambulatory surgery pre-op reminders, procedure status updates, and recovery follow-up alerts through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes ambulatory surgery center pre-op intake notes, procedure status logs, and recovery follow-up directly into Salesforce so the center stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books ambulatory surgery cases into Athenahealth with procedure code, pre-op clearance, and anesthesia plan so the clinical team sees the chart before each case.
Healthcare
Stripe
Brilo confirms ambulatory surgery center copays, deductibles, and procedure deposits through Stripe so patients clear billing without lingering at the front desk.
Healthcare
Twilio
Brilo dispatches ambulatory surgery pre-op reminders, procedure status updates, and recovery follow-up alerts through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes ambulatory surgery center pre-op intake notes, procedure status logs, and recovery follow-up directly into Salesforce so the center stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books ambulatory surgery cases into Athenahealth with procedure code, pre-op clearance, and anesthesia plan so the clinical team sees the chart before each case.
Healthcare
Stripe
Brilo confirms ambulatory surgery center copays, deductibles, and procedure deposits through Stripe so patients clear billing without lingering at the front desk.
Healthcare
Twilio
Brilo dispatches ambulatory surgery pre-op reminders, procedure status updates, and recovery follow-up alerts through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes ambulatory surgery center pre-op intake notes, procedure status logs, and recovery follow-up directly into Salesforce so the center stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books ambulatory surgery cases into Athenahealth with procedure code, pre-op clearance, and anesthesia plan so the clinical team sees the chart before each case.
Healthcare
Stripe
Brilo confirms ambulatory surgery center copays, deductibles, and procedure deposits through Stripe so patients clear billing without lingering at the front desk.
Healthcare
Twilio
Brilo dispatches ambulatory surgery pre-op reminders, procedure status updates, and recovery follow-up alerts through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes ambulatory surgery center pre-op intake notes, procedure status logs, and recovery follow-up directly into Salesforce so the center stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books ambulatory surgery cases into Athenahealth with procedure code, pre-op clearance, and anesthesia plan so the clinical team sees the chart before each case.
Healthcare
Stripe
Brilo confirms ambulatory surgery center copays, deductibles, and procedure deposits through Stripe so patients clear billing without lingering at the front desk.
Healthcare
Twilio
Brilo dispatches ambulatory surgery pre-op reminders, procedure status updates, and recovery follow-up alerts through Twilio so patients stay informed in real time.
Brilo 2.0
Ambulatory Surgery Call Support
Frequently Asked Questions
Frequently Asked Questions
Top questions ambulatory surgery center teams raise when piloting Brilo on the pre-op, procedure, and recovery lines.
Top questions ambulatory surgery center teams raise when piloting Brilo on the pre-op, procedure, and recovery lines.
How does Brilo handle our ambulatory surgery pre-op intake calls?
How does Brilo handle our ambulatory surgery pre-op intake calls?
Can Brilo manage procedure status calls during peak case weeks?
Can Brilo manage procedure status calls during peak case weeks?
How does Brilo protect patient and chart data?
How does Brilo protect patient and chart data?
What happens with recovery follow-up calls during peak weeks?
What happens with recovery follow-up calls during peak weeks?
Will Brilo lift our intake-to-case conversion and recovery follow-up rate?
Will Brilo lift our intake-to-case conversion and recovery follow-up rate?
Which platforms does Brilo connect with for ambulatory surgery operations?
Which platforms does Brilo connect with for ambulatory surgery operations?
Which questions can Brilo handle without a person?
Which questions can Brilo handle without a person?
When can our ambulatory surgery center expect Brilo to go live?
When can our ambulatory surgery center expect Brilo to go live?
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
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Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community