Brilo 2.0
Never miss another call — Brilo answers, qualifies, and books HVAC jobs around the clock.
AI Voice Agent for HVAC Companies Who Cannot Leave a Job to Answer
Brilo is the AI receptionist built for HVAC companies that lose revenue to missed calls and after-hours requests. Book more jobs, dispatch faster, and replace the answering service that just takes messages.
HVAC companies are one of the most call-driven types of small business. A homeowner doesn't fill out a form when they need help — they call the next number until somebody picks up. The shop that answers first wins the job; everyone else gets the voicemail.
Missed calls during the workday
When your office is on another line and your HVAC techs are on the job, the phone keeps ringing. Brilo answers every call instantly so no lead gets dropped.
Major Problems & Solutions
After-hours and emergency calls
A no heat / no cool call doesn't wait for business hours. Brilo qualifies emergencies overnight, pages your on-call HVAC techs, and books non-urgent requests for the next morning.
Answering services that just take messages
Traditional call centers cost hundreds a month and only take messages. Brilo actually books the job — captures the address, confirms pricing, and slots the appointment into your calendar.
Customers tired of phone trees and hold music
Brilo sounds like a real receptionist who knows your service area, your pricing, and your team's schedule. No menus, no waiting, no robot voice.
Brilo 2.0
Brilo learns your services, pricing, and dispatch rules — then answers every call like it's been on your team for years
Books appointments in your calendar
Brilo checks your real schedule, offers open slots that match the caller's location and the right HVAC techs, and confirms the booking — same as a senior dispatcher would.
Triages emergencies the right way
Brilo follows your dispatch rules: when a caller mentions no heat / no cool call, it escalates immediately. Routine requests get queued for the next available slot.
Quotes the services you actually offer
Brilo knows your service catalog (AC repair, furnace tune-ups, ductwork, indoor air quality) and your pricing structure, so callers get answers instead of getting put on hold for a callback.
Brilo 2.0
From first call to booked job in under a minute
1
Answers in under two rings
2
Qualifies the request
3
Books the job or escalates
4
Sends a clean handoff to your team

Brilo 2.0
