Brilo 2.0
Screen caregiver applicants, book interviews, and handle family intake calls — 24/7, with zero PHI in the recruiting flow.
AI Receptionist for Home Care Agencies — Answer Every Call, 24/7
Home care agencies live and die on speed-to-contact with caregiver applicants, not on call volume. Brilo answers every application call instantly, screens certifications and availability, and books the interview before a competitor even calls back.
The Case for a 24/7 Home Care Agency Answering Service
The Case for a 24/7 Home Care Agency Answering Service
The Case for a 24/7 Home Care Agency Answering Service
Applicants go cold in hours
An AI voice agent answers every applicant call within minutes, any time of day, and moves them straight into screening.
Major Problems & Solutions
Coordinators spend hours re-asking the same screening questions
The agent screens certification, availability, radius and transportation automatically, before a coordinator's time is spent.
A caregiver calls out sick and no one catches it in time
The agent captures the caregiver call-out or shift-change request immediately and alerts the on-call coordinator, so the shift gets covered before it becomes a no-show.
No integration budget for a new system
The recruiting flow touches no scheduling/EVV or PHI system at all — it's the cleanest zero-integration use case in healthcare.
Brilo 2.0
Whether you run private duty, Medicaid waiver, or a multi-location franchise, the same automated answering service handles it: an in-home care agency call-answering system that screens applicants, manages caregiver call-outs and scheduling requests, and speaks with families in English or Spanish.
A Virtual Receptionist Built for Home Care Business
A Virtual Receptionist Built for Home Care Business
A Virtual Receptionist Built for Home Care Business
A Virtual Receptionist Built for Home Care Business
Home Health Aide Applicant Screening, Automated
Certifications, availability, radius and transport, checked automatically on the first call.
Home Health Aide Applicant Screening, Automated
Certifications, availability, radius and transport, checked automatically on the first call.
Instant Interview Booking
Qualified applicants go straight onto a coordinator's calendar, no callback delay.
24/7 Family & Client Call Answering
24/7 answering for family and client calls means no inquiry goes to voicemail, day or night.
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Brilo 2.0
How the AI Phone Agent Works for Your Home Care Agency
How the AI Phone Agent Works for Your Home Care Agency
How the AI Phone Agent Works for Your Home Care Agency
How the AI Phone Agent Works for Your Home Care Agency
From first ring to booked interview, without a coordinator lifting a phone.
From first ring to booked interview, without a coordinator lifting a phone.
1
Applicant calls in
2
Screens the candidate
3
Books the interview
4
Coordinator gets the summary
Brilo 2.0
Home Care Agency Phone Automation, Connected to the Tools You Already Use
Home Care Agency Phone Automation, Connected to the Tools You Already Use
Home Care Agency Phone Automation, Connected to the Tools You Already Use
Home Care Agency Phone Automation, Connected to the Tools You Already Use
Home care agency phone automation that plugs into the scheduling, CRM, and telephony tools you already run — no rip-and-replace.
Home care agency phone automation that plugs into the scheduling, CRM, and telephony tools you already run — no rip-and-replace.
WellSky
Brilo works alongside WellSky so scheduling and client records stay current after every call.
AxisCare
Brilo passes caregiver call outs and shift changes into AxisCare so coordinators see them straight away.
HHAeXchange
Brilo works with HHAeXchange so visit and caregiver details line up with your existing records.
Twilio
Brilo connects to Twilio so applicant and family calls route through the numbers you already use.
WellSky
Brilo works alongside WellSky so scheduling and client records stay current after every call.
AxisCare
Brilo passes caregiver call outs and shift changes into AxisCare so coordinators see them straight away.
HHAeXchange
Brilo works with HHAeXchange so visit and caregiver details line up with your existing records.
Twilio
Brilo connects to Twilio so applicant and family calls route through the numbers you already use.
WellSky
Brilo works alongside WellSky so scheduling and client records stay current after every call.
AxisCare
Brilo passes caregiver call outs and shift changes into AxisCare so coordinators see them straight away.
HHAeXchange
Brilo works with HHAeXchange so visit and caregiver details line up with your existing records.
Twilio
Brilo connects to Twilio so applicant and family calls route through the numbers you already use.
WellSky
Brilo works alongside WellSky so scheduling and client records stay current after every call.
AxisCare
Brilo passes caregiver call outs and shift changes into AxisCare so coordinators see them straight away.
HHAeXchange
Brilo works with HHAeXchange so visit and caregiver details line up with your existing records.
Twilio
Brilo connects to Twilio so applicant and family calls route through the numbers you already use.
WellSky
Brilo works alongside WellSky so scheduling and client records stay current after every call.
AxisCare
Brilo passes caregiver call outs and shift changes into AxisCare so coordinators see them straight away.
HHAeXchange
Brilo works with HHAeXchange so visit and caregiver details line up with your existing records.
Twilio
Brilo connects to Twilio so applicant and family calls route through the numbers you already use.
WellSky
Brilo works alongside WellSky so scheduling and client records stay current after every call.
AxisCare
Brilo passes caregiver call outs and shift changes into AxisCare so coordinators see them straight away.
HHAeXchange
Brilo works with HHAeXchange so visit and caregiver details line up with your existing records.
Twilio
Brilo connects to Twilio so applicant and family calls route through the numbers you already use.
WellSky
Brilo works alongside WellSky so scheduling and client records stay current after every call.
AxisCare
Brilo passes caregiver call outs and shift changes into AxisCare so coordinators see them straight away.
HHAeXchange
Brilo works with HHAeXchange so visit and caregiver details line up with your existing records.
Twilio
Brilo connects to Twilio so applicant and family calls route through the numbers you already use.
WellSky
Brilo works alongside WellSky so scheduling and client records stay current after every call.
AxisCare
Brilo passes caregiver call outs and shift changes into AxisCare so coordinators see them straight away.
HHAeXchange
Brilo works with HHAeXchange so visit and caregiver details line up with your existing records.
Twilio
Brilo connects to Twilio so applicant and family calls route through the numbers you already use.
WellSky
Brilo works alongside WellSky so scheduling and client records stay current after every call.
AxisCare
Brilo passes caregiver call outs and shift changes into AxisCare so coordinators see them straight away.
HHAeXchange
Brilo works with HHAeXchange so visit and caregiver details line up with your existing records.
Twilio
Brilo connects to Twilio so applicant and family calls route through the numbers you already use.
WellSky
Brilo works alongside WellSky so scheduling and client records stay current after every call.
AxisCare
Brilo passes caregiver call outs and shift changes into AxisCare so coordinators see them straight away.
HHAeXchange
Brilo works with HHAeXchange so visit and caregiver details line up with your existing records.
Twilio
Brilo connects to Twilio so applicant and family calls route through the numbers you already use.
WellSky
Brilo works alongside WellSky so scheduling and client records stay current after every call.
AxisCare
Brilo passes caregiver call outs and shift changes into AxisCare so coordinators see them straight away.
HHAeXchange
Brilo works with HHAeXchange so visit and caregiver details line up with your existing records.
Twilio
Brilo connects to Twilio so applicant and family calls route through the numbers you already use.
WellSky
Brilo works alongside WellSky so scheduling and client records stay current after every call.
AxisCare
Brilo passes caregiver call outs and shift changes into AxisCare so coordinators see them straight away.
HHAeXchange
Brilo works with HHAeXchange so visit and caregiver details line up with your existing records.
Twilio
Brilo connects to Twilio so applicant and family calls route through the numbers you already use.
Brilo 2.0
Frequently asked questions
Frequently asked questions
Does this touch our scheduling or EVV system?
Does this touch our scheduling or EVV system?
Can it handle both applicant calls and family inquiries?
Can it handle both applicant calls and family inquiries?
Does it replace our coordinators?
Does it replace our coordinators?
What if we're a franchise location?
What if we're a franchise location?
How can a home care agency reduce missed calls?
How can a home care agency reduce missed calls?
Is the AI voice agent HIPAA compliant for home care?
Is the AI voice agent HIPAA compliant for home care?
Does this work for a small independent agency, not just large multi-location groups?
Does this work for a small independent agency, not just large multi-location groups?
What should the AI never say on a home care agency call?
What should the AI never say on a home care agency call?
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
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Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
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Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community