Brilo 2.0
Family inquiry calls get answered in seconds, tours get booked automatically, and the data shows communities that respond faster close more move-ins.
AI Receptionist for Assisted Living Communities — Never Miss a Family Inquiry
Assisted living operators lose move-ins the same way home care agencies lose caregivers — to slow response, not weak product. Every family inquiry that goes to voicemail is a tour that goes to a competitor. Brilo answers instantly, books the tour, and hands your sales counselor a qualified, ready-to-visit family.
Family inquiries go unanswered after hours
24/7 answering for assisted living operators means every inquiry gets picked up, day or night.
Major Problems & Solutions
Sales counselors spend hours on unqualified calls
The agent is trained to handle memory care family inquiries with a calm, appropriate tone, and hands off complex emotional calls to staff immediately.
Memory care family calls need extra sensitivity
The agent captures budget, care level, timeline and urgency automatically, so your sales counselor's time goes only to real prospects.
No easy way to track inquiry response time
Every call is logged with response time and outcome, so you can see exactly how fast your community is responding.
Brilo 2.0
A senior living community virtual receptionist for retirement community answering, tuned for how senior living sales teams actually work — tour booking, budget qualification, and care-level matching, all on the first call.
Assisted Living Community Intake Automation
Budget, care level, timeline and urgency captured automatically on the first call.
After-Hours Inquiry Handling
Weekend and evening inquiries are answered and qualified the same as a 9-to-5 call.
Brilo 2.0
1
Family calls in
2
Qualifies the inquiry
3
Books the tour
4
Counselor gets the summary
Brilo 2.0
