Brilo 2.0
Family inquiry calls get answered in seconds, tours get booked automatically, and the data shows communities that respond faster close more move-ins.
AI Receptionist for Assisted Living Communities — Never Miss a Family Inquiry
Assisted living operators lose move-ins the same way home care agencies lose caregivers — to slow response, not weak product. Every family inquiry that goes to voicemail is a tour that goes to a competitor. Brilo answers instantly, books the tour, and hands your sales counselor a qualified, ready-to-visit family.
Assisted Living Community Answering Service — Built for Family Inquiries
Assisted Living Community Answering Service — Built for Family Inquiries
Assisted Living Community Answering Service — Built for Family Inquiries
Family inquiries go unanswered after hours
24/7 answering for assisted living operators means every inquiry gets picked up, day or night.
Major Problems & Solutions
Sales counselors spend hours on unqualified calls
The agent is trained to handle memory care family inquiries with a calm, appropriate tone, and hands off complex emotional calls to staff immediately.
Memory care family calls need extra sensitivity
The agent captures budget, care level, timeline and urgency automatically, so your sales counselor's time goes only to real prospects.
No easy way to track inquiry response time
Every call is logged with response time and outcome, so you can see exactly how fast your community is responding.
Brilo 2.0
A senior living community virtual receptionist for retirement community answering, tuned for how senior living sales teams actually work — tour booking, budget qualification, and care-level matching, all on the first call.
Senior Living Tour Booking Automation
Senior Living Tour Booking Automation
Senior Living Tour Booking Automation
Senior Living Tour Booking Automation
Instant Tour Booking
Family inquiries convert straight into a scheduled tour on your sales counselor's calendar.
Instant Tour Booking
Family inquiries convert straight into a scheduled tour on your sales counselor's calendar.
Assisted Living Community Intake Automation
Budget, care level, timeline and urgency captured automatically on the first call.
After-Hours Inquiry Handling
Weekend and evening inquiries are answered and qualified the same as a 9-to-5 call.
Most of our move-in inquiries come from families calling after a hard day, often in the evening or on weekends. Before, those calls waited until Monday and some families moved on. Brilo AI now answers every inquiry, books the tour, and keeps our counselors focused on families already here.
Patricia Nolan
-
Community Relations Director, Cedar Hollow Senior Living
Most of our move-in inquiries come from families calling after a hard day, often in the evening or on weekends. Before, those calls waited until Monday and some families moved on. Brilo AI now answers every inquiry, books the tour, and keeps our counselors focused on families already here.
Patricia Nolan
-
Community Relations Director, Cedar Hollow Senior Living
Brilo 2.0
How It Works for Senior Living Operators
How It Works for Senior Living Operators
How It Works for Senior Living Operators
How It Works for Senior Living Operators
From first ring to booked tour, without a missed inquiry.
From first ring to booked tour, without a missed inquiry.
1
Family calls in
2
Qualifies the inquiry
3
Books the tour
4
Counselor gets the summary
Brilo 2.0
Senior Living Community Lead Qualification, Connected to Your CRM
Senior Living Community Lead Qualification, Connected to Your CRM
Senior Living Community Lead Qualification, Connected to Your CRM
Senior Living Community Lead Qualification, Connected to Your CRM
Assisted living front desk staffing shortage, solved without replacing PointClickCare, Yardi, Eldermark, or Enquire CRM — Brilo layers on top of what you run today.
Assisted living front desk staffing shortage, solved without replacing PointClickCare, Yardi, Eldermark, or Enquire CRM — Brilo layers on top of what you run today.
PointClickCare
Brilo works alongside PointClickCare so resident and enquiry details stay tied to the right record.
Yardi
Brilo passes new family enquiries into Yardi so your team can follow up the same day.
Google Calendar
Brilo books tours straight onto Google Calendar so availability is always current.
Twilio
Brilo connects to Twilio so family calls route through the numbers your community already uses.
PointClickCare
Brilo works alongside PointClickCare so resident and enquiry details stay tied to the right record.
Yardi
Brilo passes new family enquiries into Yardi so your team can follow up the same day.
Google Calendar
Brilo books tours straight onto Google Calendar so availability is always current.
Twilio
Brilo connects to Twilio so family calls route through the numbers your community already uses.
PointClickCare
Brilo works alongside PointClickCare so resident and enquiry details stay tied to the right record.
Yardi
Brilo passes new family enquiries into Yardi so your team can follow up the same day.
Google Calendar
Brilo books tours straight onto Google Calendar so availability is always current.
Twilio
Brilo connects to Twilio so family calls route through the numbers your community already uses.
PointClickCare
Brilo works alongside PointClickCare so resident and enquiry details stay tied to the right record.
Yardi
Brilo passes new family enquiries into Yardi so your team can follow up the same day.
Google Calendar
Brilo books tours straight onto Google Calendar so availability is always current.
Twilio
Brilo connects to Twilio so family calls route through the numbers your community already uses.
PointClickCare
Brilo works alongside PointClickCare so resident and enquiry details stay tied to the right record.
Yardi
Brilo passes new family enquiries into Yardi so your team can follow up the same day.
Google Calendar
Brilo books tours straight onto Google Calendar so availability is always current.
Twilio
Brilo connects to Twilio so family calls route through the numbers your community already uses.
PointClickCare
Brilo works alongside PointClickCare so resident and enquiry details stay tied to the right record.
Yardi
Brilo passes new family enquiries into Yardi so your team can follow up the same day.
Google Calendar
Brilo books tours straight onto Google Calendar so availability is always current.
Twilio
Brilo connects to Twilio so family calls route through the numbers your community already uses.
PointClickCare
Brilo works alongside PointClickCare so resident and enquiry details stay tied to the right record.
Yardi
Brilo passes new family enquiries into Yardi so your team can follow up the same day.
Google Calendar
Brilo books tours straight onto Google Calendar so availability is always current.
Twilio
Brilo connects to Twilio so family calls route through the numbers your community already uses.
PointClickCare
Brilo works alongside PointClickCare so resident and enquiry details stay tied to the right record.
Yardi
Brilo passes new family enquiries into Yardi so your team can follow up the same day.
Google Calendar
Brilo books tours straight onto Google Calendar so availability is always current.
Twilio
Brilo connects to Twilio so family calls route through the numbers your community already uses.
PointClickCare
Brilo works alongside PointClickCare so resident and enquiry details stay tied to the right record.
Yardi
Brilo passes new family enquiries into Yardi so your team can follow up the same day.
Google Calendar
Brilo books tours straight onto Google Calendar so availability is always current.
Twilio
Brilo connects to Twilio so family calls route through the numbers your community already uses.
PointClickCare
Brilo works alongside PointClickCare so resident and enquiry details stay tied to the right record.
Yardi
Brilo passes new family enquiries into Yardi so your team can follow up the same day.
Google Calendar
Brilo books tours straight onto Google Calendar so availability is always current.
Twilio
Brilo connects to Twilio so family calls route through the numbers your community already uses.
PointClickCare
Brilo works alongside PointClickCare so resident and enquiry details stay tied to the right record.
Yardi
Brilo passes new family enquiries into Yardi so your team can follow up the same day.
Google Calendar
Brilo books tours straight onto Google Calendar so availability is always current.
Twilio
Brilo connects to Twilio so family calls route through the numbers your community already uses.
PointClickCare
Brilo works alongside PointClickCare so resident and enquiry details stay tied to the right record.
Yardi
Brilo passes new family enquiries into Yardi so your team can follow up the same day.
Google Calendar
Brilo books tours straight onto Google Calendar so availability is always current.
Twilio
Brilo connects to Twilio so family calls route through the numbers your community already uses.
Brilo 2.0
Frequently asked questions
Frequently asked questions
Is AI voice appropriate for memory care family calls?
Is AI voice appropriate for memory care family calls?
Is this HIPAA compliant for senior living operators?
Is this HIPAA compliant for senior living operators?
Does it work for multi-community operators?
Does it work for multi-community operators?
How fast can we get set up?
How fast can we get set up?
Does it replace our sales counselors?
Does it replace our sales counselors?
Is Brilo privacy compliant for senior housing operators?
Is Brilo privacy compliant for senior housing operators?
Does it work for both assisted living and memory care communities?
Does it work for both assisted living and memory care communities?
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
Join Discord
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Schedule a quick call with our team to explore solutions for your needs.
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Industries
Usecases
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Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community