Brilo 2.0
Recovery-Crisis Phone Coverage
Resolute AI Recovery Concierge for Addiction Treatment Centers
Brilo's ai recovery concierge for addiction treatment centers books new patient and family intakes, keeps Suboxone and Vivitrol MAT refill cadences tight, triages relapse and overdose crisis calls, and fields detox and IOP questions so clinicians stay with patients in recovery.
Major Problems & Solutions
Major Problems & Solutions
Major Problems & Solutions
Voice AI built for the steady stream of new intake, MAT refill, relapse crisis, and family support call traffic addiction treatment centers cannot leave the counseling or detox room to answer.
New treatment inquiry calls arrive from patients and worried family members ready to start recovery.
Brilo AI walks the caller through the intake without judgment, screens for detox versus outpatient pathway, captures substance and medical history, books the intake with the right counselor or prescriber, and texts a confidential prep packet straight from your playbook.
Major Problems & Solutions
Suboxone and Vivitrol MAT refill cadences drift the moment a patient misses an induction visit or hits a controlled substance window.
Brilo AI tracks every patient's MAT refill cycle, books prescriber follow-ups inside controlled substance windows, confirms specialty pharmacy ship dates, and texts reminders that keep the daily dosing cadence and protective check-ins intact.
Relapse and overdose crisis calls arrive at all hours from patients and worried family members.
Brilo AI screens relapse calls against your crisis playbook, walks callers through grounding and naloxone steps, books the same-day re-engagement visit, and pages the on-call clinician or 988 hand-off for active overdose or suicidality red flags.
Detox, IOP, and family support calls swallow front-desk hours every week.
Brilo AI books medical detox screenings, intensive outpatient enrollments, and family education sessions, captures payer pre-auth questions, and routes complex care coordination requests to the clinical director queue.
Brilo 2.0
Voice AI Driven for Recovery Care
What the Addiction Treatment AI Recovery Concierge Handles Across Intake, MAT, and Relapse Lines
What the Addiction Treatment AI Recovery Concierge Handles Across Intake, MAT, and Relapse Lines
What the Addiction Treatment AI Recovery Concierge Handles Across Intake, MAT, and Relapse Lines
What the Addiction Treatment AI Recovery Concierge Handles Across Intake, MAT, and Relapse Lines
Across new treatment intakes, MAT refill cadences, relapse crisis triage, and family support calls, Brilo's addiction treatment recovery concierge holds the line under hipaa compliant answering service guardrails.
Across new treatment intakes, MAT refill cadences, relapse crisis triage, and family support calls, Brilo's addiction treatment recovery concierge holds the line under hipaa compliant answering service guardrails.
New Intake Calls
Brilo AI books addiction treatment intakes on every new patient call today. Slots open same week fast.
New Intake Calls
Brilo AI books addiction treatment intakes on every new patient call today. Slots open same week fast.
MAT Refill Calls
Brilo AI keeps addiction MAT refills tight on every patient call today. Doses arrive on cadence each day.
Relapse Crisis Calls
Brilo AI screens addiction relapse calls on every patient call today. Counselor callbacks queue same hour.
Before Brilo, our intake coordinators kept stopping to take Suboxone refill calls while new family inquiries waited two days for a callback. The agent now handles around four of every five of those touches on its own, and our intake-to-first-visit time fell from nine days down to two.
Director of Recovery Services
-
Headwaters Addiction Treatment and Recovery Center
Before Brilo, our intake coordinators kept stopping to take Suboxone refill calls while new family inquiries waited two days for a callback. The agent now handles around four of every five of those touches on its own, and our intake-to-first-visit time fell from nine days down to two.
Director of Recovery Services
-
Headwaters Addiction Treatment and Recovery Center
Brilo 2.0
Streamline Addiction Treatment Front Desk
Bringing Brilo Online Across Addiction Treatment Intake and Crisis Lines
Bringing Brilo Online Across Addiction Treatment Intake and Crisis Lines
Bringing Brilo Online Across Addiction Treatment Intake and Crisis Lines
Bringing Brilo Online Across Addiction Treatment Intake and Crisis Lines
Whether it's a Monday morning Suboxone refill call or a 2 AM overdose worry from a family member, the addiction treatment recovery concierge holds the line with answering service composure.
Whether it's a Monday morning Suboxone refill call or a 2 AM overdose worry from a family member, the addiction treatment recovery concierge holds the line with answering service composure.
1
Tie Brilo Into Recovery Stack
2
Train on Recovery Care Pathways
3
Deploy on Recovery Lines
4
Tune Performance Across Recovery Mix
Brilo 2.0
Healthcare Integrations
Addiction Treatment EHRs, MAT Tools, and Crisis Protocol Platforms Brilo Reads Live
Addiction Treatment EHRs, MAT Tools, and Crisis Protocol Platforms Brilo Reads Live
Addiction Treatment EHRs, MAT Tools, and Crisis Protocol Platforms Brilo Reads Live
Addiction Treatment EHRs, MAT Tools, and Crisis Protocol Platforms Brilo Reads Live
Brilo ties into Kipu, Eleos, Qualifacts, Athenahealth, and most addiction treatment platforms so the receptionist reads MAT schedules, detox protocols, IOP rosters, and crisis playbooks mid-call.
Brilo ties into Kipu, Eleos, Qualifacts, Athenahealth, and most addiction treatment platforms so the receptionist reads MAT schedules, detox protocols, IOP rosters, and crisis playbooks mid-call.
Healthcare
Athenahealth
Brilo writes addiction treatment intake assessments, MAT management notes, and relapse crisis encounters directly into Athenahealth for centers on a general-purpose EHR.
Healthcare
Eleos
Brilo logs addiction treatment counseling session highlights, risk-stratification notes, and progress metrics in Eleos so clinicians review the full session story before the next visit.
Healthcare
DocuSign
Brilo captures verbal authorization for addiction treatment consents, MAT agreements, release-of-information forms, and IOP enrollment paperwork, then triggers DocuSign envelopes patients and families sign on the spot.
Healthcare
Cedar
Brilo confirms addiction treatment program pricing, detox balances, and self-pay options through Cedar so patients and families know their out-of-pocket before the first visit.
Healthcare
Athenahealth
Brilo writes addiction treatment intake assessments, MAT management notes, and relapse crisis encounters directly into Athenahealth for centers on a general-purpose EHR.
Healthcare
Eleos
Brilo logs addiction treatment counseling session highlights, risk-stratification notes, and progress metrics in Eleos so clinicians review the full session story before the next visit.
Healthcare
DocuSign
Brilo captures verbal authorization for addiction treatment consents, MAT agreements, release-of-information forms, and IOP enrollment paperwork, then triggers DocuSign envelopes patients and families sign on the spot.
Healthcare
Cedar
Brilo confirms addiction treatment program pricing, detox balances, and self-pay options through Cedar so patients and families know their out-of-pocket before the first visit.
Healthcare
Athenahealth
Brilo writes addiction treatment intake assessments, MAT management notes, and relapse crisis encounters directly into Athenahealth for centers on a general-purpose EHR.
Healthcare
Eleos
Brilo logs addiction treatment counseling session highlights, risk-stratification notes, and progress metrics in Eleos so clinicians review the full session story before the next visit.
Healthcare
DocuSign
Brilo captures verbal authorization for addiction treatment consents, MAT agreements, release-of-information forms, and IOP enrollment paperwork, then triggers DocuSign envelopes patients and families sign on the spot.
Healthcare
Cedar
Brilo confirms addiction treatment program pricing, detox balances, and self-pay options through Cedar so patients and families know their out-of-pocket before the first visit.
Healthcare
Athenahealth
Brilo writes addiction treatment intake assessments, MAT management notes, and relapse crisis encounters directly into Athenahealth for centers on a general-purpose EHR.
Healthcare
Eleos
Brilo logs addiction treatment counseling session highlights, risk-stratification notes, and progress metrics in Eleos so clinicians review the full session story before the next visit.
Healthcare
DocuSign
Brilo captures verbal authorization for addiction treatment consents, MAT agreements, release-of-information forms, and IOP enrollment paperwork, then triggers DocuSign envelopes patients and families sign on the spot.
Healthcare
Cedar
Brilo confirms addiction treatment program pricing, detox balances, and self-pay options through Cedar so patients and families know their out-of-pocket before the first visit.
Healthcare
Athenahealth
Brilo writes addiction treatment intake assessments, MAT management notes, and relapse crisis encounters directly into Athenahealth for centers on a general-purpose EHR.
Healthcare
Eleos
Brilo logs addiction treatment counseling session highlights, risk-stratification notes, and progress metrics in Eleos so clinicians review the full session story before the next visit.
Healthcare
DocuSign
Brilo captures verbal authorization for addiction treatment consents, MAT agreements, release-of-information forms, and IOP enrollment paperwork, then triggers DocuSign envelopes patients and families sign on the spot.
Healthcare
Cedar
Brilo confirms addiction treatment program pricing, detox balances, and self-pay options through Cedar so patients and families know their out-of-pocket before the first visit.
Healthcare
Athenahealth
Brilo writes addiction treatment intake assessments, MAT management notes, and relapse crisis encounters directly into Athenahealth for centers on a general-purpose EHR.
Healthcare
Eleos
Brilo logs addiction treatment counseling session highlights, risk-stratification notes, and progress metrics in Eleos so clinicians review the full session story before the next visit.
Healthcare
DocuSign
Brilo captures verbal authorization for addiction treatment consents, MAT agreements, release-of-information forms, and IOP enrollment paperwork, then triggers DocuSign envelopes patients and families sign on the spot.
Healthcare
Cedar
Brilo confirms addiction treatment program pricing, detox balances, and self-pay options through Cedar so patients and families know their out-of-pocket before the first visit.
Healthcare
Athenahealth
Brilo writes addiction treatment intake assessments, MAT management notes, and relapse crisis encounters directly into Athenahealth for centers on a general-purpose EHR.
Healthcare
Eleos
Brilo logs addiction treatment counseling session highlights, risk-stratification notes, and progress metrics in Eleos so clinicians review the full session story before the next visit.
Healthcare
DocuSign
Brilo captures verbal authorization for addiction treatment consents, MAT agreements, release-of-information forms, and IOP enrollment paperwork, then triggers DocuSign envelopes patients and families sign on the spot.
Healthcare
Cedar
Brilo confirms addiction treatment program pricing, detox balances, and self-pay options through Cedar so patients and families know their out-of-pocket before the first visit.
Healthcare
Athenahealth
Brilo writes addiction treatment intake assessments, MAT management notes, and relapse crisis encounters directly into Athenahealth for centers on a general-purpose EHR.
Healthcare
Eleos
Brilo logs addiction treatment counseling session highlights, risk-stratification notes, and progress metrics in Eleos so clinicians review the full session story before the next visit.
Healthcare
DocuSign
Brilo captures verbal authorization for addiction treatment consents, MAT agreements, release-of-information forms, and IOP enrollment paperwork, then triggers DocuSign envelopes patients and families sign on the spot.
Healthcare
Cedar
Brilo confirms addiction treatment program pricing, detox balances, and self-pay options through Cedar so patients and families know their out-of-pocket before the first visit.
Healthcare
Athenahealth
Brilo writes addiction treatment intake assessments, MAT management notes, and relapse crisis encounters directly into Athenahealth for centers on a general-purpose EHR.
Healthcare
Eleos
Brilo logs addiction treatment counseling session highlights, risk-stratification notes, and progress metrics in Eleos so clinicians review the full session story before the next visit.
Healthcare
DocuSign
Brilo captures verbal authorization for addiction treatment consents, MAT agreements, release-of-information forms, and IOP enrollment paperwork, then triggers DocuSign envelopes patients and families sign on the spot.
Healthcare
Cedar
Brilo confirms addiction treatment program pricing, detox balances, and self-pay options through Cedar so patients and families know their out-of-pocket before the first visit.
Healthcare
Athenahealth
Brilo writes addiction treatment intake assessments, MAT management notes, and relapse crisis encounters directly into Athenahealth for centers on a general-purpose EHR.
Healthcare
Eleos
Brilo logs addiction treatment counseling session highlights, risk-stratification notes, and progress metrics in Eleos so clinicians review the full session story before the next visit.
Healthcare
DocuSign
Brilo captures verbal authorization for addiction treatment consents, MAT agreements, release-of-information forms, and IOP enrollment paperwork, then triggers DocuSign envelopes patients and families sign on the spot.
Healthcare
Cedar
Brilo confirms addiction treatment program pricing, detox balances, and self-pay options through Cedar so patients and families know their out-of-pocket before the first visit.
Healthcare
Athenahealth
Brilo writes addiction treatment intake assessments, MAT management notes, and relapse crisis encounters directly into Athenahealth for centers on a general-purpose EHR.
Healthcare
Eleos
Brilo logs addiction treatment counseling session highlights, risk-stratification notes, and progress metrics in Eleos so clinicians review the full session story before the next visit.
Healthcare
DocuSign
Brilo captures verbal authorization for addiction treatment consents, MAT agreements, release-of-information forms, and IOP enrollment paperwork, then triggers DocuSign envelopes patients and families sign on the spot.
Healthcare
Cedar
Brilo confirms addiction treatment program pricing, detox balances, and self-pay options through Cedar so patients and families know their out-of-pocket before the first visit.
Healthcare
Athenahealth
Brilo writes addiction treatment intake assessments, MAT management notes, and relapse crisis encounters directly into Athenahealth for centers on a general-purpose EHR.
Healthcare
Eleos
Brilo logs addiction treatment counseling session highlights, risk-stratification notes, and progress metrics in Eleos so clinicians review the full session story before the next visit.
Healthcare
DocuSign
Brilo captures verbal authorization for addiction treatment consents, MAT agreements, release-of-information forms, and IOP enrollment paperwork, then triggers DocuSign envelopes patients and families sign on the spot.
Healthcare
Cedar
Brilo confirms addiction treatment program pricing, detox balances, and self-pay options through Cedar so patients and families know their out-of-pocket before the first visit.
Brilo 2.0
Addiction Treatment Call Support
Frequently Asked Questions
Frequently Asked Questions
Quick answers about how Brilo's addiction treatment recovery concierge supports new intakes, MAT refills, and relapse crisis triage.
Quick answers about how Brilo's addiction treatment recovery concierge supports new intakes, MAT refills, and relapse crisis triage.
How does the addiction treatment recovery concierge juggle new family intakes and MAT refill calls at the same time?
How does the addiction treatment recovery concierge juggle new family intakes and MAT refill calls at the same time?
Can Brilo keep our Suboxone and Vivitrol MAT refill cadences tight inside controlled substance windows?
Can Brilo keep our Suboxone and Vivitrol MAT refill cadences tight inside controlled substance windows?
How does Brilo protect addiction treatment intake notes, MAT histories, and other sensitive recovery records?
How does Brilo protect addiction treatment intake notes, MAT histories, and other sensitive recovery records?
What happens with after-hours calls about active overdose, severe withdrawal, or active suicidality?
What happens with after-hours calls about active overdose, severe withdrawal, or active suicidality?
Will Brilo lift MAT adherence and shorten intake-to-first-visit time for our addiction treatment center?
Will Brilo lift MAT adherence and shorten intake-to-first-visit time for our addiction treatment center?
Which EHRs, MAT tools, and crisis protocol platforms does Brilo connect with for addiction treatment centers?
Which EHRs, MAT tools, and crisis protocol platforms does Brilo connect with for addiction treatment centers?
Which patient and family questions can Brilo handle without paging the on-call recovery clinician?
Which patient and family questions can Brilo handle without paging the on-call recovery clinician?
When can our addiction treatment center expect Brilo to be live on the intake, MAT, and crisis lines?
When can our addiction treatment center expect Brilo to be live on the intake, MAT, and crisis lines?
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
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Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community