Surescripts

Connected Surescripts for Prescription Intelligence

Bridge prescription inquiries automatically by routing status calls, refill requests, and authorization checks through Brilo's AI voice layer into Surescripts workflows.

Surescripts

Connected Surescripts for Prescription Intelligence

Bridge prescription inquiries automatically by routing status calls, refill requests, and authorization checks through Brilo's AI voice layer into Surescripts workflows.

Brilo 2.0

Prescription-Ready Voice Coverage

Let Brilo AI Handle Calls While Your Pharmacy Team Focuses on Dispensing

Let Brilo AI Handle Calls While Your Pharmacy Team Focuses on Dispensing

Let Brilo AI Handle Calls While Your Pharmacy Team Focuses on Dispensing

Let Brilo AI Handle Calls While Your Pharmacy Team Focuses on Dispensing

Brilo AI works alongside Surescripts-powered pharmacy teams to answer prescription calls, capture refill requests, and route prior authorization inquiries—so staff can focus on medication dispensing and patient care rather than phone traffic.

Brilo AI works alongside Surescripts-powered pharmacy teams to answer prescription calls, capture refill requests, and route prior authorization inquiries—so staff can focus on medication dispensing and patient care rather than phone traffic.

Call Routing Accuracy

Brilo AI routes prescription calls into Surescripts, capturing refill requests, status updates, and authorization questions without manual transfers.

Prior Authorization Handling

Prior authorization inquiries are handled by voice, reducing back-and-forth calls and accelerating approvals through the Surescripts workflow.

Prior Authorization Handling

Prior authorization inquiries are handled by voice, reducing back-and-forth calls and accelerating approvals through the Surescripts workflow.

Refill Routing Intelligence

Refill requests route across Surescripts networks automatically, updating patient records in real time without pulling pharmacy staff off the counter.

Brilo 2.0

Prescription-Ready e-Prescribing Network Integration

Prescription calls on Surescripts—routed by Brilo AI voice

Prescription calls on Surescripts—routed by Brilo AI voice

Prescription calls on Surescripts—routed by Brilo AI voice

Pharmacies running Surescripts handle prescription status calls, refill authorizations, and prior authorization inquiries across busy daily schedules. Brilo AI picks up every call so your pharmacy team can focus on dispensing and patient care instead of managing a ringing phone.

Brilo 2.0

Prescription-Ready e-Prescribing Network Integration

Prescription calls on Surescripts—routed by Brilo AI voice

Pharmacies running Surescripts handle prescription status calls, refill authorizations, and prior authorization inquiries across busy daily schedules. Brilo AI picks up every call so your pharmacy team can focus on dispensing and patient care instead of managing a ringing phone.

Brilo 2.0

Voice AI for Smart Operations

Add AI Voice Agents to Your Surescripts Stack

Add AI Voice Agents to Your Surescripts Stack

Add AI Voice Agents to Your Surescripts Stack

Add AI Voice Agents to Your Surescripts Stack

Brilo AI connects with platforms used alongside Surescripts to support pharmacy workflows, prescription processing, and patient care—so voice interactions feed into every pharmacy system your organization depends on.

Brilo AI connects with platforms used alongside Surescripts to support pharmacy workflows, prescription processing, and patient care—so voice interactions feed into every pharmacy system your organization depends on.

Brilo 2.0

Prescription-Ready Automation

Frequently Asked Question

Frequently Asked Question

Learn how Brilo AI helps pharmacy teams on Surescripts automate prescription calls, capture refill requests, and keep pharmacy workflows running smoothly.

Learn how Brilo AI helps pharmacy teams on Surescripts automate prescription calls, capture refill requests, and keep pharmacy workflows running smoothly.

How does Brilo AI work with Surescripts?

How does Brilo AI work with Surescripts?

Can Brilo AI capture prescription details?

Can Brilo AI capture prescription details?

Does Brilo AI handle prior authorization calls?

Does Brilo AI handle prior authorization calls?

How does Brilo AI manage refill requests?

How does Brilo AI manage refill requests?

What happens if a call requires escalation?

What happens if a call requires escalation?

Can Brilo AI support multi-location pharmacies?

Can Brilo AI support multi-location pharmacies?

Does Brilo AI improve pharmacy efficiency?

Does Brilo AI improve pharmacy efficiency?

Can Brilo AI track prescription call trends?

Can Brilo AI track prescription call trends?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.