AI Voice Agent for Shipping and Fulfillment on ShipStation, ShipBob & EasyPost with Brilo AI
Brilo AI fields every where-is-my-order call for stores on ShipStation, ShipBob, or EasyPost, reads live tracking, and starts returns so support inboxes stay quiet.
AI Voice Agent for Shipping and Fulfillment on ShipStation, ShipBob & EasyPost with Brilo AI
Brilo AI fields every where-is-my-order call for stores on ShipStation, ShipBob, or EasyPost, reads live tracking, and starts returns so support inboxes stay quiet.
Brilo 2.0
24/7 Customer Support
How Brilo AI Runs Your Shipping and Fulfillment Phone Line
How Brilo AI Runs Your Shipping and Fulfillment Phone Line
How Brilo AI Runs Your Shipping and Fulfillment Phone Line
How Brilo AI Runs Your Shipping and Fulfillment Phone Line
An AI voice agent for shipping and fulfillment, Brilo looks up each order in ShipStation, ShipBob, or EasyPost, quotes real delivery dates, and files returns automation without pulling a rep off the warehouse floor.
An AI voice agent for shipping and fulfillment, Brilo looks up each order in ShipStation, ShipBob, or EasyPost, quotes real delivery dates, and files returns automation without pulling a rep off the warehouse floor.
Order Status Lookups
Brilo AI reads live ShipStation and EasyPost tracking on each caller's order. Shoppers hang up reassured.
Returns And Exchanges
Brilo AI starts ShipBob returns and emails a label during the call. Warehouses skip the ticket backlog.
Returns And Exchanges
Brilo AI starts ShipBob returns and emails a label during the call. Warehouses skip the ticket backlog.
Delivery Exception Alerts
Brilo AI flags stuck or delayed shipments and warns the customer early. Refund disputes drop sharply.
Brilo 2.0
Fulfillment Call Coverage
Deflect Every Where-Is-My-Order Call, Automatically
Deflect Every Where-Is-My-Order Call, Automatically
Deflect Every Where-Is-My-Order Call, Automatically
Brilo becomes an AI voice agent for shipping and fulfillment that pulls live shipment tracking from ShipStation, ShipBob, or EasyPost and resolves order-status (WISMO) calls before they ever reach a human.
Brilo 2.0
Fulfillment Call Coverage
Deflect Every Where-Is-My-Order Call, Automatically
Brilo becomes an AI voice agent for shipping and fulfillment that pulls live shipment tracking from ShipStation, ShipBob, or EasyPost and resolves order-status (WISMO) calls before they ever reach a human.
Brilo 2.0
Voice AI for Smart Operations
Connect AI Voice Agents Across Your Ecommerce and Fulfillment Stack
Connect AI Voice Agents Across Your Ecommerce and Fulfillment Stack
Connect AI Voice Agents Across Your Ecommerce and Fulfillment Stack
Connect AI Voice Agents Across Your Ecommerce and Fulfillment Stack
Brilo plugs into the storefront, helpdesk, and payment tools shipping teams already rely on, so every tracking answer and return it handles flows straight back into the systems of record.
Brilo plugs into the storefront, helpdesk, and payment tools shipping teams already rely on, so every tracking answer and return it handles flows straight back into the systems of record.
Ecommerce
Shopify
Reads order and fulfillment status so callers hear accurate shipping updates from the store record.
Ecommerce
Gorgias
Logs each resolved call as a ticket so support keeps one timeline per shopper.
Ecommerce
Stripe
Confirms payment and triggers refunds when a return or exchange is approved on the call.
Ecommerce
Zapier
Fires downstream fulfillment and notification steps whenever a shipment event changes.
Ecommerce
Shopify
Reads order and fulfillment status so callers hear accurate shipping updates from the store record.
Ecommerce
Gorgias
Logs each resolved call as a ticket so support keeps one timeline per shopper.
Ecommerce
Stripe
Confirms payment and triggers refunds when a return or exchange is approved on the call.
Ecommerce
Zapier
Fires downstream fulfillment and notification steps whenever a shipment event changes.
Ecommerce
Shopify
Reads order and fulfillment status so callers hear accurate shipping updates from the store record.
Ecommerce
Gorgias
Logs each resolved call as a ticket so support keeps one timeline per shopper.
Ecommerce
Stripe
Confirms payment and triggers refunds when a return or exchange is approved on the call.
Ecommerce
Zapier
Fires downstream fulfillment and notification steps whenever a shipment event changes.
Ecommerce
Shopify
Reads order and fulfillment status so callers hear accurate shipping updates from the store record.
Ecommerce
Gorgias
Logs each resolved call as a ticket so support keeps one timeline per shopper.
Ecommerce
Stripe
Confirms payment and triggers refunds when a return or exchange is approved on the call.
Ecommerce
Zapier
Fires downstream fulfillment and notification steps whenever a shipment event changes.
Ecommerce
Shopify
Reads order and fulfillment status so callers hear accurate shipping updates from the store record.
Ecommerce
Gorgias
Logs each resolved call as a ticket so support keeps one timeline per shopper.
Ecommerce
Stripe
Confirms payment and triggers refunds when a return or exchange is approved on the call.
Ecommerce
Zapier
Fires downstream fulfillment and notification steps whenever a shipment event changes.
Ecommerce
Shopify
Reads order and fulfillment status so callers hear accurate shipping updates from the store record.
Ecommerce
Gorgias
Logs each resolved call as a ticket so support keeps one timeline per shopper.
Ecommerce
Stripe
Confirms payment and triggers refunds when a return or exchange is approved on the call.
Ecommerce
Zapier
Fires downstream fulfillment and notification steps whenever a shipment event changes.
Ecommerce
Shopify
Reads order and fulfillment status so callers hear accurate shipping updates from the store record.
Ecommerce
Gorgias
Logs each resolved call as a ticket so support keeps one timeline per shopper.
Ecommerce
Stripe
Confirms payment and triggers refunds when a return or exchange is approved on the call.
Ecommerce
Zapier
Fires downstream fulfillment and notification steps whenever a shipment event changes.
Ecommerce
Shopify
Reads order and fulfillment status so callers hear accurate shipping updates from the store record.
Ecommerce
Gorgias
Logs each resolved call as a ticket so support keeps one timeline per shopper.
Ecommerce
Stripe
Confirms payment and triggers refunds when a return or exchange is approved on the call.
Ecommerce
Zapier
Fires downstream fulfillment and notification steps whenever a shipment event changes.
Ecommerce
Shopify
Reads order and fulfillment status so callers hear accurate shipping updates from the store record.
Ecommerce
Gorgias
Logs each resolved call as a ticket so support keeps one timeline per shopper.
Ecommerce
Stripe
Confirms payment and triggers refunds when a return or exchange is approved on the call.
Ecommerce
Zapier
Fires downstream fulfillment and notification steps whenever a shipment event changes.
Ecommerce
Shopify
Reads order and fulfillment status so callers hear accurate shipping updates from the store record.
Ecommerce
Gorgias
Logs each resolved call as a ticket so support keeps one timeline per shopper.
Ecommerce
Stripe
Confirms payment and triggers refunds when a return or exchange is approved on the call.
Ecommerce
Zapier
Fires downstream fulfillment and notification steps whenever a shipment event changes.
Ecommerce
Shopify
Reads order and fulfillment status so callers hear accurate shipping updates from the store record.
Ecommerce
Gorgias
Logs each resolved call as a ticket so support keeps one timeline per shopper.
Ecommerce
Stripe
Confirms payment and triggers refunds when a return or exchange is approved on the call.
Ecommerce
Zapier
Fires downstream fulfillment and notification steps whenever a shipment event changes.
Ecommerce
Shopify
Reads order and fulfillment status so callers hear accurate shipping updates from the store record.
Ecommerce
Gorgias
Logs each resolved call as a ticket so support keeps one timeline per shopper.
Ecommerce
Stripe
Confirms payment and triggers refunds when a return or exchange is approved on the call.
Ecommerce
Zapier
Fires downstream fulfillment and notification steps whenever a shipment event changes.
Brilo 2.0
Integration Support
Frequently Asked Question
Frequently Asked Question
How Brilo AI works as an AI voice agent for shipping and fulfillment across ShipStation, ShipBob, and EasyPost.
How Brilo AI works as an AI voice agent for shipping and fulfillment across ShipStation, ShipBob, and EasyPost.
How does Brilo AI integrate with ShipStation, ShipBob, and EasyPost to support customer calls?
How does Brilo AI integrate with ShipStation, ShipBob, and EasyPost to support customer calls?
Can Brilo AI handle order-status (WISMO) calls at scale?
Can Brilo AI handle order-status (WISMO) calls at scale?
How does Brilo AI automate returns and exchanges?
How does Brilo AI automate returns and exchanges?
Can Brilo AI handle after-hours shipping questions?
Can Brilo AI handle after-hours shipping questions?
How does Brilo AI reduce refund disputes from late deliveries?
How does Brilo AI reduce refund disputes from late deliveries?
Is Brilo AI suitable for high-volume 3PL and multi-warehouse brands?
Is Brilo AI suitable for high-volume 3PL and multi-warehouse brands?
Can Brilo AI answer common pre-purchase shipping questions?
Can Brilo AI answer common pre-purchase shipping questions?
Can Brilo AI route complex shipping issues to the right team?
Can Brilo AI route complex shipping issues to the right team?
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community