My Vision Express

Retail-Ready Optometry Practices Powered by Voice AI on My Vision Express

Manage retail optometry calls on My Vision Express with Brilo AI—capturing eyewear inquiries, booking exams, and coordinating lens orders so your optical floor stays productive.

My Vision Express

Retail-Ready Optometry Practices Powered by Voice AI on My Vision Express

Manage retail optometry calls on My Vision Express with Brilo AI—capturing eyewear inquiries, booking exams, and coordinating lens orders so your optical floor stays productive.

Brilo 2.0

Point-of-Sale Voice Integration

Turn Every Patient Call Into a Scheduled Visit or Optical Sale

Turn Every Patient Call Into a Scheduled Visit or Optical Sale

Turn Every Patient Call Into a Scheduled Visit or Optical Sale

Turn Every Patient Call Into a Scheduled Visit or Optical Sale

Brilo AI works alongside My Vision Express-powered practices to handle incoming calls, capture product inquiries, and route scheduling requests—so your dispensing staff spend more time closing sales at the counter and less time fielding routine phone questions.

Brilo AI works alongside My Vision Express-powered practices to handle incoming calls, capture product inquiries, and route scheduling requests—so your dispensing staff spend more time closing sales at the counter and less time fielding routine phone questions.

Eyewear and Contact Lens Purchase Inquiries

Brilo AI guides patients through eyewear and lens options, capturing preferences so teams prepare selections in advance.

Prescription Verification and Order Placement

Callers receive guidance on refills and new orders, with prescription details captured and routed for verification.

Prescription Verification and Order Placement

Callers receive guidance on refills and new orders, with prescription details captured and routed for verification.

Walk-In Scheduling with Product Interest Capture

Patients are scheduled into available slots while product interests are captured for a more prepared in-store experience.

Brilo 2.0

Retail-Ready Call Support

Patient calls across your My Vision Express practice—converted by Brilo AI

Patient calls across your My Vision Express practice—converted by Brilo AI

Patient calls across your My Vision Express practice—converted by Brilo AI

Optical practices on My Vision Express balance exam scheduling, eyewear sales, contact lens orders, and insurance data entry throughout the day. Brilo AI answers every incoming call so your optical staff can stay on the sales floor helping patients select frames and complete purchases rather than running to the phone between transactions.

Brilo 2.0

Retail-Ready Call Support

Patient calls across your My Vision Express practice—converted by Brilo AI

Optical practices on My Vision Express balance exam scheduling, eyewear sales, contact lens orders, and insurance data entry throughout the day. Brilo AI answers every incoming call so your optical staff can stay on the sales floor helping patients select frames and complete purchases rather than running to the phone between transactions.

Brilo 2.0

Voice AI for Smart Operations

Plug AI Voice Agents Into Your My Vision Express Retail Stack

Plug AI Voice Agents Into Your My Vision Express Retail Stack

Plug AI Voice Agents Into Your My Vision Express Retail Stack

Plug AI Voice Agents Into Your My Vision Express Retail Stack

Brilo AI connects with platforms commonly used alongside My Vision Express to support optical scheduling, clinical documentation, dispensary management, and patient outreach—so voice interactions feed directly into the tools your retail-focused optometry practice relies on.

Brilo AI connects with platforms commonly used alongside My Vision Express to support optical scheduling, clinical documentation, dispensary management, and patient outreach—so voice interactions feed directly into the tools your retail-focused optometry practice relies on.

Brilo 2.0

Optical Retail Practice Setup

Frequently Asked Question

Frequently Asked Question

Find out how Brilo AI helps retail-focused optometry practices running My Vision Express manage patient calls, product inquiries, and optical order coordination.

Find out how Brilo AI helps retail-focused optometry practices running My Vision Express manage patient calls, product inquiries, and optical order coordination.

How does Brilo AI support retail-focused optometry practices on My Vision Express?

How does Brilo AI support retail-focused optometry practices on My Vision Express?

Can Brilo AI handle calls about specific frame brands or lens products?

Can Brilo AI handle calls about specific frame brands or lens products?

Does Brilo AI capture prescription details for lens orders?

Does Brilo AI capture prescription details for lens orders?

How does Brilo AI help convert phone inquiries into optical sales?

How does Brilo AI help convert phone inquiries into optical sales?

What happens to calls that come in after the optical shop closes?

What happens to calls that come in after the optical shop closes?

Is Brilo AI helpful for high-traffic optical locations?

Is Brilo AI helpful for high-traffic optical locations?

Can Brilo AI manage contact lens subscription or reorder calls?

Can Brilo AI manage contact lens subscription or reorder calls?

Can Brilo AI transfer urgent eye health calls to a clinician?

Can Brilo AI transfer urgent eye health calls to a clinician?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.