Flexible Voice AI for Eyecare Practices Built on Crystal PM

Support flexible eyecare workflows on Crystal PM with Brilo AI - scheduling exams, managing optical orders, and running patient recall so your team never misses a call.

Flexible Voice AI for Eyecare Practices Built on Crystal PM

Support flexible eyecare workflows on Crystal PM with Brilo AI - scheduling exams, managing optical orders, and running patient recall so your team never misses a call.

Brilo 2.0

Adaptive Eyecare Support

Run Your Eyecare Practice Your Way While Brilo AI Covers the Phone

Run Your Eyecare Practice Your Way While Brilo AI Covers the Phone

Run Your Eyecare Practice Your Way While Brilo AI Covers the Phone

Run Your Eyecare Practice Your Way While Brilo AI Covers the Phone

Brilo AI pairs with Crystal PM-powered practices to answer incoming calls, route patient requests, and manage optical inquiries—letting your team stick to the custom workflows they've built rather than stopping everything to pick up the next ring.

Brilo AI pairs with Crystal PM-powered practices to answer incoming calls, route patient requests, and manage optical inquiries—letting your team stick to the custom workflows they've built rather than stopping everything to pick up the next ring.

Flexible Exam Scheduling by Provider and Type

Brilo AI matches patients to the right exam type and provider, aligning bookings with your scheduling rules.

Optical Inventory and Reorder Inquiries

Callers get accurate responses on frame and lens availability, with requests logged for efficient team fulfillment and processing.

Optical Inventory and Reorder Inquiries

Callers get accurate responses on frame and lens availability, with requests logged for efficient team fulfillment and processing.

Patient Recall and Retention Outreach

Brilo AI books returning patients from recall outreach, helping maintain strong retention and consistent follow-up engagement rates.

Brilo 2.0

Configurable Voice Workflows

Eyecare patient calls across your Crystal PM practice -captured by Brilo AI

Eyecare patient calls across your Crystal PM practice -captured by Brilo AI

Eyecare patient calls across your Crystal PM practice -captured by Brilo AI

Eyecare practices on Crystal PM already benefit from deeply configurable templates and scheduling rules that match how each office operates. Brilo AI adds a voice layer that adapts to those same preferences, handling patient calls with the flexibility your team expects from every tool in the stack.

Brilo 2.0

Configurable Voice Workflows

Eyecare patient calls across your Crystal PM practice -captured by Brilo AI

Eyecare practices on Crystal PM already benefit from deeply configurable templates and scheduling rules that match how each office operates. Brilo AI adds a voice layer that adapts to those same preferences, handling patient calls with the flexibility your team expects from every tool in the stack.

Brilo 2.0

Voice AI for Smart Operations

Add AI Voice Agents to Your Crystal PM Practice Toolkit

Add AI Voice Agents to Your Crystal PM Practice Toolkit

Add AI Voice Agents to Your Crystal PM Practice Toolkit

Add AI Voice Agents to Your Crystal PM Practice Toolkit

Brilo AI connects with platforms commonly used alongside Crystal PM to support optical workflows, clinical documentation, patient outreach, and multi-location coordination—so voice interactions plug directly into the customizable ecosystem your eyecare team has already configured.

Brilo AI connects with platforms commonly used alongside Crystal PM to support optical workflows, clinical documentation, patient outreach, and multi-location coordination—so voice interactions plug directly into the customizable ecosystem your eyecare team has already configured.

Brilo 2.0

Eyecare Workflow Integration

Frequently Asked Question

Frequently Asked Question

Learn how Brilo AI supports customizable eyecare practices running Crystal PM with adaptive voice coverage and call management.

Learn how Brilo AI supports customizable eyecare practices running Crystal PM with adaptive voice coverage and call management.

How does Brilo AI work with Crystal PM for eyecare practices?

How does Brilo AI work with Crystal PM for eyecare practices?

Can Brilo AI adapt to the custom scheduling rules in Crystal PM?

Can Brilo AI adapt to the custom scheduling rules in Crystal PM?

Does Brilo AI help with optical product inquiries?

Does Brilo AI help with optical product inquiries?

How does Brilo AI support patient recall efforts?

How does Brilo AI support patient recall efforts?

What happens to calls that come in after office hours?

What happens to calls that come in after office hours?

Is Brilo AI helpful for practices with multiple exam rooms and providers?

Is Brilo AI helpful for practices with multiple exam rooms and providers?

Can Brilo AI handle calls from patients at multiple locations?

Can Brilo AI handle calls from patients at multiple locations?

Can Brilo AI escalate urgent eye care concerns to a clinician?

Can Brilo AI escalate urgent eye care concerns to a clinician?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.