Brilo 2.0

Dispatch Lane Phone Coverage

Hauler-Ready Voice AI for Trucking and Freight

A hauler-ready voice AI for trucking and freight carriers that prices load quotes against rate matrices, posts dispatch status to brokers with live driver location, dispatches on-call leads for stuck drivers and refused loads, and handles factoring requests while dispatchers route freight.

Major Problems & Solutions

Major Problems & Solutions

Major Problems & Solutions

Market-rush load quote volume, mid-haul dispatch status callbacks, and late detention dispute calls all pull dispatchers off routing loads.

Load quote calls overflow Inbound broker load quote calls about lanes, rates, and equipment overflow during market spikes.

Brilo AI qualifies the broker, captures lane and equipment requirements, prices the load against your rate matrix, books the dispatch, and texts the rate confirmation.

Major Problems & Solutions

Dispatch status updates lag Mid-haul status calls about driver location and delivery windows pile up while dispatchers route loads.

Brilo AI pulls the live load from Salesforce, walks the broker through driver location and delivery window, confirms dock-door status, and texts the ETA in real time.

Delivery ETA calls hit late Late delivery ETA calls about dock-door times and detention questions hit after dispatch closes.

Brilo AI screens late ETA calls against your detention protocol, dispatches the on-call lead for stuck drivers or refused loads, and queues routine status calls for morning.

Factoring and detention asks Factoring advance requests and detention fee disputes need dispatcher judgment after load review.

Brilo AI captures factoring advance or detention dispute details, walks brokers through rate terms, processes the payment through Stripe, and routes complex disputes to dispatch.

Brilo 2.0

Voice AI Driven for Dispatch Lane

What the Trucking and Freight Voice AI Handles Across Quote, Dispatch, and ETA Lines

What the Trucking and Freight Voice AI Handles Across Quote, Dispatch, and ETA Lines

What the Trucking and Freight Voice AI Handles Across Quote, Dispatch, and ETA Lines

What the Trucking and Freight Voice AI Handles Across Quote, Dispatch, and ETA Lines

From load quote intake through dispatch status to delivery ETA dispatch and factoring questions, the trucking voice AI keeps every broker moving.

From load quote intake through dispatch status to delivery ETA dispatch and factoring questions, the trucking voice AI keeps every broker moving.

Load Quote Calls

Brilo AI books trucking load quote calls on each new broker request today. Loads slot fast each morning.

Load Quote Calls

Brilo AI books trucking load quote calls on each new broker request today. Loads slot fast each morning.

Dispatch Status Calls

Brilo AI keeps trucking dispatch status flowing on each broker call today. Drivers roll out fast daily.

Delivery ETA Calls

Brilo AI flags trucking delivery ETA calls and routes them to leads. Shippers reach updates fast today.

Before Brilo, our dispatch office lost a Monday morning on load quote calls and ETA callbacks while drivers waited at the dock. The agent now handles around four out of five of those touches without a person, and our quote-to-load time fell from a full afternoon down to under thirty minutes.

Director of Dispatch Operations

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Mile Marker Trucking and Freight

Before Brilo, our dispatch office lost a Monday morning on load quote calls and ETA callbacks while drivers waited at the dock. The agent now handles around four out of five of those touches without a person, and our quote-to-load time fell from a full afternoon down to under thirty minutes.

Director of Dispatch Operations

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Mile Marker Trucking and Freight

Brilo 2.0

Modernize Trucking Front Desk

Bringing Brilo Online Across Trucking Quote, Dispatch, and ETA Lines

Bringing Brilo Online Across Trucking Quote, Dispatch, and ETA Lines

Bringing Brilo Online Across Trucking Quote, Dispatch, and ETA Lines

Bringing Brilo Online Across Trucking Quote, Dispatch, and ETA Lines

Whether it's a market-rush load quote surge or a late delivery ETA callback, the trucking voice AI stays clear for brokers while dispatchers route freight.

Whether it's a market-rush load quote surge or a late delivery ETA callback, the trucking voice AI stays clear for brokers while dispatchers route freight.

1

Wire Brilo to Your Dispatch Stack

2

Train on Freight Workflows

3

Deploy on Freight Lines

4

Tune Performance Across Freight Mix

Brilo 2.0

Logistics Integrations

Salesforce, DocuSign, Stripe, and Twilio Brilo Plugs Into Live for Trucking and Freight

Salesforce, DocuSign, Stripe, and Twilio Brilo Plugs Into Live for Trucking and Freight

Salesforce, DocuSign, Stripe, and Twilio Brilo Plugs Into Live for Trucking and Freight

Salesforce, DocuSign, Stripe, and Twilio Brilo Plugs Into Live for Trucking and Freight

Lane data, equipment availability, and rate matrices feed the agent in real time from leading transportation management systems running across freight operations.

Lane data, equipment availability, and rate matrices feed the agent in real time from leading transportation management systems running across freight operations.

Brilo 2.0

Trucking Call Support

Frequently Asked Questions

Frequently Asked Questions

Top questions trucking and freight teams raise when piloting Brilo on the quote, dispatch, and ETA lines.

Top questions trucking and freight teams raise when piloting Brilo on the quote, dispatch, and ETA lines.

How does Brilo handle our trucking load quote calls?

How does Brilo handle our trucking load quote calls?

Can Brilo manage mid-haul dispatch status updates?

Can Brilo manage mid-haul dispatch status updates?

How does Brilo protect broker and carrier data on calls?

How does Brilo protect broker and carrier data on calls?

What happens with after hours calls about stuck drivers or detention?

What happens with after hours calls about stuck drivers or detention?

Will Brilo lift our quote-to-load rate and on-time delivery?

Will Brilo lift our quote-to-load rate and on-time delivery?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.