Brilo 2.0

Post-Discharge Phone Coverage

Bridging AI Voice Agent for Transitional Care Clinics

Built for care transitions, Brilo intakes patients newly discharged from the hospital, books the timely follow-up visit, reviews medications, and triages symptoms so your transitional care team prevents readmissions instead of chasing phones.

Major Problems & Solutions

Major Problems & Solutions

Major Problems & Solutions

Post-discharge intake, follow-up visit scheduling, medication and instruction questions, and worsening-symptom calls keep ringing while your transitional care nurses are reconciling medications and following up with high-risk patients.

Newly discharged patients need a fast intake call to prevent a readmission.

Brilo AI reaches each patient after discharge, captures the hospital course and discharge plan, confirms understanding of instructions, and starts the transitional care episode without delay.

Major Problems & Solutions

Follow-up visits must happen within days, and patients miss the window.

Brilo AI books the post-discharge follow-up visit inside your target window, confirms transportation and timing, and reschedules misses so no high-risk patient slips through.

Worsening-symptom calls come in as discharged patients recover at home.

Brilo AI screens symptom calls against your transitional care scripts, reviews medications and red flags, and routes a deteriorating patient straight to the nurse or care manager.

Medication and instruction questions tie up the phones the whole afternoon.

Brilo AI answers medication, instruction, and equipment questions, checks the discharge plan and visit status, and routes complex cases to the right coordinator.

Brilo 2.0

Voice AI Driven for Care Transitions

What the Transitional Care AI Voice Agent Handles Across Intake, Follow-Up, and Triage Lines

What the Transitional Care AI Voice Agent Handles Across Intake, Follow-Up, and Triage Lines

What the Transitional Care AI Voice Agent Handles Across Intake, Follow-Up, and Triage Lines

What the Transitional Care AI Voice Agent Handles Across Intake, Follow-Up, and Triage Lines

From a post-discharge intake call to a timely follow-up visit to a worsening-symptom call, Brilo's transitional care voice agent intakes patients, books follow-ups, and triages symptoms without dropping a call.

From a post-discharge intake call to a timely follow-up visit to a worsening-symptom call, Brilo's transitional care voice agent intakes patients, books follow-ups, and triages symptoms without dropping a call.

Post-Discharge Intake Calls

Brilo AI intakes new transitional care patients on every hospital call today. Charts open same day now.

Post-Discharge Intake Calls

Brilo AI intakes new transitional care patients on every hospital call today. Charts open same day now.

Follow-Up Visit Calls

Brilo AI books transitional care follow-up visits for patients on every call. Visits lock same week now.

Symptom Triage Calls

Brilo AI screens transitional care symptom calls on every patient line today. Nurses get severe cases now.

Before Brilo, post-discharge calls slipped and patients missed their follow-up window while our nurses reconciled medications by hand. The voice agent now reaches every discharged patient and books the follow-up in time, and our readmission rates and follow-up completion improved sharply.

Director of Care Transitions

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Bridgepoint Transitional Care Clinic

Before Brilo, post-discharge calls slipped and patients missed their follow-up window while our nurses reconciled medications by hand. The voice agent now reaches every discharged patient and books the follow-up in time, and our readmission rates and follow-up completion improved sharply.

Director of Care Transitions

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Bridgepoint Transitional Care Clinic

Brilo 2.0

Streamline Transitional Care Front Desk

Standing Brilo Up Across Transitional Intake, Follow-Up, and Triage Lines

Standing Brilo Up Across Transitional Intake, Follow-Up, and Triage Lines

Standing Brilo Up Across Transitional Intake, Follow-Up, and Triage Lines

Standing Brilo Up Across Transitional Intake, Follow-Up, and Triage Lines

Whether it is a post-discharge intake call or a worsening-symptom worry, the transitional care voice agent answers in plain language and gets every high-risk patient seen in time.

Whether it is a post-discharge intake call or a worsening-symptom worry, the transitional care voice agent answers in plain language and gets every high-risk patient seen in time.

1

Plug Brilo Into Your Transitional Care Stack

2

Train on Care Transition Pathways

3

Deploy on Transitional Care Lines

4

Tune Performance Across Transitional Care Mix

Brilo 2.0

Healthcare Integrations

Transitional Care EHRs, Follow-Up Schedulers, and Discharge Tools Brilo Reads Live

Transitional Care EHRs, Follow-Up Schedulers, and Discharge Tools Brilo Reads Live

Transitional Care EHRs, Follow-Up Schedulers, and Discharge Tools Brilo Reads Live

Transitional Care EHRs, Follow-Up Schedulers, and Discharge Tools Brilo Reads Live

Brilo plugs into Cerner, Epic, Athenahealth, and other major transitional care platforms so the agent reads discharge lists, follow-up windows, and medication lists before it ever speaks with a caller.

Brilo plugs into Cerner, Epic, Athenahealth, and other major transitional care platforms so the agent reads discharge lists, follow-up windows, and medication lists before it ever speaks with a caller.

Brilo 2.0

Transitional Care Call Support

Frequently Asked Questions

Frequently Asked Questions

Common questions on how Brilo's transitional care voice agent covers post-discharge intake, follow-up visits, and symptom triage.

Common questions on how Brilo's transitional care voice agent covers post-discharge intake, follow-up visits, and symptom triage.

How does the transitional care voice agent handle post-discharge intake and follow-up scheduling at once?

How does the transitional care voice agent handle post-discharge intake and follow-up scheduling at once?

Can the voice agent book the follow-up visit inside our target window?

Can the voice agent book the follow-up visit inside our target window?

How does Brilo protect discharge plans, medication lists, and other sensitive patient data?

How does Brilo protect discharge plans, medication lists, and other sensitive patient data?

What happens with after-hours calls about chest pain, breathing trouble, or rapid decline?

What happens with after-hours calls about chest pain, breathing trouble, or rapid decline?

Will Brilo lower our readmissions and lift follow-up completion?

Will Brilo lower our readmissions and lift follow-up completion?

Which EHRs and platforms does Brilo connect with for transitional care clinics?

Which EHRs and platforms does Brilo connect with for transitional care clinics?

Which questions can Brilo resolve without paging a nurse?

Which questions can Brilo resolve without paging a nurse?

When can our transitional care clinic expect Brilo live on the intake, follow-up, and triage lines?

When can our transitional care clinic expect Brilo live on the intake, follow-up, and triage lines?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.