Brilo 2.0
Resident-First Phone Coverage
Advanced Voice AI for Skilled Nursing Facilities and Admission Lines
Brilo's ai receptionist for skilled nursing facilities answers family update calls, captures hospital referrals, and screens overnight resident concerns so the front desk keeps focus on care.
Major Problems & Solutions
Major Problems & Solutions
Major Problems & Solutions
Voice AI built for the steady wave of family update, admission, and overnight resident concern calls SNF front desks cannot leave the floor to answer.
Family update calls from adult children pile up every shift change.
Brilo AI shares last-shift care notes from your records, answers medication and therapy progress questions, and queues callbacks for nurses on clinical questions.
Major Problems & Solutions
Hospital admission referrals arrive on tight discharge timelines.
Brilo AI captures discharge-planner intake, confirms bed availability with your census, and books a tour or admission slot before the patient leaves the hospital.
Tour and admission inquiries from prospective families happen at all hours.
Brilo AI walks families through level-of-care fit, insurance basics, and visiting hours, then books an in-person tour with the admissions director.
Overnight resident concern calls need calm clinical screening.
Brilo AI screens overnight calls for falls, behavior changes, end-of-life questions, and medication issues, shares your written guidance, and pages the on-call charge nurse for true concerns.
Brilo 2.0
Voice AI Driven for Long-Term Care
What the Skilled Nursing AI Receptionist Handles Across Family and Admission Lines
What the Skilled Nursing AI Receptionist Handles Across Family and Admission Lines
What the Skilled Nursing AI Receptionist Handles Across Family and Admission Lines
What the Skilled Nursing AI Receptionist Handles Across Family and Admission Lines
From family update calls to overnight resident concerns, Brilo's ai receptionist for skilled nursing facilities manages every routine touch with hipaa compliant answering service rigor.
From family update calls to overnight resident concerns, Brilo's ai receptionist for skilled nursing facilities manages every routine touch with hipaa compliant answering service rigor.
Family Update Calls
Brilo AI fields skilled nursing calls on every family call without staff. Care notes reach the families.
Family Update Calls
Brilo AI fields skilled nursing calls on every family call without staff. Care notes reach the families.
Family Update Calls
Brilo AI fields skilled nursing calls on every family call without staff. Care notes reach the families.
New Admission Calls
Brilo AI captures skilled nursing admissions on every referral call without staff. Beds get reserved fast.
New Admission Calls
Brilo AI captures skilled nursing admissions on every referral call without staff. Beds get reserved fast.
Overnight Concern Calls
Brilo AI screens skilled nursing concerns on every overnight call without staff. Nurses reach urgent ones.
Overnight Concern Calls
Brilo AI screens skilled nursing concerns on every overnight call without staff. Nurses reach urgent ones.
Before Brilo, our admissions team chased discharge planners while families waited on hold for shift updates. The agent now closes more than 80% of those touches, and our admission close rate climbed nine points.
Vice President of Admissions
-
Crestwood Skilled Nursing and Rehab Network
Before Brilo, our admissions team chased discharge planners while families waited on hold for shift updates. The agent now closes more than 80% of those touches, and our admission close rate climbed nine points.
Vice President of Admissions
-
Crestwood Skilled Nursing and Rehab Network
Brilo 2.0
Automate SNF Front Desk
Standing Brilo Up Across Skilled Nursing Family and Admission Lines
Standing Brilo Up Across Skilled Nursing Family and Admission Lines
Standing Brilo Up Across Skilled Nursing Family and Admission Lines
Standing Brilo Up Across Skilled Nursing Family and Admission Lines
From morning family update calls to overnight resident concerns, Brilo's ai receptionist for skilled nursing facilities absorbs every routine call with physician answering service polish.
From morning family update calls to overnight resident concerns, Brilo's ai receptionist for skilled nursing facilities absorbs every routine call with physician answering service polish.
1
Wire Into Your SNF Stack
2
Train on Long-Term Care Scenarios
3
Launch on Family Lines
4
Monitor & Improve Call Performance
Brilo 2.0
Healthcare Integrations
SNF Platforms and Census Tools the AI Receptionist Reads
SNF Platforms and Census Tools the AI Receptionist Reads
SNF Platforms and Census Tools the AI Receptionist Reads
SNF Platforms and Census Tools the AI Receptionist Reads
Brilo bridges PointClickCare, MatrixCare, AHT, and most skilled nursing platforms so the receptionist reads census data, care notes, and family contact records mid-call.
Brilo bridges PointClickCare, MatrixCare, AHT, and most skilled nursing platforms so the receptionist reads census data, care notes, and family contact records mid-call.
Healthcare
Athenahealth
Brilo writes skilled nursing call notes, appointment bookings, and follow-up tasks directly into Athenahealth for practices on a general-purpose EHR.
Healthcare
Luma Health
Brilo triggers skilled nursing reminders and recall outreach through Luma Health, lifting visit attendance every week.
Healthcare
DocuSign
Brilo captures verbal authorization for skilled nursing consents and triggers DocuSign envelopes residents sign on the spot.
Healthcare
Salesforce
Skilled Nursing call volume, conversion rates, and referrer activity feed into Salesforce so marketing sees which channels drive growth.
Healthcare
Athenahealth
Brilo writes skilled nursing call notes, appointment bookings, and follow-up tasks directly into Athenahealth for practices on a general-purpose EHR.
Healthcare
Luma Health
Brilo triggers skilled nursing reminders and recall outreach through Luma Health, lifting visit attendance every week.
Healthcare
DocuSign
Brilo captures verbal authorization for skilled nursing consents and triggers DocuSign envelopes residents sign on the spot.
Healthcare
Salesforce
Skilled Nursing call volume, conversion rates, and referrer activity feed into Salesforce so marketing sees which channels drive growth.
Healthcare
Athenahealth
Brilo writes skilled nursing call notes, appointment bookings, and follow-up tasks directly into Athenahealth for practices on a general-purpose EHR.
Healthcare
Luma Health
Brilo triggers skilled nursing reminders and recall outreach through Luma Health, lifting visit attendance every week.
Healthcare
DocuSign
Brilo captures verbal authorization for skilled nursing consents and triggers DocuSign envelopes residents sign on the spot.
Healthcare
Salesforce
Skilled Nursing call volume, conversion rates, and referrer activity feed into Salesforce so marketing sees which channels drive growth.
Healthcare
Athenahealth
Brilo writes skilled nursing call notes, appointment bookings, and follow-up tasks directly into Athenahealth for practices on a general-purpose EHR.
Healthcare
Luma Health
Brilo triggers skilled nursing reminders and recall outreach through Luma Health, lifting visit attendance every week.
Healthcare
DocuSign
Brilo captures verbal authorization for skilled nursing consents and triggers DocuSign envelopes residents sign on the spot.
Healthcare
Salesforce
Skilled Nursing call volume, conversion rates, and referrer activity feed into Salesforce so marketing sees which channels drive growth.
Healthcare
Athenahealth
Brilo writes skilled nursing call notes, appointment bookings, and follow-up tasks directly into Athenahealth for practices on a general-purpose EHR.
Healthcare
Luma Health
Brilo triggers skilled nursing reminders and recall outreach through Luma Health, lifting visit attendance every week.
Healthcare
DocuSign
Brilo captures verbal authorization for skilled nursing consents and triggers DocuSign envelopes residents sign on the spot.
Healthcare
Salesforce
Skilled Nursing call volume, conversion rates, and referrer activity feed into Salesforce so marketing sees which channels drive growth.
Healthcare
Athenahealth
Brilo writes skilled nursing call notes, appointment bookings, and follow-up tasks directly into Athenahealth for practices on a general-purpose EHR.
Healthcare
Luma Health
Brilo triggers skilled nursing reminders and recall outreach through Luma Health, lifting visit attendance every week.
Healthcare
DocuSign
Brilo captures verbal authorization for skilled nursing consents and triggers DocuSign envelopes residents sign on the spot.
Healthcare
Salesforce
Skilled Nursing call volume, conversion rates, and referrer activity feed into Salesforce so marketing sees which channels drive growth.
Healthcare
Athenahealth
Brilo writes skilled nursing call notes, appointment bookings, and follow-up tasks directly into Athenahealth for practices on a general-purpose EHR.
Healthcare
Luma Health
Brilo triggers skilled nursing reminders and recall outreach through Luma Health, lifting visit attendance every week.
Healthcare
DocuSign
Brilo captures verbal authorization for skilled nursing consents and triggers DocuSign envelopes residents sign on the spot.
Healthcare
Salesforce
Skilled Nursing call volume, conversion rates, and referrer activity feed into Salesforce so marketing sees which channels drive growth.
Healthcare
Athenahealth
Brilo writes skilled nursing call notes, appointment bookings, and follow-up tasks directly into Athenahealth for practices on a general-purpose EHR.
Healthcare
Luma Health
Brilo triggers skilled nursing reminders and recall outreach through Luma Health, lifting visit attendance every week.
Healthcare
DocuSign
Brilo captures verbal authorization for skilled nursing consents and triggers DocuSign envelopes residents sign on the spot.
Healthcare
Salesforce
Skilled Nursing call volume, conversion rates, and referrer activity feed into Salesforce so marketing sees which channels drive growth.
Healthcare
Athenahealth
Brilo writes skilled nursing call notes, appointment bookings, and follow-up tasks directly into Athenahealth for practices on a general-purpose EHR.
Healthcare
Luma Health
Brilo triggers skilled nursing reminders and recall outreach through Luma Health, lifting visit attendance every week.
Healthcare
DocuSign
Brilo captures verbal authorization for skilled nursing consents and triggers DocuSign envelopes residents sign on the spot.
Healthcare
Salesforce
Skilled Nursing call volume, conversion rates, and referrer activity feed into Salesforce so marketing sees which channels drive growth.
Healthcare
Athenahealth
Brilo writes skilled nursing call notes, appointment bookings, and follow-up tasks directly into Athenahealth for practices on a general-purpose EHR.
Healthcare
Luma Health
Brilo triggers skilled nursing reminders and recall outreach through Luma Health, lifting visit attendance every week.
Healthcare
DocuSign
Brilo captures verbal authorization for skilled nursing consents and triggers DocuSign envelopes residents sign on the spot.
Healthcare
Salesforce
Skilled Nursing call volume, conversion rates, and referrer activity feed into Salesforce so marketing sees which channels drive growth.
Healthcare
Athenahealth
Brilo writes skilled nursing call notes, appointment bookings, and follow-up tasks directly into Athenahealth for practices on a general-purpose EHR.
Healthcare
Luma Health
Brilo triggers skilled nursing reminders and recall outreach through Luma Health, lifting visit attendance every week.
Healthcare
DocuSign
Brilo captures verbal authorization for skilled nursing consents and triggers DocuSign envelopes residents sign on the spot.
Healthcare
Salesforce
Skilled Nursing call volume, conversion rates, and referrer activity feed into Salesforce so marketing sees which channels drive growth.
Healthcare
Athenahealth
Brilo writes skilled nursing call notes, appointment bookings, and follow-up tasks directly into Athenahealth for practices on a general-purpose EHR.
Healthcare
Luma Health
Brilo triggers skilled nursing reminders and recall outreach through Luma Health, lifting visit attendance every week.
Healthcare
DocuSign
Brilo captures verbal authorization for skilled nursing consents and triggers DocuSign envelopes residents sign on the spot.
Healthcare
Salesforce
Skilled Nursing call volume, conversion rates, and referrer activity feed into Salesforce so marketing sees which channels drive growth.
Brilo 2.0
Skilled Nursing Call Support
Frequently Asked Questions
Frequently Asked Questions
Quick answers about how Brilo's ai receptionist for skilled nursing facilities supports family updates, admissions, and overnight concerns.
Quick answers about how Brilo's ai receptionist for skilled nursing facilities supports family updates, admissions, and overnight concerns.
How does Brilo handle the daily family update calls that pile up at every SNF front desk?
How does Brilo handle the daily family update calls that pile up at every SNF front desk?
Can Brilo capture hospital discharge referrals and reserve a bed before the patient leaves?
Can Brilo capture hospital discharge referrals and reserve a bed before the patient leaves?
Is Brilo HIPAA-safe for the sensitive end-of-life and care plan calls common in skilled nursing?
Is Brilo HIPAA-safe for the sensitive end-of-life and care plan calls common in skilled nursing?
What happens with overnight resident concern calls about falls or behavior changes?
What happens with overnight resident concern calls about falls or behavior changes?
Will Brilo lift our admission close rate and family-satisfaction scores?
Will Brilo lift our admission close rate and family-satisfaction scores?
Which SNF platforms and EHRs does Brilo plug into for census and care notes?
Which SNF platforms and EHRs does Brilo plug into for census and care notes?
What kinds of family questions does Brilo handle without paging a charge nurse?
What kinds of family questions does Brilo handle without paging a charge nurse?
How long does it take to get Brilo answering the facility phones across all shifts?
How long does it take to get Brilo answering the facility phones across all shifts?
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
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Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community