Brilo 2.0

Visit-Cadence Phone Coverage

Steadfast Voice AI Agent for Physical Therapy Clinics

Brilo's voice ai agent for physical therapy books new patient evaluations, keeps weekly and twice-weekly visit cadences tight, triages post-op recovery questions, and fields workers comp and insurance calls so therapists stay in the treatment room.

Major Problems & Solutions

Major Problems & Solutions

Major Problems & Solutions

Voice AI built for the steady stream of new evaluation intake, visit cadence, recovery question, and workers comp call traffic physical therapy clinics cannot leave the treatment room to answer.

New evaluation referral calls stack up alongside back, knee, and shoulder pain intakes from primary care and ortho.

Brilo AI captures the referral source, injury history, and pain location, books the new patient evaluation, confirms insurance and visit limits, and texts the pre-visit prep packet to the patient straight from your playbook.

Major Problems & Solutions

Weekly visit cadence calls drift the moment a patient cancels or shifts schedules.

Brilo AI tracks every patient's plan-of-care cadence, books twice-weekly visits or post-op blocks, confirms home exercise check-ins, and texts reminders that keep the prescribed dose of therapy intact.

Post-op recovery calls from ACL, rotator cuff, and total joint patients tie up the front desk.

Brilo AI screens recovery calls against your post-op playbook, walks callers through pain, swelling, and range-of-motion guidance, books the same-day visit, and pages the on-call therapist for DVT or surgical red flags.

Workers comp and insurance auth calls swallow front-desk hours every week.

Brilo AI tracks open workers comp authorizations, captures adjuster questions, confirms visit-limit progress, and queues callbacks for the billing team on contested or expiring approvals.

Brilo 2.0

Voice AI Driven for Rehab Care

What the Physical Therapy Voice AI Agent Handles Across Evaluation, Cadence, and Recovery Lines

What the Physical Therapy Voice AI Agent Handles Across Evaluation, Cadence, and Recovery Lines

What the Physical Therapy Voice AI Agent Handles Across Evaluation, Cadence, and Recovery Lines

What the Physical Therapy Voice AI Agent Handles Across Evaluation, Cadence, and Recovery Lines

Across new evaluation intakes, weekly visit cadences, post-op recovery triage, and workers comp calls, Brilo's physical therapy voice ai agent holds the line under hipaa compliant answering service guardrails.

Across new evaluation intakes, weekly visit cadences, post-op recovery triage, and workers comp calls, Brilo's physical therapy voice ai agent holds the line under hipaa compliant answering service guardrails.

New Evaluation Calls

Brilo AI books physical therapy evaluations on every new patient call today. Slots open same week fast.

New Evaluation Calls

Brilo AI books physical therapy evaluations on every new patient call today. Slots open same week fast.

Visit Cadence Calls

Brilo AI keeps physical therapy visits tight on every patient call today. Sessions stay on cadence fast.

Recovery Triage Calls

Brilo AI screens physical therapy recovery calls on every patient call today. Callbacks queue same hour.

Before Brilo, our front desk drowned in reschedule traffic while new ACL post-op referrals waited a week for a callback. The agent now resolves around four of every five of those touches on its own, and our visit cadence adherence climbed from sixty-one percent up to seventy-nine.

Director of Rehab Operations

-

Crestline Physical Therapy and Sports Rehab

Before Brilo, our front desk drowned in reschedule traffic while new ACL post-op referrals waited a week for a callback. The agent now resolves around four of every five of those touches on its own, and our visit cadence adherence climbed from sixty-one percent up to seventy-nine.

Director of Rehab Operations

-

Crestline Physical Therapy and Sports Rehab

Brilo 2.0

Streamline Physical Therapy Front Desk

Bringing Brilo Online Across Physical Therapy Evaluation and Recovery Lines

Bringing Brilo Online Across Physical Therapy Evaluation and Recovery Lines

Bringing Brilo Online Across Physical Therapy Evaluation and Recovery Lines

Bringing Brilo Online Across Physical Therapy Evaluation and Recovery Lines

Whether it's a Monday morning reschedule scramble or an 8 PM ACL swelling worry, the physical therapy voice ai agent holds the line with answering service composure.

Whether it's a Monday morning reschedule scramble or an 8 PM ACL swelling worry, the physical therapy voice ai agent holds the line with answering service composure.

1

Tie Brilo Into Rehab Stack

2

Train on Rehab Care Pathways

3

Deploy on Rehab Lines

4

Tune Performance Across Rehab Mix

Brilo 2.0

Healthcare Integrations

Physical Therapy EMRs, Home Exercise Tools, and Workers Comp Platforms Brilo Reads Live

Physical Therapy EMRs, Home Exercise Tools, and Workers Comp Platforms Brilo Reads Live

Physical Therapy EMRs, Home Exercise Tools, and Workers Comp Platforms Brilo Reads Live

Physical Therapy EMRs, Home Exercise Tools, and Workers Comp Platforms Brilo Reads Live

Brilo ties into WebPT, Athenahealth, Prompt, Raintree, and most physical therapy platforms so the receptionist reads plan-of-care visits, home exercise protocols, visit-limit progress, and workers comp authorizations mid-call.

Brilo ties into WebPT, Athenahealth, Prompt, Raintree, and most physical therapy platforms so the receptionist reads plan-of-care visits, home exercise protocols, visit-limit progress, and workers comp authorizations mid-call.

Brilo 2.0

Physical Therapy Call Support

Frequently Asked Questions

Frequently Asked Questions

Quick answers about how Brilo's physical therapy voice ai agent supports new evaluations, visit cadence, and post-op recovery triage.

Quick answers about how Brilo's physical therapy voice ai agent supports new evaluations, visit cadence, and post-op recovery triage.

How does the physical therapy voice ai agent juggle new evaluation intake and visit reschedules at the same time?

How does the physical therapy voice ai agent juggle new evaluation intake and visit reschedules at the same time?

Can Brilo keep our twice-weekly and post-op visit cadences tight across the patient panel?

Can Brilo keep our twice-weekly and post-op visit cadences tight across the patient panel?

How does Brilo protect physical therapy plan-of-care notes, home exercise data, and other sensitive rehab records?

How does Brilo protect physical therapy plan-of-care notes, home exercise data, and other sensitive rehab records?

What happens with after-hours calls about post-op DVT signs or surgical wound concerns?

What happens with after-hours calls about post-op DVT signs or surgical wound concerns?

Will Brilo lift visit cadence adherence and shorten evaluation-to-first-visit lead time for our clinic?

Will Brilo lift visit cadence adherence and shorten evaluation-to-first-visit lead time for our clinic?

Which EMRs, home exercise tools, and workers comp platforms does Brilo connect with for physical therapy clinics?

Which EMRs, home exercise tools, and workers comp platforms does Brilo connect with for physical therapy clinics?

Which patient questions can Brilo handle without paging the on-call physical therapist?

Which patient questions can Brilo handle without paging the on-call physical therapist?

When can our physical therapy clinic expect Brilo to be live on the evaluation, cadence, and recovery lines?

When can our physical therapy clinic expect Brilo to be live on the evaluation, cadence, and recovery lines?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.