Brilo 2.0

Fleet Dealership Phone Coverage

Workshop AI Phone Automaton for Heavy Truck and Commercial Vehicle Dealers

An AI phone automaton for heavy truck dealerships that qualifies fleet sales inquiries on the spot, posts service drop and DOT inspection status to dispatchers, routes after-hours parts calls for downed trucks, and looks up VIN warranty coverage while writers work the lane.

Major Problems & Solutions

Major Problems & Solutions

Major Problems & Solutions

Quarter-end fleet sales inquiries, morning service drop volume, after-hours parts calls for downed trucks, and VIN warranty lookups all pull writers off the lane.

Sales inquiry calls overflow Fleet sales inquiry calls about spec walks, financing, and trade-in valuations overflow during quarter-end.

Brilo AI qualifies the fleet size, captures spec requirements, books the demo and spec walk, prices financing options, and texts the fleet manager a clean proposal summary.

Major Problems & Solutions

Service intake stacks up Service drop calls about engine codes, brake checks, and DOT inspections pile up during morning runs.

Brilo AI pulls the live RO from CDK, walks the dispatcher through service status and DOT inspection findings, confirms additional work approvals, and texts the truck-back-on-road window.

Parts after hours hit Late parts orders about gaskets, brake pads, and electrical components hit after the parts counter closes.

Brilo AI screens parts calls against your urgency protocol, dispatches the on-call parts manager for downed trucks, and queues routine parts orders for morning counter pickup.

Warranty and recall questions VIN warranty lookups and recall coverage questions tie up the service writer line.

Brilo AI looks up VIN-level warranty and recall coverage, walks dispatchers through covered work and parts, captures verbal authorization, and routes complex warranty disputes to the writer.

Brilo 2.0

Voice AI Driven for Fleet Dealership

What the Heavy Truck Phone Automaton Handles Across Sales, Service, and Parts Lines

What the Heavy Truck Phone Automaton Handles Across Sales, Service, and Parts Lines

What the Heavy Truck Phone Automaton Handles Across Sales, Service, and Parts Lines

What the Heavy Truck Phone Automaton Handles Across Sales, Service, and Parts Lines

Through fleet sales inquiry intake, service drop and DOT inspection updates, after-hours parts dispatch, and warranty lookups, the heavy truck phone automaton keeps every dispatcher in the loop.

Through fleet sales inquiry intake, service drop and DOT inspection updates, after-hours parts dispatch, and warranty lookups, the heavy truck phone automaton keeps every dispatcher in the loop.

Sales Inquiry Calls

Brilo AI books heavy truck sales inquiry calls on each fleet request today. Spec walks land fast today.

Sales Inquiry Calls

Brilo AI books heavy truck sales inquiry calls on each fleet request today. Spec walks land fast today.

Service Drop Calls

Brilo AI keeps heavy truck service status flowing to dispatchers on each call. Trucks return to road fast.

Parts After Hours

Brilo AI flags after hours heavy truck parts calls and routes to leads. Dispatchers reach help fast today.

Before Brilo, our service writers lost a Monday morning on drop calls and stranded fleet parts requests while trucks sat at the gate. The agent now handles around four out of five of those touches without a person, and our service drop-to-write time fell from forty-five minutes down to under fifteen.

Director of Fleet Operations

-

Summit Heavy Truck Dealership Group

Before Brilo, our service writers lost a Monday morning on drop calls and stranded fleet parts requests while trucks sat at the gate. The agent now handles around four out of five of those touches without a person, and our service drop-to-write time fell from forty-five minutes down to under fifteen.

Director of Fleet Operations

-

Summit Heavy Truck Dealership Group

Brilo 2.0

Modernize Heavy Truck Front Desk

Bringing Brilo Online Across Heavy Truck Sales, Service, and Parts Lines

Bringing Brilo Online Across Heavy Truck Sales, Service, and Parts Lines

Bringing Brilo Online Across Heavy Truck Sales, Service, and Parts Lines

Bringing Brilo Online Across Heavy Truck Sales, Service, and Parts Lines

From a quarter-end fleet sales inquiry rush to a late parts call from a stranded driver, the heavy truck phone automaton runs the dealership while writers work the lane.

From a quarter-end fleet sales inquiry rush to a late parts call from a stranded driver, the heavy truck phone automaton runs the dealership while writers work the lane.

1

Wire Brilo to Your Dealer Stack

2

Train on Fleet Workflows

3

Deploy on Fleet Lines

4

Tune Performance Across Fleet Mix

Brilo 2.0

Automotive Integrations

CDK Global, Reynolds, DocuSign, and Twilio Brilo Plugs Into Live for Heavy Truck Dealers

CDK Global, Reynolds, DocuSign, and Twilio Brilo Plugs Into Live for Heavy Truck Dealers

CDK Global, Reynolds, DocuSign, and Twilio Brilo Plugs Into Live for Heavy Truck Dealers

CDK Global, Reynolds, DocuSign, and Twilio Brilo Plugs Into Live for Heavy Truck Dealers

Brilo wires into CDK Global, Reynolds and Reynolds, Karmak, Procede Excede, and most heavy truck dealer platforms so the AI phone automaton reads spec sheets, financing tiers, and DOT inspection rules mid-call.

Brilo wires into CDK Global, Reynolds and Reynolds, Karmak, Procede Excede, and most heavy truck dealer platforms so the AI phone automaton reads spec sheets, financing tiers, and DOT inspection rules mid-call.

Brilo 2.0

Heavy Truck Call Support

Frequently Asked Questions

Frequently Asked Questions

What heavy truck dealer operators ask most when bringing Brilo onto the sales, service, and parts lines.

What heavy truck dealer operators ask most when bringing Brilo onto the sales, service, and parts lines.

How does Brilo handle our heavy truck sales inquiry calls?

How does Brilo handle our heavy truck sales inquiry calls?

Can Brilo manage service drop intake and DOT inspection scheduling?

Can Brilo manage service drop intake and DOT inspection scheduling?

How does Brilo protect dealer and fleet data on calls?

How does Brilo protect dealer and fleet data on calls?

What happens with after hours calls about parts or downed trucks?

What happens with after hours calls about parts or downed trucks?

Will Brilo lift our service throughput and warranty close rate?

Will Brilo lift our service throughput and warranty close rate?

Which platforms does Brilo connect with for heavy truck dealerships?

Which platforms does Brilo connect with for heavy truck dealerships?

Which questions can Brilo handle without a person?

Which questions can Brilo handle without a person?

When can our heavy truck dealership expect Brilo to go live?

When can our heavy truck dealership expect Brilo to go live?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.