Brilo 2.0

Bay Desk Phone Coverage

Rig-Ready AI Phone Agent for Diesel Repair

Diesel repair shop call coverage that intakes diagnostic inquiry calls with truck and engine code qualification, walks drivers through job estimates with parts and labor breakdowns, coordinates DOT compliance calls with ECM downloads and emissions test handling, and routes fleet account requests while bay techs focus on the wrench.

Major Problems & Solutions

Major Problems & Solutions

Major Problems & Solutions

Commute hour diagnostic intake volume, mid-day job estimate calls, and DOT compliance lookups all keep bay techs off the line and away from the wrench.

Diagnostic intake calls overflow Diesel repair diagnostic intake calls about check-engine lights, DEF system faults, and turbo failures overflow during commute hours.

Brilo AI qualifies the driver's truck make, model, and engine code, captures the diagnostic scope, books the bay, and texts the price confirmation.

Major Problems & Solutions

Job estimate friction Job estimate calls about parts cost, labor hours, and OEM versus aftermarket choices drag bay techs off the bay.

Brilo AI pulls the live estimate from Tekmetric, walks the driver through parts cost, labor hours, and OEM versus aftermarket options, and texts the breakdown.

DOT compliance coordination DOT compliance calls about pre-trip inspections, ECM downloads, and emissions tests stack at the desk during peak weeks.

Brilo AI captures the DOT compliance request, walks the driver through pre-trip inspection scope, ECM download, and emissions test timing, and routes complex saves to leads.

Fleet account coordination Fleet account calls for bulk diesel service and dealer warranty work compete with retail drive-ins.

Brilo AI captures fleet account requests, walks the manager through bulk diesel service and warranty work, and dispatches the on-call counter lead.

Brilo 2.0

Voice AI Driven for Bay Desk

What the Diesel Repair AI Phone Agent Handles Across Diagnostic, Estimate, and DOT Lines

What the Diesel Repair AI Phone Agent Handles Across Diagnostic, Estimate, and DOT Lines

What the Diesel Repair AI Phone Agent Handles Across Diagnostic, Estimate, and DOT Lines

What the Diesel Repair AI Phone Agent Handles Across Diagnostic, Estimate, and DOT Lines

From diagnostic intake through job estimates to DOT compliance and fleet accounts, the diesel repair phone agent runs every bay desk touch.

From diagnostic intake through job estimates to DOT compliance and fleet accounts, the diesel repair phone agent runs every bay desk touch.

Diagnostic Intake Calls

Brilo AI logs diesel repair diagnostic intake calls on each new driver today. Bays open fast each day.

Diagnostic Intake Calls

Brilo AI logs diesel repair diagnostic intake calls on each new driver today. Bays open fast each day.

Job Estimate Calls

Brilo AI keeps diesel repair job estimate status flowing to drivers on calls. Quotes confirm same hour.

DOT Compliance Calls

Brilo AI flags diesel repair DOT compliance calls and routes to leads. Drivers reach answers fast today.

Before Brilo, our shop lost a Monday morning on diagnostic intake calls while bay techs worked DOT compliance. The agent now handles around four out of five of those touches without a person, and our diagnostic-to-repair conversion lifted from half to over three out of four.

Director of Diesel Repair Operations

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Crestline Diesel Repair Group

Before Brilo, our shop lost a Monday morning on diagnostic intake calls while bay techs worked DOT compliance. The agent now handles around four out of five of those touches without a person, and our diagnostic-to-repair conversion lifted from half to over three out of four.

Director of Diesel Repair Operations

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Crestline Diesel Repair Group

Brilo 2.0

Modernize Diesel Repair Shop Front Desk

Bringing Brilo Online Across Diesel Repair Diagnostic, Estimate, and DOT Lines

Bringing Brilo Online Across Diesel Repair Diagnostic, Estimate, and DOT Lines

Bringing Brilo Online Across Diesel Repair Diagnostic, Estimate, and DOT Lines

Bringing Brilo Online Across Diesel Repair Diagnostic, Estimate, and DOT Lines

From a commute-hour diagnostic callback to a Friday DOT compliance check, the diesel repair phone agent stays clear for drivers while bay techs work the wrench.

From a commute-hour diagnostic callback to a Friday DOT compliance check, the diesel repair phone agent stays clear for drivers while bay techs work the wrench.

1

Wire Brilo to Your Diesel Stack

2

Train on Diesel Repair Workflows

3

Deploy on Diesel Lines

4

Tune Performance Across Bay Mix

Brilo 2.0

Automotive Integrations

Salesforce, Tekmetric, Stripe, and Twilio Brilo Plugs Into Live for Diesel Repair Shops

Salesforce, Tekmetric, Stripe, and Twilio Brilo Plugs Into Live for Diesel Repair Shops

Salesforce, Tekmetric, Stripe, and Twilio Brilo Plugs Into Live for Diesel Repair Shops

Salesforce, Tekmetric, Stripe, and Twilio Brilo Plugs Into Live for Diesel Repair Shops

Engine codes, repair menus, and DOT rules feed the agent in real time from leading shop management platforms running across diesel repair.

Engine codes, repair menus, and DOT rules feed the agent in real time from leading shop management platforms running across diesel repair.

Brilo 2.0

Diesel Repair Call Support

Frequently Asked Questions

Frequently Asked Questions

Top questions diesel repair teams raise when piloting Brilo on the diagnostic, estimate, and DOT lines.

Top questions diesel repair teams raise when piloting Brilo on the diagnostic, estimate, and DOT lines.

How does Brilo handle our diesel repair diagnostic intake calls?

How does Brilo handle our diesel repair diagnostic intake calls?

Can Brilo manage job estimate calls during peak hours?

Can Brilo manage job estimate calls during peak hours?

How does Brilo protect driver and payment data?

How does Brilo protect driver and payment data?

What happens with DOT compliance calls during peak weeks?

What happens with DOT compliance calls during peak weeks?

Will Brilo lift our diagnostic-to-repair conversion and DOT close rate?

Will Brilo lift our diagnostic-to-repair conversion and DOT close rate?

Which platforms does Brilo connect with for diesel repair operations?

Which platforms does Brilo connect with for diesel repair operations?

Which questions can Brilo handle without a person?

Which questions can Brilo handle without a person?

When can our diesel repair shop expect Brilo to go live?

When can our diesel repair shop expect Brilo to go live?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.