Brilo 2.0

Shop Phone Coverage for diagnostic scan shops

Calibrated AI Phone Agent for Diagnostic Scan Shops

Brilo's ai phone agent for diagnostic shops books scan jobs, looks up code results, and routes repair handoffs so techs stay on the lift.

Operational Pressures in Diagnostic Shops

Operational Pressures in Diagnostic Shops

Operational Pressures in Diagnostic Shops

Voice AI for the steady volume of code scan bookings, results lookups, and repair handoffs your shop cannot pause lift work to answer.

Techs stuck on the lift miss inbound scan callers during a Saturday rush.

Brilo AI picks up every scan call, captures the VIN and complaint, books a slot, and texts the driver a confirmation.

Major Problems & Solutions

Results lookup calls stalling when drivers call about their code report after hours.

Brilo AI reads back the code list, recommends a repair shop, and texts the driver the PDF summary.

Repair handoff calls escalating when drivers need a partner shop referral after the diagnostic.

Brilo AI looks up your partner repair list by location, books the handoff slot, and texts the driver the shop and rep name.

Tow-bound vehicle calls from drivers stuck on the side of the road needing diagnostic pickup.

Brilo AI intakes tow-bound calls, captures location and complaint, and routes urgent tows to your on-call ops lead.

Brilo 2.0

Voice AI Driven for Diagnostic Scan Shops

What the Diagnostic Shop Phone Agent Handles

What the Diagnostic Shop Phone Agent Handles

What the Diagnostic Shop Phone Agent Handles

What the Diagnostic Shop Phone Agent Handles

From Saturday scan rushes to after-hours results lookups and repair handoffs, Brilo catches every line your bays cannot reach.

From Saturday scan rushes to after-hours results lookups and repair handoffs, Brilo catches every line your bays cannot reach.

Loan Pre-qualification & Assistance

Code Scan Calls

Brilo AI books diagnostic shop scan jobs on every driver call. Reports text fast.

Loan Pre-qualification & Assistance

Code Scan Calls

Brilo AI books diagnostic shop scan jobs on every driver call. Reports text fast.

Payment Reminders & Collections

Results Lookup Calls

Brilo AI looks up diagnostic shop code results on every driver call. PDFs land instantly.

New Account Setup Help

Repair Handoff Calls

Brilo AI routes diagnostic shop repair handoffs on every driver call. Bays open today.

Before Brilo, Saturday scan callers rolled to voicemail while my techs were on the lift. The agent now catches every scan and results call, and our booking close rate climbed eighteen points last quarter.

Shop Owner

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Westgate Diagnostics

Before Brilo, Saturday scan callers rolled to voicemail while my techs were on the lift. The agent now catches every scan and results call, and our booking close rate climbed eighteen points last quarter.

Shop Owner

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Westgate Diagnostics

Brilo 2.0

Automate Diagnostic Scan Shops Front Desk

Standing Brilo Up Across Your Diagnostic Shop

Standing Brilo Up Across Your Diagnostic Shop

Standing Brilo Up Across Your Diagnostic Shop

Standing Brilo Up Across Your Diagnostic Shop

Wire the agent into your shop tools, train it on your code library, and launch on scan, results, and handoff lines.

Wire the agent into your shop tools, train it on your code library, and launch on scan, results, and handoff lines.

1

Wire Up Your Shop Stack

2

Train on Diagnostic Scripts

3

Deploy on Booking Lines

4

Tune Performance Across Bays

Finance Industry for Customer Assistance workflow

Brilo 2.0

Automotive Integrations

Scan Tools and Diagnostic Platforms the AI Phone Agent Speaks

Scan Tools and Diagnostic Platforms the AI Phone Agent Speaks

Scan Tools and Diagnostic Platforms the AI Phone Agent Speaks

Scan Tools and Diagnostic Platforms the AI Phone Agent Speaks

Brilo connects to your stack through Snap-on, Bosch ESI, Launch Tech, and Salesforce so scan bookings, code results, and handoffs all sync.

Brilo connects to your stack through Snap-on, Bosch ESI, Launch Tech, and Salesforce so scan bookings, code results, and handoffs all sync.

Brilo 2.0

Diagnostic Call Support

Frequently Asked Questions

Frequently Asked Questions

Quick answers about how Brilo's ai phone agent supports scan bookings, code results, and repair handoffs.

Quick answers about how Brilo's ai phone agent supports scan bookings, code results, and repair handoffs.

What does the ai phone agent for diagnostic shops handle?

What does the ai phone agent for diagnostic shops handle?

Can the ai phone agent book scans into our system?

Can the ai phone agent book scans into our system?

Is the ai phone agent for diagnostic shops compliant with vehicle data rules?

Is the ai phone agent for diagnostic shops compliant with vehicle data rules?

What happens on overnight and weekend diagnostic shop calls?

What happens on overnight and weekend diagnostic shop calls?

What business impact do diagnostic shops see from the ai phone agent?

What business impact do diagnostic shops see from the ai phone agent?

Which diagnostic platforms does the ai phone agent integrate with?

Which diagnostic platforms does the ai phone agent integrate with?

Which diagnostic questions does the agent resolve without escalating?

Which diagnostic questions does the agent resolve without escalating?

How long does implementation take?

How long does implementation take?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.