Brilo 2.0
Resupply-Cycle Phone Coverage
Anchored-Care AI Calling Agent for CPAP Equipment Suppliers
Built for sleep DME, Brilo sets up new CPAP machines, runs resupply orders for masks and filters, troubleshoots leaks and pressure issues, and confirms insurance and compliance so your respiratory team stays focused on patients.
Major Problems & Solutions
Major Problems & Solutions
Major Problems & Solutions
New setup scheduling, resupply eligibility, mask-leak troubleshooting, and insurance compliance questions keep ringing while your respiratory therapists are fitting patients and processing equipment orders.
New CPAP setups stall when patients cannot reach anyone to start their prescribed therapy.
Brilo AI confirms the prescription and insurance, walks the patient through machine and mask options, and books the setup so therapy starts without a long wait.
Major Problems & Solutions
Resupply orders lapse when nobody calls patients about eligible masks and filters.
Brilo AI calls patients on their resupply eligibility date, confirms what is covered, places the mask and filter order, and ships replacements before supplies run out.
Mask-fit and pressure issues drive frustrated patients to abandon therapy early.
Brilo AI troubleshoots leaks, pressure discomfort, and noise against your scripts, ships replacement cushions or parts, and routes clinical pressure changes to the respiratory therapist.
Insurance and compliance questions tie up the phones the whole afternoon.
Brilo AI answers compliance-window, documentation, and coverage questions, checks usage and authorization status, and routes complex cases to the right billing coordinator.
Brilo 2.0
Voice AI Driven for Sleep Therapy
What the CPAP Supplier AI Calling Agent Handles Across Setup, Resupply, and Fit Lines
What the CPAP Supplier AI Calling Agent Handles Across Setup, Resupply, and Fit Lines
What the CPAP Supplier AI Calling Agent Handles Across Setup, Resupply, and Fit Lines
What the CPAP Supplier AI Calling Agent Handles Across Setup, Resupply, and Fit Lines
From a new machine setup to a resupply eligibility call to a midnight mask-leak complaint, Brilo's CPAP supplier calling agent starts therapy, ships supplies, and troubleshoots fit without dropping a call.
From a new machine setup to a resupply eligibility call to a midnight mask-leak complaint, Brilo's CPAP supplier calling agent starts therapy, ships supplies, and troubleshoots fit without dropping a call.
New Setup Calls
Brilo AI books new CPAP machine setups on every patient supplier call today. Devices ship same week.
New Setup Calls
Brilo AI books new CPAP machine setups on every patient supplier call today. Devices ship same week.
Resupply Order Calls
Brilo AI fires CPAP resupply orders for patients on every supplier call today. Masks ship same week.
Mask Fit Calls
Brilo AI screens CPAP mask and machine issues on every patient call today. Replacements ship out fast.
Before Brilo, resupply orders lapsed and new patients waited days to start therapy while our therapists were buried in the phone queue. The calling agent now starts setups and runs resupply on the eligibility date, and our resupply revenue and compliance rates climbed sharply.
Director of Respiratory DME Operations
-
Northwind CPAP and Respiratory Supply
Before Brilo, resupply orders lapsed and new patients waited days to start therapy while our therapists were buried in the phone queue. The calling agent now starts setups and runs resupply on the eligibility date, and our resupply revenue and compliance rates climbed sharply.
Director of Respiratory DME Operations
-
Northwind CPAP and Respiratory Supply
Brilo 2.0
Streamline CPAP Supplier Front Desk
Standing Brilo Up Across CPAP Setup, Resupply, and Fit Lines
Standing Brilo Up Across CPAP Setup, Resupply, and Fit Lines
Standing Brilo Up Across CPAP Setup, Resupply, and Fit Lines
Standing Brilo Up Across CPAP Setup, Resupply, and Fit Lines
Whether it is a new setup call or a midnight mask-leak complaint, the CPAP supplier calling agent answers in plain language and keeps every patient on therapy and on resupply.
Whether it is a new setup call or a midnight mask-leak complaint, the CPAP supplier calling agent answers in plain language and keeps every patient on therapy and on resupply.
1
Plug Brilo Into Your DME Stack
2
Train on Sleep Therapy Pathways
3
Deploy on CPAP Supplier Lines
4
Tune Performance Across CPAP Mix
Brilo 2.0
Healthcare Integrations
DME Platforms, Resupply Engines, and Compliance Tools Brilo Reads Live
DME Platforms, Resupply Engines, and Compliance Tools Brilo Reads Live
DME Platforms, Resupply Engines, and Compliance Tools Brilo Reads Live
DME Platforms, Resupply Engines, and Compliance Tools Brilo Reads Live
Brilo plugs into Brightree, NikoHealth, ResMed AirView, and other major DME platforms so the agent reads orders, resupply eligibility, and compliance status before it ever speaks with a patient.
Brilo plugs into Brightree, NikoHealth, ResMed AirView, and other major DME platforms so the agent reads orders, resupply eligibility, and compliance status before it ever speaks with a patient.
Healthcare
Brightree
Brilo reads Brightree orders and writes setup notes, resupply orders, and troubleshooting encounters back so your supplier and respiratory team share one complete equipment record.
Healthcare
ResMed
Brilo reads ResMed AirView usage and compliance data so the agent knows each patient's therapy hours before discussing resupply, fit, or pressure concerns.
Healthcare
DocuSign
Brilo captures verbal consent for equipment rental agreements, assignment-of-benefits forms, and records releases, then triggers the DocuSign envelopes for a patient signature.
Healthcare
Cedar
Brilo confirms CPAP equipment estimates, resupply copays, and patient balances through Cedar so patients understand their out-of-pocket cost before each order.
Healthcare
Brightree
Brilo reads Brightree orders and writes setup notes, resupply orders, and troubleshooting encounters back so your supplier and respiratory team share one complete equipment record.
Healthcare
ResMed
Brilo reads ResMed AirView usage and compliance data so the agent knows each patient's therapy hours before discussing resupply, fit, or pressure concerns.
Healthcare
DocuSign
Brilo captures verbal consent for equipment rental agreements, assignment-of-benefits forms, and records releases, then triggers the DocuSign envelopes for a patient signature.
Healthcare
Cedar
Brilo confirms CPAP equipment estimates, resupply copays, and patient balances through Cedar so patients understand their out-of-pocket cost before each order.
Healthcare
Brightree
Brilo reads Brightree orders and writes setup notes, resupply orders, and troubleshooting encounters back so your supplier and respiratory team share one complete equipment record.
Healthcare
ResMed
Brilo reads ResMed AirView usage and compliance data so the agent knows each patient's therapy hours before discussing resupply, fit, or pressure concerns.
Healthcare
DocuSign
Brilo captures verbal consent for equipment rental agreements, assignment-of-benefits forms, and records releases, then triggers the DocuSign envelopes for a patient signature.
Healthcare
Cedar
Brilo confirms CPAP equipment estimates, resupply copays, and patient balances through Cedar so patients understand their out-of-pocket cost before each order.
Healthcare
Brightree
Brilo reads Brightree orders and writes setup notes, resupply orders, and troubleshooting encounters back so your supplier and respiratory team share one complete equipment record.
Healthcare
ResMed
Brilo reads ResMed AirView usage and compliance data so the agent knows each patient's therapy hours before discussing resupply, fit, or pressure concerns.
Healthcare
DocuSign
Brilo captures verbal consent for equipment rental agreements, assignment-of-benefits forms, and records releases, then triggers the DocuSign envelopes for a patient signature.
Healthcare
Cedar
Brilo confirms CPAP equipment estimates, resupply copays, and patient balances through Cedar so patients understand their out-of-pocket cost before each order.
Healthcare
Brightree
Brilo reads Brightree orders and writes setup notes, resupply orders, and troubleshooting encounters back so your supplier and respiratory team share one complete equipment record.
Healthcare
ResMed
Brilo reads ResMed AirView usage and compliance data so the agent knows each patient's therapy hours before discussing resupply, fit, or pressure concerns.
Healthcare
DocuSign
Brilo captures verbal consent for equipment rental agreements, assignment-of-benefits forms, and records releases, then triggers the DocuSign envelopes for a patient signature.
Healthcare
Cedar
Brilo confirms CPAP equipment estimates, resupply copays, and patient balances through Cedar so patients understand their out-of-pocket cost before each order.
Healthcare
Brightree
Brilo reads Brightree orders and writes setup notes, resupply orders, and troubleshooting encounters back so your supplier and respiratory team share one complete equipment record.
Healthcare
ResMed
Brilo reads ResMed AirView usage and compliance data so the agent knows each patient's therapy hours before discussing resupply, fit, or pressure concerns.
Healthcare
DocuSign
Brilo captures verbal consent for equipment rental agreements, assignment-of-benefits forms, and records releases, then triggers the DocuSign envelopes for a patient signature.
Healthcare
Cedar
Brilo confirms CPAP equipment estimates, resupply copays, and patient balances through Cedar so patients understand their out-of-pocket cost before each order.
Healthcare
Brightree
Brilo reads Brightree orders and writes setup notes, resupply orders, and troubleshooting encounters back so your supplier and respiratory team share one complete equipment record.
Healthcare
ResMed
Brilo reads ResMed AirView usage and compliance data so the agent knows each patient's therapy hours before discussing resupply, fit, or pressure concerns.
Healthcare
DocuSign
Brilo captures verbal consent for equipment rental agreements, assignment-of-benefits forms, and records releases, then triggers the DocuSign envelopes for a patient signature.
Healthcare
Cedar
Brilo confirms CPAP equipment estimates, resupply copays, and patient balances through Cedar so patients understand their out-of-pocket cost before each order.
Healthcare
Brightree
Brilo reads Brightree orders and writes setup notes, resupply orders, and troubleshooting encounters back so your supplier and respiratory team share one complete equipment record.
Healthcare
ResMed
Brilo reads ResMed AirView usage and compliance data so the agent knows each patient's therapy hours before discussing resupply, fit, or pressure concerns.
Healthcare
DocuSign
Brilo captures verbal consent for equipment rental agreements, assignment-of-benefits forms, and records releases, then triggers the DocuSign envelopes for a patient signature.
Healthcare
Cedar
Brilo confirms CPAP equipment estimates, resupply copays, and patient balances through Cedar so patients understand their out-of-pocket cost before each order.
Healthcare
Brightree
Brilo reads Brightree orders and writes setup notes, resupply orders, and troubleshooting encounters back so your supplier and respiratory team share one complete equipment record.
Healthcare
ResMed
Brilo reads ResMed AirView usage and compliance data so the agent knows each patient's therapy hours before discussing resupply, fit, or pressure concerns.
Healthcare
DocuSign
Brilo captures verbal consent for equipment rental agreements, assignment-of-benefits forms, and records releases, then triggers the DocuSign envelopes for a patient signature.
Healthcare
Cedar
Brilo confirms CPAP equipment estimates, resupply copays, and patient balances through Cedar so patients understand their out-of-pocket cost before each order.
Healthcare
Brightree
Brilo reads Brightree orders and writes setup notes, resupply orders, and troubleshooting encounters back so your supplier and respiratory team share one complete equipment record.
Healthcare
ResMed
Brilo reads ResMed AirView usage and compliance data so the agent knows each patient's therapy hours before discussing resupply, fit, or pressure concerns.
Healthcare
DocuSign
Brilo captures verbal consent for equipment rental agreements, assignment-of-benefits forms, and records releases, then triggers the DocuSign envelopes for a patient signature.
Healthcare
Cedar
Brilo confirms CPAP equipment estimates, resupply copays, and patient balances through Cedar so patients understand their out-of-pocket cost before each order.
Healthcare
Brightree
Brilo reads Brightree orders and writes setup notes, resupply orders, and troubleshooting encounters back so your supplier and respiratory team share one complete equipment record.
Healthcare
ResMed
Brilo reads ResMed AirView usage and compliance data so the agent knows each patient's therapy hours before discussing resupply, fit, or pressure concerns.
Healthcare
DocuSign
Brilo captures verbal consent for equipment rental agreements, assignment-of-benefits forms, and records releases, then triggers the DocuSign envelopes for a patient signature.
Healthcare
Cedar
Brilo confirms CPAP equipment estimates, resupply copays, and patient balances through Cedar so patients understand their out-of-pocket cost before each order.
Healthcare
Brightree
Brilo reads Brightree orders and writes setup notes, resupply orders, and troubleshooting encounters back so your supplier and respiratory team share one complete equipment record.
Healthcare
ResMed
Brilo reads ResMed AirView usage and compliance data so the agent knows each patient's therapy hours before discussing resupply, fit, or pressure concerns.
Healthcare
DocuSign
Brilo captures verbal consent for equipment rental agreements, assignment-of-benefits forms, and records releases, then triggers the DocuSign envelopes for a patient signature.
Healthcare
Cedar
Brilo confirms CPAP equipment estimates, resupply copays, and patient balances through Cedar so patients understand their out-of-pocket cost before each order.
Brilo 2.0
CPAP Supply Call Support
Frequently Asked Questions
Frequently Asked Questions
Common questions on how Brilo's CPAP supplier calling agent covers new setups, resupply orders, and mask-fit troubleshooting.
Common questions on how Brilo's CPAP supplier calling agent covers new setups, resupply orders, and mask-fit troubleshooting.
How does the CPAP supplier calling agent handle new setups and resupply calls at once?
How does the CPAP supplier calling agent handle new setups and resupply calls at once?
Can the calling agent run resupply outreach on each patient's eligibility date?
Can the calling agent run resupply outreach on each patient's eligibility date?
How does Brilo protect CPAP usage data, prescriptions, and other sensitive patient records?
How does Brilo protect CPAP usage data, prescriptions, and other sensitive patient records?
What happens with after-hours calls about pressure problems or not being able to breathe on therapy?
What happens with after-hours calls about pressure problems or not being able to breathe on therapy?
Will Brilo lift our resupply capture and CPAP compliance rates?
Will Brilo lift our resupply capture and CPAP compliance rates?
Which DME platforms does Brilo connect with for CPAP suppliers?
Which DME platforms does Brilo connect with for CPAP suppliers?
Which calls can Brilo resolve without paging a respiratory therapist?
Which calls can Brilo resolve without paging a respiratory therapist?
When can our CPAP supply company expect Brilo live on the setup, resupply, and fit lines?
When can our CPAP supply company expect Brilo live on the setup, resupply, and fit lines?
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
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Schedule a quick call with our team to explore solutions for your needs.
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Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community