Brilo 2.0
Lab-Testing Phone Coverage
Pinpoint AI Phone Agent for Clinical Laboratories
Built for diagnostic labs, Brilo takes test orders from physicians, books patient draw appointments, answers prep and fasting questions, and fields result-status calls so your techs stay at the bench running specimens.
Major Problems & Solutions
Major Problems & Solutions
Major Problems & Solutions
Physician test orders, patient draw appointments, fasting and prep questions, and result-status calls keep ringing while your techs are at the bench running specimens and the front desk falls behind.
Physician test orders arrive by phone and must be captured without error.
Brilo AI captures the ordering physician, patient, and requested panels, confirms insurance and the specimen requirements, and logs the order so the lab can run it.
Major Problems & Solutions
Draw appointments carry fasting and prep steps your front desk repeats all day.
Brilo AI books patient draw appointments, confirms fasting and prep instructions, and tells each patient what to bring so specimens are collected right the first time.
Result-status calls come in from patients and physicians waiting on findings.
Brilo AI checks the result status, tells callers when findings are ready, and routes any critical value straight to the ordering physician or on-call pathologist.
Billing and insurance questions tie up the phones the whole afternoon.
Brilo AI answers billing, coverage, and order-status questions, checks the order and account status, and routes complex cases to the right coordinator.
Brilo 2.0
Voice AI Driven for Lab Testing
What the Clinical Laboratory AI Phone Agent Handles Across Order, Appointment, and Result Lines
What the Clinical Laboratory AI Phone Agent Handles Across Order, Appointment, and Result Lines
What the Clinical Laboratory AI Phone Agent Handles Across Order, Appointment, and Result Lines
What the Clinical Laboratory AI Phone Agent Handles Across Order, Appointment, and Result Lines
From a physician phoning in a panel to a patient draw appointment to a result-status call, Brilo's clinical lab phone agent takes orders, books draws, and reports status without dropping a call.
From a physician phoning in a panel to a patient draw appointment to a result-status call, Brilo's clinical lab phone agent takes orders, books draws, and reports status without dropping a call.
Test Order Calls
Brilo AI handles new clinical lab test orders on every physician office call. Charts open in real time.
Test Order Calls
Brilo AI handles new clinical lab test orders on every physician office call. Charts open in real time.
Lab Appointment Calls
Brilo AI books clinical lab testing appointments for patients on every call. Slots lock same week now.
Result Status Calls
Brilo AI fields clinical lab result status calls on every patient line today. Reports reach doctors fast.
Before Brilo, physician orders waited on hold and result-status calls pulled techs from the bench, while prep mistakes forced redraws. The phone agent now captures orders and reports status, and our order accuracy and turnaround improved sharply.
Director of Laboratory Operations
-
Meridian Clinical Laboratory
Before Brilo, physician orders waited on hold and result-status calls pulled techs from the bench, while prep mistakes forced redraws. The phone agent now captures orders and reports status, and our order accuracy and turnaround improved sharply.
Director of Laboratory Operations
-
Meridian Clinical Laboratory
Brilo 2.0
Streamline Clinical Laboratory Front Desk
Standing Brilo Up Across Lab Order, Appointment, and Result Lines
Standing Brilo Up Across Lab Order, Appointment, and Result Lines
Standing Brilo Up Across Lab Order, Appointment, and Result Lines
Standing Brilo Up Across Lab Order, Appointment, and Result Lines
Whether it is a physician phoning in a panel or a patient asking about fasting, the clinical lab phone agent answers in plain language and gets every critical value to a physician fast.
Whether it is a physician phoning in a panel or a patient asking about fasting, the clinical lab phone agent answers in plain language and gets every critical value to a physician fast.
1
Plug Brilo Into Your Lab Stack
2
Train on Lab Testing Pathways
3
Deploy on Clinical Laboratory Lines
4
Tune Performance Across Lab Mix
Brilo 2.0
Healthcare Integrations
Lab Platforms, Order Queues, and Result Portals Brilo Reads Live
Lab Platforms, Order Queues, and Result Portals Brilo Reads Live
Lab Platforms, Order Queues, and Result Portals Brilo Reads Live
Lab Platforms, Order Queues, and Result Portals Brilo Reads Live
Brilo plugs into Epic Beaker, Orchard, Sunquest, and other major lab platforms so the agent reads order queues, specimen requirements, and result status before it ever speaks with a caller.
Brilo plugs into Epic Beaker, Orchard, Sunquest, and other major lab platforms so the agent reads order queues, specimen requirements, and result status before it ever speaks with a caller.
Healthcare
Epic
Brilo reads Epic Beaker orders and writes test intakes, appointment bookings, and result-status notes back so your lab and ordering physicians share one record.
Healthcare
Athenahealth
Brilo writes clinical lab orders, draw appointments, and result-delivery notes into Athenahealth so the care team works from one shared record.
Healthcare
DocuSign
Brilo captures verbal consent for testing authorizations and records releases, then triggers the DocuSign envelopes for a patient signature.
Healthcare
Cedar
Brilo confirms lab test pricing, copays, and patient balances through Cedar so patients understand their out-of-pocket cost before the draw.
Healthcare
Epic
Brilo reads Epic Beaker orders and writes test intakes, appointment bookings, and result-status notes back so your lab and ordering physicians share one record.
Healthcare
Athenahealth
Brilo writes clinical lab orders, draw appointments, and result-delivery notes into Athenahealth so the care team works from one shared record.
Healthcare
DocuSign
Brilo captures verbal consent for testing authorizations and records releases, then triggers the DocuSign envelopes for a patient signature.
Healthcare
Cedar
Brilo confirms lab test pricing, copays, and patient balances through Cedar so patients understand their out-of-pocket cost before the draw.
Healthcare
Epic
Brilo reads Epic Beaker orders and writes test intakes, appointment bookings, and result-status notes back so your lab and ordering physicians share one record.
Healthcare
Athenahealth
Brilo writes clinical lab orders, draw appointments, and result-delivery notes into Athenahealth so the care team works from one shared record.
Healthcare
DocuSign
Brilo captures verbal consent for testing authorizations and records releases, then triggers the DocuSign envelopes for a patient signature.
Healthcare
Cedar
Brilo confirms lab test pricing, copays, and patient balances through Cedar so patients understand their out-of-pocket cost before the draw.
Healthcare
Epic
Brilo reads Epic Beaker orders and writes test intakes, appointment bookings, and result-status notes back so your lab and ordering physicians share one record.
Healthcare
Athenahealth
Brilo writes clinical lab orders, draw appointments, and result-delivery notes into Athenahealth so the care team works from one shared record.
Healthcare
DocuSign
Brilo captures verbal consent for testing authorizations and records releases, then triggers the DocuSign envelopes for a patient signature.
Healthcare
Cedar
Brilo confirms lab test pricing, copays, and patient balances through Cedar so patients understand their out-of-pocket cost before the draw.
Healthcare
Epic
Brilo reads Epic Beaker orders and writes test intakes, appointment bookings, and result-status notes back so your lab and ordering physicians share one record.
Healthcare
Athenahealth
Brilo writes clinical lab orders, draw appointments, and result-delivery notes into Athenahealth so the care team works from one shared record.
Healthcare
DocuSign
Brilo captures verbal consent for testing authorizations and records releases, then triggers the DocuSign envelopes for a patient signature.
Healthcare
Cedar
Brilo confirms lab test pricing, copays, and patient balances through Cedar so patients understand their out-of-pocket cost before the draw.
Healthcare
Epic
Brilo reads Epic Beaker orders and writes test intakes, appointment bookings, and result-status notes back so your lab and ordering physicians share one record.
Healthcare
Athenahealth
Brilo writes clinical lab orders, draw appointments, and result-delivery notes into Athenahealth so the care team works from one shared record.
Healthcare
DocuSign
Brilo captures verbal consent for testing authorizations and records releases, then triggers the DocuSign envelopes for a patient signature.
Healthcare
Cedar
Brilo confirms lab test pricing, copays, and patient balances through Cedar so patients understand their out-of-pocket cost before the draw.
Healthcare
Epic
Brilo reads Epic Beaker orders and writes test intakes, appointment bookings, and result-status notes back so your lab and ordering physicians share one record.
Healthcare
Athenahealth
Brilo writes clinical lab orders, draw appointments, and result-delivery notes into Athenahealth so the care team works from one shared record.
Healthcare
DocuSign
Brilo captures verbal consent for testing authorizations and records releases, then triggers the DocuSign envelopes for a patient signature.
Healthcare
Cedar
Brilo confirms lab test pricing, copays, and patient balances through Cedar so patients understand their out-of-pocket cost before the draw.
Healthcare
Epic
Brilo reads Epic Beaker orders and writes test intakes, appointment bookings, and result-status notes back so your lab and ordering physicians share one record.
Healthcare
Athenahealth
Brilo writes clinical lab orders, draw appointments, and result-delivery notes into Athenahealth so the care team works from one shared record.
Healthcare
DocuSign
Brilo captures verbal consent for testing authorizations and records releases, then triggers the DocuSign envelopes for a patient signature.
Healthcare
Cedar
Brilo confirms lab test pricing, copays, and patient balances through Cedar so patients understand their out-of-pocket cost before the draw.
Healthcare
Epic
Brilo reads Epic Beaker orders and writes test intakes, appointment bookings, and result-status notes back so your lab and ordering physicians share one record.
Healthcare
Athenahealth
Brilo writes clinical lab orders, draw appointments, and result-delivery notes into Athenahealth so the care team works from one shared record.
Healthcare
DocuSign
Brilo captures verbal consent for testing authorizations and records releases, then triggers the DocuSign envelopes for a patient signature.
Healthcare
Cedar
Brilo confirms lab test pricing, copays, and patient balances through Cedar so patients understand their out-of-pocket cost before the draw.
Healthcare
Epic
Brilo reads Epic Beaker orders and writes test intakes, appointment bookings, and result-status notes back so your lab and ordering physicians share one record.
Healthcare
Athenahealth
Brilo writes clinical lab orders, draw appointments, and result-delivery notes into Athenahealth so the care team works from one shared record.
Healthcare
DocuSign
Brilo captures verbal consent for testing authorizations and records releases, then triggers the DocuSign envelopes for a patient signature.
Healthcare
Cedar
Brilo confirms lab test pricing, copays, and patient balances through Cedar so patients understand their out-of-pocket cost before the draw.
Healthcare
Epic
Brilo reads Epic Beaker orders and writes test intakes, appointment bookings, and result-status notes back so your lab and ordering physicians share one record.
Healthcare
Athenahealth
Brilo writes clinical lab orders, draw appointments, and result-delivery notes into Athenahealth so the care team works from one shared record.
Healthcare
DocuSign
Brilo captures verbal consent for testing authorizations and records releases, then triggers the DocuSign envelopes for a patient signature.
Healthcare
Cedar
Brilo confirms lab test pricing, copays, and patient balances through Cedar so patients understand their out-of-pocket cost before the draw.
Healthcare
Epic
Brilo reads Epic Beaker orders and writes test intakes, appointment bookings, and result-status notes back so your lab and ordering physicians share one record.
Healthcare
Athenahealth
Brilo writes clinical lab orders, draw appointments, and result-delivery notes into Athenahealth so the care team works from one shared record.
Healthcare
DocuSign
Brilo captures verbal consent for testing authorizations and records releases, then triggers the DocuSign envelopes for a patient signature.
Healthcare
Cedar
Brilo confirms lab test pricing, copays, and patient balances through Cedar so patients understand their out-of-pocket cost before the draw.
Brilo 2.0
Clinical Laboratory Call Support
Frequently Asked Questions
Frequently Asked Questions
Common questions on how Brilo's clinical lab phone agent covers test orders, draw appointments, and result-status calls.
Common questions on how Brilo's clinical lab phone agent covers test orders, draw appointments, and result-status calls.
How does the clinical lab phone agent handle physician orders and result-status calls at once?
How does the clinical lab phone agent handle physician orders and result-status calls at once?
Can the phone agent make sure draw prep is right so specimens are not wasted?
Can the phone agent make sure draw prep is right so specimens are not wasted?
How does Brilo protect test orders, results, and other sensitive patient data?
How does Brilo protect test orders, results, and other sensitive patient data?
What happens with after-hours calls or a critical lab value that needs a physician now?
What happens with after-hours calls or a critical lab value that needs a physician now?
Will Brilo improve our order accuracy and turnaround?
Will Brilo improve our order accuracy and turnaround?
Which platforms does Brilo connect with for clinical laboratories?
Which platforms does Brilo connect with for clinical laboratories?
Which calls can Brilo resolve without paging a tech or pathologist?
Which calls can Brilo resolve without paging a tech or pathologist?
When can our laboratory expect Brilo live on the order, appointment, and result lines?
When can our laboratory expect Brilo live on the order, appointment, and result lines?
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community