Brilo 2.0
Auto Policy Phone Coverage
Plainspoken AI Answering Service for Auto Insurance Brokers
An AI answering service trained on auto insurance brokers that captures new policy quote calls, logs first notice of loss claims, and confirms renewal terms so agents stay on the underwriting queue.
Major Problems & Solutions
Major Problems & Solutions
Major Problems & Solutions
Coverage tuned to the daily mix of new policy quote shoppers, fender-bender FNOL intakes, renewal review questions, and endorsement requests that producers cannot leave the underwriting queue to handle.
New quote calls from shoppers comparing carriers on coverage and price come in every hour during peak shopping months.
Brilo AI captures the driver and vehicle details, confirms TCPA written consent before any callback, runs the quote across your appointed carriers in EZLynx, and books the agent for the bind appointment.
Major Problems & Solutions
First notice of loss calls from policyholders after a fender bender, hail event, or theft can't wait for an agent on the next line.
Brilo AI walks the policyholder through the FNOL script, captures incident date, location, and damage details, opens the claim in Applied Epic, and pages the assigned adjuster with the full intake summary.
Renewal review calls from policyholders facing rate increases or coverage changes stack up sixty days out from each effective date.
Brilo AI pulls the renewal quote, explains coverage changes line by line, captures any endorsement requests, books the agent for a remarket appointment if the rate jumped, and texts the renewal documents.
Endorsement, ID card, and certificate of insurance calls tie up agents who should be writing new business.
Brilo AI processes vehicle add and remove endorsements, generates ID cards on demand, issues certificates of insurance to lienholders and lessors, and routes complex endorsement questions to the agent.
Brilo 2.0
Voice AI Driven for Auto Policy Service
What the Auto Insurance Broker Answering Service Handles Across Quote, Claim, and Renewal Lines
What the Auto Insurance Broker Answering Service Handles Across Quote, Claim, and Renewal Lines
What the Auto Insurance Broker Answering Service Handles Across Quote, Claim, and Renewal Lines
What the Auto Insurance Broker Answering Service Handles Across Quote, Claim, and Renewal Lines
Across new quote calls, first notice of loss intake, renewal reviews, and endorsement requests, Brilo's auto insurance broker answering service holds the line with TCPA-compliant composure.
Across new quote calls, first notice of loss intake, renewal reviews, and endorsement requests, Brilo's auto insurance broker answering service holds the line with TCPA-compliant composure.
New Quote Calls
Brilo AI captures auto policy quote calls on every prospect inquiry today. Bind rates rise this week now.
New Quote Calls
Brilo AI captures auto policy quote calls on every prospect inquiry today. Bind rates rise this week now.
First Notice Loss
Brilo AI logs auto policy FNOL claims for each claimant phone call today. Adjusters get briefed faster.
Renewal Reminder Calls
Brilo AI confirms auto policy renewal terms on each policyholder review today. Lapse rates fall fast now.
Before Brilo, our producers spent the first hour of every morning catching up on overnight quote and claim voicemails. The agent now handles about three out of every four inbound calls, and our bind rate climbed by roughly twenty percent in a single quarter.
VP of Operations
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Beacon Bridge Auto Insurance Brokerage
Before Brilo, our producers spent the first hour of every morning catching up on overnight quote and claim voicemails. The agent now handles about three out of every four inbound calls, and our bind rate climbed by roughly twenty percent in a single quarter.
VP of Operations
-
Beacon Bridge Auto Insurance Brokerage
Brilo 2.0
Automate Auto Insurance Broker Front Desk
Standing Brilo Online Across Auto Insurance Broker Quote, Claim, and Renewal Lines
Standing Brilo Online Across Auto Insurance Broker Quote, Claim, and Renewal Lines
Standing Brilo Online Across Auto Insurance Broker Quote, Claim, and Renewal Lines
Standing Brilo Online Across Auto Insurance Broker Quote, Claim, and Renewal Lines
A weekday morning quote shopper or a 9 PM fender-bender FNOL caller both reach the same calm, TCPA-compliant auto insurance broker answering service your producers rely on.
A weekday morning quote shopper or a 9 PM fender-bender FNOL caller both reach the same calm, TCPA-compliant auto insurance broker answering service your producers rely on.
1
Plug Brilo Into Broker Stack
2
Train On Auto Policy Pathways
3
Deploy On Broker Lines
4
Tune Performance Across Policy Mix
Brilo 2.0
Insurance Integrations
Agency Management, Carrier Portals, and Claims Tools Brilo Reads Live for Auto Insurance Brokers
Agency Management, Carrier Portals, and Claims Tools Brilo Reads Live for Auto Insurance Brokers
Agency Management, Carrier Portals, and Claims Tools Brilo Reads Live for Auto Insurance Brokers
Agency Management, Carrier Portals, and Claims Tools Brilo Reads Live for Auto Insurance Brokers
Brilo plugs into EZLynx, Applied Epic, DocuSign, Salesforce, and most auto insurance broker platforms so the answering service reads policy records, claim files, carrier appointments, and renewal queues live.
Brilo plugs into EZLynx, Applied Epic, DocuSign, Salesforce, and most auto insurance broker platforms so the answering service reads policy records, claim files, carrier appointments, and renewal queues live.
Insurance
EZLynx
Brilo writes auto insurance broker quote intakes and renewal notes directly into EZLynx so producers see every call captured against the right policy and household.
Insurance
Applied Epic
Brilo opens FNOL claim files and posts endorsement requests into Applied Epic so brokers running enterprise agency management see every claim and policy change captured from each call.
Insurance
DocuSign
Brilo captures verbal authorization for auto policy applications, endorsement riders, and renewal acceptances, then triggers DocuSign envelopes policyholders sign on the spot before the bind goes through.
Insurance
Salesforce
Brilo logs auto insurance broker call dispositions, quote pipeline activity, and renewal touchpoints into Salesforce so producers see every prospect and policyholder interaction captured against the right opportunity.
Insurance
EZLynx
Brilo writes auto insurance broker quote intakes and renewal notes directly into EZLynx so producers see every call captured against the right policy and household.
Insurance
Applied Epic
Brilo opens FNOL claim files and posts endorsement requests into Applied Epic so brokers running enterprise agency management see every claim and policy change captured from each call.
Insurance
DocuSign
Brilo captures verbal authorization for auto policy applications, endorsement riders, and renewal acceptances, then triggers DocuSign envelopes policyholders sign on the spot before the bind goes through.
Insurance
Salesforce
Brilo logs auto insurance broker call dispositions, quote pipeline activity, and renewal touchpoints into Salesforce so producers see every prospect and policyholder interaction captured against the right opportunity.
Insurance
EZLynx
Brilo writes auto insurance broker quote intakes and renewal notes directly into EZLynx so producers see every call captured against the right policy and household.
Insurance
Applied Epic
Brilo opens FNOL claim files and posts endorsement requests into Applied Epic so brokers running enterprise agency management see every claim and policy change captured from each call.
Insurance
DocuSign
Brilo captures verbal authorization for auto policy applications, endorsement riders, and renewal acceptances, then triggers DocuSign envelopes policyholders sign on the spot before the bind goes through.
Insurance
Salesforce
Brilo logs auto insurance broker call dispositions, quote pipeline activity, and renewal touchpoints into Salesforce so producers see every prospect and policyholder interaction captured against the right opportunity.
Insurance
EZLynx
Brilo writes auto insurance broker quote intakes and renewal notes directly into EZLynx so producers see every call captured against the right policy and household.
Insurance
Applied Epic
Brilo opens FNOL claim files and posts endorsement requests into Applied Epic so brokers running enterprise agency management see every claim and policy change captured from each call.
Insurance
DocuSign
Brilo captures verbal authorization for auto policy applications, endorsement riders, and renewal acceptances, then triggers DocuSign envelopes policyholders sign on the spot before the bind goes through.
Insurance
Salesforce
Brilo logs auto insurance broker call dispositions, quote pipeline activity, and renewal touchpoints into Salesforce so producers see every prospect and policyholder interaction captured against the right opportunity.
Insurance
EZLynx
Brilo writes auto insurance broker quote intakes and renewal notes directly into EZLynx so producers see every call captured against the right policy and household.
Insurance
Applied Epic
Brilo opens FNOL claim files and posts endorsement requests into Applied Epic so brokers running enterprise agency management see every claim and policy change captured from each call.
Insurance
DocuSign
Brilo captures verbal authorization for auto policy applications, endorsement riders, and renewal acceptances, then triggers DocuSign envelopes policyholders sign on the spot before the bind goes through.
Insurance
Salesforce
Brilo logs auto insurance broker call dispositions, quote pipeline activity, and renewal touchpoints into Salesforce so producers see every prospect and policyholder interaction captured against the right opportunity.
Insurance
EZLynx
Brilo writes auto insurance broker quote intakes and renewal notes directly into EZLynx so producers see every call captured against the right policy and household.
Insurance
Applied Epic
Brilo opens FNOL claim files and posts endorsement requests into Applied Epic so brokers running enterprise agency management see every claim and policy change captured from each call.
Insurance
DocuSign
Brilo captures verbal authorization for auto policy applications, endorsement riders, and renewal acceptances, then triggers DocuSign envelopes policyholders sign on the spot before the bind goes through.
Insurance
Salesforce
Brilo logs auto insurance broker call dispositions, quote pipeline activity, and renewal touchpoints into Salesforce so producers see every prospect and policyholder interaction captured against the right opportunity.
Insurance
EZLynx
Brilo writes auto insurance broker quote intakes and renewal notes directly into EZLynx so producers see every call captured against the right policy and household.
Insurance
Applied Epic
Brilo opens FNOL claim files and posts endorsement requests into Applied Epic so brokers running enterprise agency management see every claim and policy change captured from each call.
Insurance
DocuSign
Brilo captures verbal authorization for auto policy applications, endorsement riders, and renewal acceptances, then triggers DocuSign envelopes policyholders sign on the spot before the bind goes through.
Insurance
Salesforce
Brilo logs auto insurance broker call dispositions, quote pipeline activity, and renewal touchpoints into Salesforce so producers see every prospect and policyholder interaction captured against the right opportunity.
Insurance
EZLynx
Brilo writes auto insurance broker quote intakes and renewal notes directly into EZLynx so producers see every call captured against the right policy and household.
Insurance
Applied Epic
Brilo opens FNOL claim files and posts endorsement requests into Applied Epic so brokers running enterprise agency management see every claim and policy change captured from each call.
Insurance
DocuSign
Brilo captures verbal authorization for auto policy applications, endorsement riders, and renewal acceptances, then triggers DocuSign envelopes policyholders sign on the spot before the bind goes through.
Insurance
Salesforce
Brilo logs auto insurance broker call dispositions, quote pipeline activity, and renewal touchpoints into Salesforce so producers see every prospect and policyholder interaction captured against the right opportunity.
Insurance
EZLynx
Brilo writes auto insurance broker quote intakes and renewal notes directly into EZLynx so producers see every call captured against the right policy and household.
Insurance
Applied Epic
Brilo opens FNOL claim files and posts endorsement requests into Applied Epic so brokers running enterprise agency management see every claim and policy change captured from each call.
Insurance
DocuSign
Brilo captures verbal authorization for auto policy applications, endorsement riders, and renewal acceptances, then triggers DocuSign envelopes policyholders sign on the spot before the bind goes through.
Insurance
Salesforce
Brilo logs auto insurance broker call dispositions, quote pipeline activity, and renewal touchpoints into Salesforce so producers see every prospect and policyholder interaction captured against the right opportunity.
Insurance
EZLynx
Brilo writes auto insurance broker quote intakes and renewal notes directly into EZLynx so producers see every call captured against the right policy and household.
Insurance
Applied Epic
Brilo opens FNOL claim files and posts endorsement requests into Applied Epic so brokers running enterprise agency management see every claim and policy change captured from each call.
Insurance
DocuSign
Brilo captures verbal authorization for auto policy applications, endorsement riders, and renewal acceptances, then triggers DocuSign envelopes policyholders sign on the spot before the bind goes through.
Insurance
Salesforce
Brilo logs auto insurance broker call dispositions, quote pipeline activity, and renewal touchpoints into Salesforce so producers see every prospect and policyholder interaction captured against the right opportunity.
Insurance
EZLynx
Brilo writes auto insurance broker quote intakes and renewal notes directly into EZLynx so producers see every call captured against the right policy and household.
Insurance
Applied Epic
Brilo opens FNOL claim files and posts endorsement requests into Applied Epic so brokers running enterprise agency management see every claim and policy change captured from each call.
Insurance
DocuSign
Brilo captures verbal authorization for auto policy applications, endorsement riders, and renewal acceptances, then triggers DocuSign envelopes policyholders sign on the spot before the bind goes through.
Insurance
Salesforce
Brilo logs auto insurance broker call dispositions, quote pipeline activity, and renewal touchpoints into Salesforce so producers see every prospect and policyholder interaction captured against the right opportunity.
Insurance
EZLynx
Brilo writes auto insurance broker quote intakes and renewal notes directly into EZLynx so producers see every call captured against the right policy and household.
Insurance
Applied Epic
Brilo opens FNOL claim files and posts endorsement requests into Applied Epic so brokers running enterprise agency management see every claim and policy change captured from each call.
Insurance
DocuSign
Brilo captures verbal authorization for auto policy applications, endorsement riders, and renewal acceptances, then triggers DocuSign envelopes policyholders sign on the spot before the bind goes through.
Insurance
Salesforce
Brilo logs auto insurance broker call dispositions, quote pipeline activity, and renewal touchpoints into Salesforce so producers see every prospect and policyholder interaction captured against the right opportunity.
Brilo 2.0
Auto Insurance Brokers Call Support
Frequently Asked Questions
Frequently Asked Questions
Common questions agency owners and policyholders ask about the answering service's role on quote intake, FNOL claim opening, and renewal review calls.
Common questions agency owners and policyholders ask about the answering service's role on quote intake, FNOL claim opening, and renewal review calls.
How does the auto insurance broker answering service juggle new quote calls and first notice of loss intake at the same time?
How does the auto insurance broker answering service juggle new quote calls and first notice of loss intake at the same time?
Can Brilo keep our renewal retention tight across rate-increase cycles?
Can Brilo keep our renewal retention tight across rate-increase cycles?
How does Brilo protect auto insurance broker policyholder records, driver license details, and claim files?
How does Brilo protect auto insurance broker policyholder records, driver license details, and claim files?
What happens with after-hours calls about total losses, injury claims, or other high-severity FNOL events?
What happens with after-hours calls about total losses, injury claims, or other high-severity FNOL events?
Will Brilo lift quote-to-bind ratio and renewal retention for our auto insurance brokerage?
Will Brilo lift quote-to-bind ratio and renewal retention for our auto insurance brokerage?
Which platforms does Brilo plug into for auto insurance brokers on the agency management and carrier side?
Which platforms does Brilo plug into for auto insurance brokers on the agency management and carrier side?
Which prospect and policyholder questions can Brilo handle without paging the producer?
Which prospect and policyholder questions can Brilo handle without paging the producer?
When can our auto insurance brokerage expect Brilo to be live on the quote and claim lines?
When can our auto insurance brokerage expect Brilo to be live on the quote and claim lines?
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
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Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community