Brilo 2.0
Hearing-Aid Phone Coverage
Crisp Voice AI for Audiology and Hearing Aid Centers
Brilo's voice AI for audiology and hearing aid centers books hearing test visits, keeps hearing aid fitting and follow-up cadences tight, triages tinnitus and device issue calls, and fields warranty and battery questions so audiologists stay in the sound booth.
Major Problems & Solutions
Major Problems & Solutions
Major Problems & Solutions
Voice AI built for the steady stream of hearing test intake, aid fitting follow-up, tinnitus triage, and warranty calls audiology centers cannot leave the sound booth to answer.
New hearing test intake calls stack up alongside spouse-driven inquiries about gradual hearing loss.
Brilo AI captures the symptom history, screens for sudden hearing loss red flags, books the comprehensive audiogram visit, and texts a pre-visit prep packet to the patient straight from your playbook.
Major Problems & Solutions
Hearing aid fitting and follow-up visits drift the moment a patient reschedules a programming session.
Brilo AI tracks every patient's fitting and programming cycle, books real-ear measurement visits, confirms warranty windows, and texts reminders that keep the 30 and 90-day adjustment cadence intact.
Tinnitus and device issue calls tie up the audiology line with feedback, battery, and ringing complaints.
Brilo AI screens tinnitus and device issue calls against your scripted triage rules, walks callers through battery and dome troubleshooting, books the same-day or next-day visit, and pages the on-call audiologist for sudden hearing loss red flags.
Warranty, battery, and supply calls swallow front-desk hours every week.
Brilo AI quotes warranty coverage windows, ships batteries and dome supplies, walks callers through receiver replacement steps, and routes complex device repair cases to the manufacturer's loaner queue.
Brilo 2.0
Voice AI Driven for Hearing Care
What the Audiology Voice AI Handles Across Hearing Test, Aid Fitting, and Tinnitus Lines
What the Audiology Voice AI Handles Across Hearing Test, Aid Fitting, and Tinnitus Lines
What the Audiology Voice AI Handles Across Hearing Test, Aid Fitting, and Tinnitus Lines
What the Audiology Voice AI Handles Across Hearing Test, Aid Fitting, and Tinnitus Lines
Across hearing test intakes, aid fitting visits, tinnitus triage, and warranty calls, Brilo's audiology voice AI holds the line under hipaa compliant answering service guardrails.
Across hearing test intakes, aid fitting visits, tinnitus triage, and warranty calls, Brilo's audiology voice AI holds the line under hipaa compliant answering service guardrails.
Hearing Test Calls
Brilo AI books audiology hearing test visits on every new patient call today. Slots open same week fast.
Hearing Test Calls
Brilo AI books audiology hearing test visits on every new patient call today. Slots open same week fast.
Aid Fitting Calls
Brilo AI keeps audiology hearing aid fittings booked on every patient call. Devices fit on cadence today.
Tinnitus Triage Calls
Brilo AI screens audiology tinnitus calls on every after-hours patient call. Callbacks queue in same hour.
Before Brilo, our audiologists kept stepping out of the sound booth to triage battery and feedback calls while new hearing test referrals waited two weeks. The agent now resolves around four of every five of those touches on its own, and our hearing-test lead time fell from fourteen days down to five.
Director of Hearing Care Programs
-
Clearview Audiology and Hearing Aid Center
Before Brilo, our audiologists kept stepping out of the sound booth to triage battery and feedback calls while new hearing test referrals waited two weeks. The agent now resolves around four of every five of those touches on its own, and our hearing-test lead time fell from fourteen days down to five.
Director of Hearing Care Programs
-
Clearview Audiology and Hearing Aid Center
Brilo 2.0
Modernize Audiology Front Desk
Bringing Brilo Online Across Audiology Hearing Test and Aid Lines
Bringing Brilo Online Across Audiology Hearing Test and Aid Lines
Bringing Brilo Online Across Audiology Hearing Test and Aid Lines
Bringing Brilo Online Across Audiology Hearing Test and Aid Lines
Whether it's a Monday morning battery supply call or a Friday afternoon programming complaint, the audiology voice AI holds the line with answering service composure.
Whether it's a Monday morning battery supply call or a Friday afternoon programming complaint, the audiology voice AI holds the line with answering service composure.
1
Plug Brilo Into Audiology Stack
2
Train on Hearing Care Pathways
3
Deploy on Hearing Lines
4
Tune Performance Across Hearing Mix
Brilo 2.0
Healthcare Integrations
Audiology EMRs, Hearing Aid Software, and Programming Tools Brilo Reads Live
Audiology EMRs, Hearing Aid Software, and Programming Tools Brilo Reads Live
Audiology EMRs, Hearing Aid Software, and Programming Tools Brilo Reads Live
Audiology EMRs, Hearing Aid Software, and Programming Tools Brilo Reads Live
Brilo plugs into Blueprint OMS, Sycle, Athenahealth, eClinicalWorks, and most audiology platforms so the receptionist reads audiogram histories, fitting cycles, warranty windows, and triage protocols mid-call.
Brilo plugs into Blueprint OMS, Sycle, Athenahealth, eClinicalWorks, and most audiology platforms so the receptionist reads audiogram histories, fitting cycles, warranty windows, and triage protocols mid-call.
Healthcare
Athenahealth
Brilo writes audiology hearing test intakes, aid fitting notes, and tinnitus triage encounters directly into Athenahealth for clinics on a general-purpose EHR.
Healthcare
Phreesia
Brilo confirms audiology intake forms, hearing handicap questionnaires, and aid satisfaction surveys through Phreesia so patients arrive ready and the front desk skips the clipboard chase.
Healthcare
DocuSign
Brilo captures verbal authorization for hearing aid purchase agreements, warranty enrollments, and trial period releases, then triggers DocuSign envelopes patients sign on the spot.
Healthcare
Cedar
Brilo confirms audiology test copays, hearing aid out-of-pocket estimates, and accessory balances through Cedar so patients know their cost before the fitting day.
Healthcare
Athenahealth
Brilo writes audiology hearing test intakes, aid fitting notes, and tinnitus triage encounters directly into Athenahealth for clinics on a general-purpose EHR.
Healthcare
Phreesia
Brilo confirms audiology intake forms, hearing handicap questionnaires, and aid satisfaction surveys through Phreesia so patients arrive ready and the front desk skips the clipboard chase.
Healthcare
DocuSign
Brilo captures verbal authorization for hearing aid purchase agreements, warranty enrollments, and trial period releases, then triggers DocuSign envelopes patients sign on the spot.
Healthcare
Cedar
Brilo confirms audiology test copays, hearing aid out-of-pocket estimates, and accessory balances through Cedar so patients know their cost before the fitting day.
Healthcare
Athenahealth
Brilo writes audiology hearing test intakes, aid fitting notes, and tinnitus triage encounters directly into Athenahealth for clinics on a general-purpose EHR.
Healthcare
Phreesia
Brilo confirms audiology intake forms, hearing handicap questionnaires, and aid satisfaction surveys through Phreesia so patients arrive ready and the front desk skips the clipboard chase.
Healthcare
DocuSign
Brilo captures verbal authorization for hearing aid purchase agreements, warranty enrollments, and trial period releases, then triggers DocuSign envelopes patients sign on the spot.
Healthcare
Cedar
Brilo confirms audiology test copays, hearing aid out-of-pocket estimates, and accessory balances through Cedar so patients know their cost before the fitting day.
Healthcare
Athenahealth
Brilo writes audiology hearing test intakes, aid fitting notes, and tinnitus triage encounters directly into Athenahealth for clinics on a general-purpose EHR.
Healthcare
Phreesia
Brilo confirms audiology intake forms, hearing handicap questionnaires, and aid satisfaction surveys through Phreesia so patients arrive ready and the front desk skips the clipboard chase.
Healthcare
DocuSign
Brilo captures verbal authorization for hearing aid purchase agreements, warranty enrollments, and trial period releases, then triggers DocuSign envelopes patients sign on the spot.
Healthcare
Cedar
Brilo confirms audiology test copays, hearing aid out-of-pocket estimates, and accessory balances through Cedar so patients know their cost before the fitting day.
Healthcare
Athenahealth
Brilo writes audiology hearing test intakes, aid fitting notes, and tinnitus triage encounters directly into Athenahealth for clinics on a general-purpose EHR.
Healthcare
Phreesia
Brilo confirms audiology intake forms, hearing handicap questionnaires, and aid satisfaction surveys through Phreesia so patients arrive ready and the front desk skips the clipboard chase.
Healthcare
DocuSign
Brilo captures verbal authorization for hearing aid purchase agreements, warranty enrollments, and trial period releases, then triggers DocuSign envelopes patients sign on the spot.
Healthcare
Cedar
Brilo confirms audiology test copays, hearing aid out-of-pocket estimates, and accessory balances through Cedar so patients know their cost before the fitting day.
Healthcare
Athenahealth
Brilo writes audiology hearing test intakes, aid fitting notes, and tinnitus triage encounters directly into Athenahealth for clinics on a general-purpose EHR.
Healthcare
Phreesia
Brilo confirms audiology intake forms, hearing handicap questionnaires, and aid satisfaction surveys through Phreesia so patients arrive ready and the front desk skips the clipboard chase.
Healthcare
DocuSign
Brilo captures verbal authorization for hearing aid purchase agreements, warranty enrollments, and trial period releases, then triggers DocuSign envelopes patients sign on the spot.
Healthcare
Cedar
Brilo confirms audiology test copays, hearing aid out-of-pocket estimates, and accessory balances through Cedar so patients know their cost before the fitting day.
Healthcare
Athenahealth
Brilo writes audiology hearing test intakes, aid fitting notes, and tinnitus triage encounters directly into Athenahealth for clinics on a general-purpose EHR.
Healthcare
Phreesia
Brilo confirms audiology intake forms, hearing handicap questionnaires, and aid satisfaction surveys through Phreesia so patients arrive ready and the front desk skips the clipboard chase.
Healthcare
DocuSign
Brilo captures verbal authorization for hearing aid purchase agreements, warranty enrollments, and trial period releases, then triggers DocuSign envelopes patients sign on the spot.
Healthcare
Cedar
Brilo confirms audiology test copays, hearing aid out-of-pocket estimates, and accessory balances through Cedar so patients know their cost before the fitting day.
Healthcare
Athenahealth
Brilo writes audiology hearing test intakes, aid fitting notes, and tinnitus triage encounters directly into Athenahealth for clinics on a general-purpose EHR.
Healthcare
Phreesia
Brilo confirms audiology intake forms, hearing handicap questionnaires, and aid satisfaction surveys through Phreesia so patients arrive ready and the front desk skips the clipboard chase.
Healthcare
DocuSign
Brilo captures verbal authorization for hearing aid purchase agreements, warranty enrollments, and trial period releases, then triggers DocuSign envelopes patients sign on the spot.
Healthcare
Cedar
Brilo confirms audiology test copays, hearing aid out-of-pocket estimates, and accessory balances through Cedar so patients know their cost before the fitting day.
Healthcare
Athenahealth
Brilo writes audiology hearing test intakes, aid fitting notes, and tinnitus triage encounters directly into Athenahealth for clinics on a general-purpose EHR.
Healthcare
Phreesia
Brilo confirms audiology intake forms, hearing handicap questionnaires, and aid satisfaction surveys through Phreesia so patients arrive ready and the front desk skips the clipboard chase.
Healthcare
DocuSign
Brilo captures verbal authorization for hearing aid purchase agreements, warranty enrollments, and trial period releases, then triggers DocuSign envelopes patients sign on the spot.
Healthcare
Cedar
Brilo confirms audiology test copays, hearing aid out-of-pocket estimates, and accessory balances through Cedar so patients know their cost before the fitting day.
Healthcare
Athenahealth
Brilo writes audiology hearing test intakes, aid fitting notes, and tinnitus triage encounters directly into Athenahealth for clinics on a general-purpose EHR.
Healthcare
Phreesia
Brilo confirms audiology intake forms, hearing handicap questionnaires, and aid satisfaction surveys through Phreesia so patients arrive ready and the front desk skips the clipboard chase.
Healthcare
DocuSign
Brilo captures verbal authorization for hearing aid purchase agreements, warranty enrollments, and trial period releases, then triggers DocuSign envelopes patients sign on the spot.
Healthcare
Cedar
Brilo confirms audiology test copays, hearing aid out-of-pocket estimates, and accessory balances through Cedar so patients know their cost before the fitting day.
Healthcare
Athenahealth
Brilo writes audiology hearing test intakes, aid fitting notes, and tinnitus triage encounters directly into Athenahealth for clinics on a general-purpose EHR.
Healthcare
Phreesia
Brilo confirms audiology intake forms, hearing handicap questionnaires, and aid satisfaction surveys through Phreesia so patients arrive ready and the front desk skips the clipboard chase.
Healthcare
DocuSign
Brilo captures verbal authorization for hearing aid purchase agreements, warranty enrollments, and trial period releases, then triggers DocuSign envelopes patients sign on the spot.
Healthcare
Cedar
Brilo confirms audiology test copays, hearing aid out-of-pocket estimates, and accessory balances through Cedar so patients know their cost before the fitting day.
Healthcare
Athenahealth
Brilo writes audiology hearing test intakes, aid fitting notes, and tinnitus triage encounters directly into Athenahealth for clinics on a general-purpose EHR.
Healthcare
Phreesia
Brilo confirms audiology intake forms, hearing handicap questionnaires, and aid satisfaction surveys through Phreesia so patients arrive ready and the front desk skips the clipboard chase.
Healthcare
DocuSign
Brilo captures verbal authorization for hearing aid purchase agreements, warranty enrollments, and trial period releases, then triggers DocuSign envelopes patients sign on the spot.
Healthcare
Cedar
Brilo confirms audiology test copays, hearing aid out-of-pocket estimates, and accessory balances through Cedar so patients know their cost before the fitting day.
Brilo 2.0
Audiology Call Support
Frequently Asked Questions
Frequently Asked Questions
Quick answers about how Brilo's audiology voice AI supports hearing test intake, aid fittings, and tinnitus triage.
Quick answers about how Brilo's audiology voice AI supports hearing test intake, aid fittings, and tinnitus triage.
How does the audiology voice AI juggle new hearing test intake and aid fitting follow-up calls at the same time?
How does the audiology voice AI juggle new hearing test intake and aid fitting follow-up calls at the same time?
Can Brilo keep our hearing aid fitting and 30 and 90-day follow-up cadence tight across the patient panel?
Can Brilo keep our hearing aid fitting and 30 and 90-day follow-up cadence tight across the patient panel?
How does Brilo protect audiology audiograms, aid programming records, and other sensitive patient data?
How does Brilo protect audiology audiograms, aid programming records, and other sensitive patient data?
What happens with after-hours calls about sudden hearing loss or severe vertigo symptoms?
What happens with after-hours calls about sudden hearing loss or severe vertigo symptoms?
Will Brilo shorten hearing test lead time and lift aid fitting cadence adherence for our center?
Will Brilo shorten hearing test lead time and lift aid fitting cadence adherence for our center?
Which EMRs, hearing aid software, and programming platforms does Brilo connect with for audiology centers?
Which EMRs, hearing aid software, and programming platforms does Brilo connect with for audiology centers?
Which patient questions can Brilo handle without paging the on-call audiologist?
Which patient questions can Brilo handle without paging the on-call audiologist?
When can our audiology center expect Brilo to be live on the hearing test, aid fitting, and tinnitus lines?
When can our audiology center expect Brilo to be live on the hearing test, aid fitting, and tinnitus lines?
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
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Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community