Industries

Resources

Partners

Get started for free

Pricing

Industries

Get started for free

Make Your Customer Support Smarter `with AI Sentiment Analysis Call Agents`

Use Brilo’s AI customer sentiment analysis agents to understand tone, detect frustration early, and turn conversations into loyalty-building moments.

Get Started

Listen to demo

Make Your Customer Support Smarter `with AI Sentiment Analysis Call Agents`

Use Brilo’s AI customer sentiment analysis agents to understand tone, detect frustration early, and turn conversations into loyalty-building moments.

Get Started

Listen to demo

Agents Miss Emotional Cues

Without AI, tone and frustration often go unnoticed in real time.

No Insight into Customer Mood Trends

Leaders lack visibility into how customers actually feel — beyond survey scores.

Escalations Come Too Late

By the time anger is detected, the damage is already done.

Coaching Is Guesswork

Managers rely on limited call samples instead of emotional patterns across conversations.

Latest

Powered by GPT-4o

When your agents can’t hear emotion, they can’t fix the experience

Let the best AI sentiment analysis tool, Brilo AI, decode emotions, tone, and urgency — live, as it happens.

Real-Time Emotion Detection

Spot anger, confusion, or satisfaction the moment it happens — not after the call ends.

Trends Across Conversations

Uncover patterns in tone and sentiment across days, teams, or regions.

Auto-Flag Critical Moments

Escalate high-risk calls or sensitive moments instantly — no manual review needed.

Smart Tagging & Summaries

Calls are labeled by tone, urgency, and outcome — ready for coaching or reporting.

Get Started for Free

Join Discord

Latest

Powered by GPT-4o

Brilo AI sentiment analysis phone agents for emotionnally intellegent cutomer service.

Built for high-volume teams in healthcare, financial services, ecommerce, and hospitality — where every tone shift can change the outcome.

Get Started for Free

Try Absence Reporting AI

Live Sentiment Scoring

Get real-time emotional insights on every call — powered by AI sentiment analysis.

Automatic Call Summaries

Each call is tagged by emotion, tone, and intent — no need for manual notes.

24/7 Agent Performance Insights

See how tone impacts outcomes — use real data for coaching and development.

Frustration Alerts in Real Time

Escalate or intervene when calls show signs of distress, before the customer churns.

Context-Aware Intelligence

Sentiment analysis artificial intelligence adapts to tone, pauses, and pacing — not just the words.

Scalable Across Languages

Support multilingual teams and customers — sentiment scoring adjusts for accents, phrasing, and cultural nuance.

Latest

Customer sentiment analysis with Brilo’s AI call agents, built for real conversations

From spoken tone to actionable insight — in four steps.

The AI voice agent answers the call

Sentiment is analyzed in real time

Emotional signals are logged and tagged

Insights are sent to managers or systems

Before Brilo AI, we had no idea how our customers actually felt during calls — unless someone complained. Now, we `get real-time sentiment alerts`, and our supervisors can coach based on emotion, not just words.

ABC

Operations Manager, XYZ

Before Brilo AI, we had no idea how our customers actually felt during calls — unless someone complained. Now, we `get real-time sentiment alerts`, and our supervisors can coach based on emotion, not just words.

ABC

Operations Manager, XYZ

Before Brilo AI, we had no idea how our customers actually felt during calls — unless someone complained. Now, we `get real-time sentiment alerts`, and our supervisors can coach based on emotion, not just words.

ABC

Operations Manager, XYZ

Before Brilo AI, we had no idea how our customers actually felt during calls — unless someone complained. Now, we `get real-time sentiment alerts`, and our supervisors can coach based on emotion, not just words.

ABC

Operations Manager, XYZ

Latest

Frequently Asked Questions

Call automation for healthcare, real estate, logistics, financial services & small businesses.

Get Started for Free

Join Discord

What is AI customer sentiment analysis in a voice call context?

How does AI detect customer sentiment over the phone?

Can sentiment analysis really improve customer experience?

Does Brilo’s AI sentiment analysis work in real time?

What kinds of emotions can the system detect?

Can I see trends or reports from the analysis?

How accurate is AI sentiment analysis compared to human review?

Does it work with multilingual or accented speech?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Get started for free

Book a 15-min call

Make Your Customer Support Smarter with AI Sentiment Analysis Call Agents

Make Your Customer Support Smarter with AI Sentiment Analysis Call Agents

Before Brilo AI, we had no idea how our customers actually felt during calls — unless someone complained. Now, we get real-time sentiment alerts, and our supervisors can coach based on emotion, not just words.

Before Brilo AI, we had no idea how our customers actually felt during calls — unless someone complained. Now, we get real-time sentiment alerts, and our supervisors can coach based on emotion, not just words.

Before Brilo AI, we had no idea how our customers actually felt during calls — unless someone complained. Now, we get real-time sentiment alerts, and our supervisors can coach based on emotion, not just words.

Before Brilo AI, we had no idea how our customers actually felt during calls — unless someone complained. Now, we get real-time sentiment alerts, and our supervisors can coach based on emotion, not just words.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Make Your Customer Support Smarter `with AI Sentiment Analysis Call Agents`

Make Your Customer Support Smarter `with AI Sentiment Analysis Call Agents`

Before Brilo AI, we had no idea how our customers actually felt during calls — unless someone complained. Now, we `get real-time sentiment alerts`, and our supervisors can coach based on emotion, not just words.

Before Brilo AI, we had no idea how our customers actually felt during calls — unless someone complained. Now, we `get real-time sentiment alerts`, and our supervisors can coach based on emotion, not just words.

Before Brilo AI, we had no idea how our customers actually felt during calls — unless someone complained. Now, we `get real-time sentiment alerts`, and our supervisors can coach based on emotion, not just words.

Before Brilo AI, we had no idea how our customers actually felt during calls — unless someone complained. Now, we `get real-time sentiment alerts`, and our supervisors can coach based on emotion, not just words.