Brilo’s AI phone agents handle changes, tracking, and cancellations through automated order management — ideal for logistics, hospitality industry & small businesses.

24/7 Order Handling

Take, update, or cancel orders any time — even after hours.

Customers can adjust quantity, address, or delivery time without speaking to staff.

Real-Time Status Updates

AI agents provide order tracking or delay info instantly by phone.

Accurate Data Capture

Every call becomes structured input — powering true order management automation.

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Fast, consistent, and fully automated order management with Brilo AI

From restaurants to retail, logistics to ecommerce — an automated order management system with Brilo’s AI voice agents keeps your operations sharp, even when your team’s busy.

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Instant Confirmations

Every update is followed by a voice or SMS confirmation — reducing back-and-forth.

CRM & OMS Integration

Connect your automated order management system directly to the phone agent for real-time syncing.

24/7 Automated Order Processing

Each call triggers structured, traceable actions — no human follow-up needed.

Natural Voice Ordering

Customers place or update orders by phone — no apps, no forms.

Zero Missed Calls

Handle spikes in call volume without losing a single customer interaction.

Intent-Based Call Routing

Smart detection sends order issues to the right workflow or team automatically.

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How Brilo’s AI order management call agents turns a phone call into a confirmed action?

Order management automation call agents for restaurants, ecommerce, and logistics — where speed, accuracy, and consistency aren’t optional.

Customer Calls Your Line

Intent Is Understood and Logged

Order Data Is Synced Automatically

Confirmation Is Sent to Customer

We used to miss tons of order calls during peak hours — and fixing mistakes was even worse. Since switching to AI order management, `every change or cancellation is captured instantly`, even if no one’s at the desk.

ABC

Operations Manager, XYZ

We used to miss tons of order calls during peak hours — and fixing mistakes was even worse. Since switching to AI order management, `every change or cancellation is captured instantly`, even if no one’s at the desk.

ABC

Operations Manager, XYZ

We used to miss tons of order calls during peak hours — and fixing mistakes was even worse. Since switching to AI order management, `every change or cancellation is captured instantly`, even if no one’s at the desk.

ABC

Operations Manager, XYZ

We used to miss tons of order calls during peak hours — and fixing mistakes was even worse. Since switching to AI order management, `every change or cancellation is captured instantly`, even if no one’s at the desk.

ABC

Operations Manager, XYZ

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Frequently Asked Questions

Call automation for healthcare, real estate, logistics, financial services & small businesses.

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What is AI order management and how does it work?

Can this system handle order changes or cancellations by phone?

Is automated order processing secure for sensitive customer data?

What happens if a customer calls outside of business hours?

How fast is the setup for AI order management?

Can the voice agent confirm orders or send delivery updates?

How accurate is Brilo’s AI in capturing complex order requests?

Can I route order issues to different departments or locations?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

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AI Order Management Call Agents to Handle, Update, and Confirm Every Call

AI Order Management Call Agents to Handle, Update, and Confirm Every Call

We used to miss tons of order calls during peak hours — and fixing mistakes was even worse. Since switching to AI order management, every change or cancellation is captured instantly, even if no one’s at the desk.

We used to miss tons of order calls during peak hours — and fixing mistakes was even worse. Since switching to AI order management, every change or cancellation is captured instantly, even if no one’s at the desk.

We used to miss tons of order calls during peak hours — and fixing mistakes was even worse. Since switching to AI order management, every change or cancellation is captured instantly, even if no one’s at the desk.

We used to miss tons of order calls during peak hours — and fixing mistakes was even worse. Since switching to AI order management, every change or cancellation is captured instantly, even if no one’s at the desk.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

AI Order Management Call Agents `to Handle, Update, and Confirm Every Call`

AI Order Management Call Agents `to Handle, Update, and Confirm Every Call`

We used to miss tons of order calls during peak hours — and fixing mistakes was even worse. Since switching to AI order management, `every change or cancellation is captured instantly`, even if no one’s at the desk.

We used to miss tons of order calls during peak hours — and fixing mistakes was even worse. Since switching to AI order management, `every change or cancellation is captured instantly`, even if no one’s at the desk.

We used to miss tons of order calls during peak hours — and fixing mistakes was even worse. Since switching to AI order management, `every change or cancellation is captured instantly`, even if no one’s at the desk.

We used to miss tons of order calls during peak hours — and fixing mistakes was even worse. Since switching to AI order management, `every change or cancellation is captured instantly`, even if no one’s at the desk.