Unsecured Lines Risk PHI
Compliance Gaps Invite Penalties
Voicemail Isn't Secure or Tracked
After-Hours Calls Go Unprotected
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With Brilo, every patient call stays protected. AI answers securely — capturing details, safeguarding PHI, and routing requests in real time, fully aligned with HIPAA requirements.
Secure Patient Answering
AI answers every call while protecting PHI at every step.
Encrypted Capture
Patient details logged and stored securely, never exposed.
24/7 Compliant Coverage
Brilo answers around the clock, always within HIPAA safeguards.
Audit-Ready Tracking
Get secure, traceable records of every patient interaction.
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Secure Patient Greeting
AI answers every patient with a warm, compliant greeting.
Encrypted Data Capture
Brilo records patient details securely, protecting PHI end to end.
24/7 Availability
Agents answer day and night within full HIPAA safeguards.
Urgent-Call Routing
Send time-sensitive cases to on-call staff securely and instantly.
Audit-Ready Records
Every interaction logged securely for compliance and traceability.
Compliance Analytics
Track call volume, handling, and security trends with confidence.
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AI Answers Securely
2
PHI Is Captured Securely
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Right Action Is Matched
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Patient Gets Help — Smoothly
Compliance kept us from automating patient calls — until Brilo. It handles everything — secure capture, routing, records — without ever putting PHI at risk. Our patients reach a secure, caring voice anytime, every interaction is audit-ready, and we finally automated with total peace of mind.
Dr. Aisha Rahman.
- Compliance Officer, Meridian Health Group
