Connects Every Caller to the Right Place Instantly With AI Call Routing Agents
Let Brilo AI call agents automatically route every caller to the right agent, department, or solution — delivering faster service and higher customer satisfaction.
Connects Every Caller to the Right Place Instantly With AI Call Routing Agents
Let Brilo AI call agents automatically route every caller to the right agent, department, or solution — delivering faster service and higher customer satisfaction.
Wrong Transfers Frustrate Customers
Customers hate repeating themselves — getting bounced between wrong agents kills trust fast.
Customers hate repeating themselves — getting bounced between wrong agents kills trust fast.
Delayed Call Handling Wastes Opportunities
Slow call routing means missed deals, frustrated clients, and lost revenue you never see coming.
Slow call routing means missed deals, frustrated clients, and lost revenue you never see coming.
Overloaded Reception or Front Desk Teams
Relying on humans to manually route every call leads to bottlenecks and poor customer experiences.
Relying on humans to manually route every call leads to bottlenecks and poor customer experiences.
No Prioritization for Urgent Calls
Important calls get lost in the queue because there's no intelligent system prioritizing high-value or time-sensitive inquiries.
Important calls get lost in the queue because there's no intelligent system prioritizing high-value or time-sensitive inquiries.
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Our AI Call Routing Agents Solve All Customer Frustration and Advances Efficiency
Our AI Call Routing Agents Solve All Customer Frustration and Advances Efficiency
Our AI Call Routing Agents Solve All Customer Frustration and Advances Efficiency
Our AI Call Routing Agents Solve All Customer Frustration and Advances Efficiency
Call automation for sales, customer service, healthcare, real estate, and finance teams who can’t afford wrong transfers or wait times.
Intelligent Call Routing
Match callers instantly with the right department, agent, or specialist based on their needs.
Priority Routing for Urgent Calls
High-value or emergency calls are prioritized automatically — no more lost opportunities or service delays.
Personalized Routing Flows
Customize routing based on caller type, purchase history, or inquiry category for a better, human-like experience.
Real-Time Routing Analytics
Get insights into call volumes, routing success rates, and customer wait times — helping you optimize service faster.
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Advanced AI Call Routing Solution That Connects Customers to the Right Agent in Seconds
Advanced AI Call Routing Solution That Connects Customers to the Right Agent in Seconds
Advanced AI Call Routing Solution That Connects Customers to the Right Agent in Seconds
Advanced AI Call Routing Solution That Connects Customers to the Right Agent in Seconds
Call automation for businesses that need faster response times, smarter call handling, and happier customers around the clock.
Call automation for businesses that need faster response times, smarter call handling, and happier customers around the clock.
Call automation for businesses that need faster response times, smarter call handling, and happier customers around the clock.
Context-Based Call Routing
Brilo AI analyzes caller intent and automatically connects them to the best-suited agent or team.
Context-Based Call Routing
Brilo AI analyzes caller intent and automatically connects them to the best-suited agent or team.
Context-Based Call Routing
Brilo AI analyzes caller intent and automatically connects them to the best-suited agent or team.
Context-Based Call Routing
Brilo AI analyzes caller intent and automatically connects them to the best-suited agent or team.
Multi-Language Call Handling
Route calls based on language preference instantly, improving communication and satisfaction.
Multi-Language Call Handling
Route calls based on language preference instantly, improving communication and satisfaction.
Multi-Language Call Handling
Route calls based on language preference instantly, improving communication and satisfaction.
Multi-Language Call Handling
Route calls based on language preference instantly, improving communication and satisfaction.
24/7 Automatic Rerouting
If the first agent doesn’t pick up, AI immediately re-routes the caller without dropping or frustrating them.
24/7 Automatic Rerouting
If the first agent doesn’t pick up, AI immediately re-routes the caller without dropping or frustrating them.
24/7 Automatic Rerouting
If the first agent doesn’t pick up, AI immediately re-routes the caller without dropping or frustrating them.
24/7 Automatic Rerouting
If the first agent doesn’t pick up, AI immediately re-routes the caller without dropping or frustrating them.
Dynamic Routing Rules
Set flexible routing based on business hours, call types, VIP status, or inquiry categories — no manual work.
Real-Time Routing Metrics
Track routing efficiency, agent response rates, and customer wait times to optimize operations continuously.
Load-Balanced Agent Routing
Distribute calls smartly to avoid overloading any single agent — keeps service consistent during peak times.
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How AI Call Routing Agents Get Every Caller Exactly Where They Need to Go
How AI Call Routing Agents Get Every Caller Exactly Where They Need to Go
How AI Call Routing Agents Get Every Caller Exactly Where They Need to Go
How AI Call Routing Agents Get Every Caller Exactly Where They Need to Go
Connect callers faster, route them accurately, and deliver seamless experiences — all with intelligent AI call routing designed for real customer needs.
Connect callers faster, route them accurately, and deliver seamless experiences — all with intelligent AI call routing designed for real customer needs.
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Connect Your Phone System
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Connect Your Phone System
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Connect Your Phone System
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Connect Your Phone System
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Set Smart Routing Rules
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Set Smart Routing Rules
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Set Smart Routing Rules
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Set Smart Routing Rules
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Activate AI Call Agents
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Activate AI Call Agents
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Activate AI Call Agents
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Activate AI Call Agents
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Monitor and Optimize Routing Performance
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Monitor and Optimize Routing Performance
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Monitor and Optimize Routing Performance
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Monitor and Optimize Routing Performance
Before AI call routing agents, we lost dozens of customers each month to long wait times and wrong transfers.Since switching, caller satisfaction has jumped by 40%, and our team connects the right person in half the time.
David Wells
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Operations Manager, XYZ
Before AI call routing agents, we lost dozens of customers each month to long wait times and wrong transfers.Since switching, caller satisfaction has jumped by 40%, and our team connects the right person in half the time.
David Wells
-
Operations Manager, XYZ
Before AI call routing agents, we lost dozens of customers each month to long wait times and wrong transfers.Since switching, caller satisfaction has jumped by 40%, and our team connects the right person in half the time.
David Wells
-
Operations Manager, XYZ
Before AI call routing agents, we lost dozens of customers each month to long wait times and wrong transfers.Since switching, caller satisfaction has jumped by 40%, and our team connects the right person in half the time.
David Wells
-
Operations Manager, XYZ
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Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
Call automation for healthcare, real estate, logistics, financial services & small businesses.
Call automation for healthcare, real estate, logistics, financial services & small businesses.
Call automation for healthcare, real estate, logistics, financial services & small businesses.
How does AI call routing actually work?
How does AI call routing actually work?
How does AI call routing actually work?
How does AI call routing actually work?
Can AI call routing prioritize urgent or VIP calls?
Can AI call routing prioritize urgent or VIP calls?
Can AI call routing prioritize urgent or VIP calls?
Can AI call routing prioritize urgent or VIP calls?
What happens if the right agent isn’t available?
What happens if the right agent isn’t available?
What happens if the right agent isn’t available?
What happens if the right agent isn’t available?
How fast can AI route a call compared to manual systems?
How fast can AI route a call compared to manual systems?
How fast can AI route a call compared to manual systems?
How fast can AI route a call compared to manual systems?
Does AI call routing work after-hours or during holidays?
Does AI call routing work after-hours or during holidays?
Does AI call routing work after-hours or during holidays?
Does AI call routing work after-hours or during holidays?
Can AI detect language preferences or special needs?
Can AI detect language preferences or special needs?
Can AI detect language preferences or special needs?
Can AI detect language preferences or special needs?
How does AI call routing integrate with our CRM or ticketing system?
How does AI call routing integrate with our CRM or ticketing system?
How does AI call routing integrate with our CRM or ticketing system?
How does AI call routing integrate with our CRM or ticketing system?
Is customer data secure when using AI call routing?
Is customer data secure when using AI call routing?
Is customer data secure when using AI call routing?
Is customer data secure when using AI call routing?
Automate your business with AI phone Agents
Automate your business with AI phone Agents
Automate your business with AI phone Agents
Automate your business with AI phone Agents
Call automation for healthcare, real estate, logistics, financial services & small businesses.
Call automation for healthcare, real estate, logistics, financial services & small businesses.
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Use AI to create music with your voice and Leverage the latest in AI technology. Use AI to create music with your voice Use AI to create music with your voice and Leverage the latest in AI technology. Use AI to create music with your voiceUse AI to create music with your voice and Leverage the latest in AI technology. Use AI to create music with your voiceUse AI to create music with your voice and Leverage the latest in AI technology. Use AI to create music with your voice
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