Brilo 2.0
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Turn Every Customer Call into a Conversion with Voice AI Agents for eCommerce Support
Deliver 24/7 support, track orders, and answer product questions instantly with Brilo’s AI-powered shopping assistant call agents—so your team can focus on fulfillment, not phone lines.
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Why Fast-Growing eCommerce Brands Trust Brilo AI Call Agents
Why Fast-Growing eCommerce Brands Trust Brilo AI Call Agents
Why Fast-Growing eCommerce Brands Trust Brilo AI Call Agents
Why Fast-Growing eCommerce Brands Trust Brilo AI Call Agents
Whether you're a DTC brand or a global marketplace, Brilo’s AI agents for ecommerce calling helps you scale support without scaling your team—keeping customers happy and operations efficient.
Too many support calls about order status.
Too many support calls about order status.
Brilo AI automates responses through ecommerce order automation, providing real-time shipping and delivery info.
Major Problems & Solutions
Agents overwhelmed with FAQs about returns.
Agents overwhelmed with FAQs about returns.
Brilo AI voice agents handles common return and refund questions with voice-based clarity.
Support tickets spike during promotions.
Support tickets spike during promotions.
Brilo AI answers peak-period calls instantly, deflecting 80% of repetitive inquiries.
Lost sales from delayed responses.
Lost sales from delayed responses.
Brilo AI engages shoppers instantly and passes complex cases to your team when needed.
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Key Features That Make Brilo AI Call Agents Must-Have for eCommerce Customer Support
Key Features That Make Brilo AI Call Agents Must-Have for eCommerce Customer Support
Key Features That Make Brilo AI Call Agents Must-Have for eCommerce Customer Support
Key Features That Make Brilo AI Call Agents Must-Have for eCommerce Customer Support
From order tracking to return requests, Brilo’s AI call agents handle routine customer calls with speed, accuracy, and 24/7 availability .
From order tracking to return requests, Brilo’s AI call agents handle routine customer calls with speed, accuracy, and 24/7 availability .
Instant Product & Inventory Inquiry Handling
From “Is this in stock?” to “Does it come in blue?”, Brilo answers common pre-sale product questions without tying up your support team.
Instant Product & Inventory Inquiry Handling
From “Is this in stock?” to “Does it come in blue?”, Brilo answers common pre-sale product questions without tying up your support team.
Instant Product & Inventory Inquiry Handling
From “Is this in stock?” to “Does it come in blue?”, Brilo answers common pre-sale product questions without tying up your support team.
Instant Product & Inventory Inquiry Handling
From “Is this in stock?” to “Does it come in blue?”, Brilo answers common pre-sale product questions without tying up your support team.
Order Status, Shipping, and Return Automation
Brilo’s voice agents instantly provides updates on order location, delivery times, and return policies—boosting satisfaction and reducing ticket volume.
Order Status, Shipping, and Return Automation
Brilo’s voice agents instantly provides updates on order location, delivery times, and return policies—boosting satisfaction and reducing ticket volume.
Order Status, Shipping, and Return Automation
Brilo’s voice agents instantly provides updates on order location, delivery times, and return policies—boosting satisfaction and reducing ticket volume.
Order Status, Shipping, and Return Automation
Brilo’s voice agents instantly provides updates on order location, delivery times, and return policies—boosting satisfaction and reducing ticket volume.
Cart Recovery & Post-Purchase Call Automation
Brilo AI follows up with customers who abandon carts or recently placed orders—answering questions, offering help, and bringing shoppers back before they churn.
Cart Recovery & Post-Purchase Call Automation
Brilo AI follows up with customers who abandon carts or recently placed orders—answering questions, offering help, and bringing shoppers back before they churn.
Cart Recovery & Post-Purchase Call Automation
Brilo AI follows up with customers who abandon carts or recently placed orders—answering questions, offering help, and bringing shoppers back before they churn.
Cart Recovery & Post-Purchase Call Automation
Brilo AI follows up with customers who abandon carts or recently placed orders—answering questions, offering help, and bringing shoppers back before they churn.
Brilo AI agents reduced our support volume by nearly 50% during peak seasons. Their AI-powered shopping assistant now handles order tracking, returns, and product questions—without overwhelming our team.
Dani Morales
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Customer Experience Manager, NovaTrend
Brilo AI agents reduced our support volume by nearly 50% during peak seasons. Their AI-powered shopping assistant now handles order tracking, returns, and product questions—without overwhelming our team.
Dani Morales
-
Customer Experience Manager, NovaTrend
Brilo AI agents reduced our support volume by nearly 50% during peak seasons. Their AI-powered shopping assistant now handles order tracking, returns, and product questions—without overwhelming our team.
Dani Morales
-
Customer Experience Manager, NovaTrend
Brilo AI agents reduced our support volume by nearly 50% during peak seasons. Their AI-powered shopping assistant now handles order tracking, returns, and product questions—without overwhelming our team.
Dani Morales
-
Customer Experience Manager, NovaTrend
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How Brilo AI Fits Seamlessly Into Your eCommerce Support Workflow?
How Brilo AI Fits Seamlessly Into Your eCommerce Support Workflow?
How Brilo AI Fits Seamlessly Into Your eCommerce Support Workflow?
How Brilo AI Fits Seamlessly Into Your eCommerce Support Workflow?
From cart to doorstep, Brilo’s AI agents for eCommerce help brands automate support and keep customers informed—without missing a call.
From cart to doorstep, Brilo’s AI agents for eCommerce help brands automate support and keep customers informed—without missing a call.
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Integrate with Your Storefront & Support Tools
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Integrate with Your Storefront & Support Tools
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Integrate with Your Storefront & Support Tools
1
Integrate with Your Storefront & Support Tools
2
Customize Call Flows Around Your Products & Policies
2
Customize Call Flows Around Your Products & Policies
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Customize Call Flows Around Your Products & Policies
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Customize Call Flows Around Your Products & Policies
3
Deploy Across All Customer Touchpoints
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Deploy Across All Customer Touchpoints
3
Deploy Across All Customer Touchpoints
3
Deploy Across All Customer Touchpoints
4
Monitor Conversations & Optimize CX
4
Monitor Conversations & Optimize CX
4
Monitor Conversations & Optimize CX
4
Monitor Conversations & Optimize CX
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Powerful Integrations to Supercharge AI Agents for eCommerce
Powerful Integrations to Supercharge AI Agents for eCommerce
Powerful Integrations to Supercharge AI Agents for eCommerce
Powerful Integrations to Supercharge AI Agents for eCommerce
Sync your storefront, CRM, and fulfillment tools with Brilo AI to automate customer calls, reduce response times, and keep every order experience running smoothly.
Sync your storefront, CRM, and fulfillment tools with Brilo AI to automate customer calls, reduce response times, and keep every order experience running smoothly.
Ecommerce
AfterShip / ShipStation
Deliver real-time shipping and delivery updates through Brilo’s voice assistant—reducing “Where’s my order?” tickets instantly.
Ecommerce
Calendly / Google Calendar (for high-touch brands)
If your store offers consultations, Brilo can book product demos, custom fittings, or white-glove service calls automatically.
Ecommerce
Zendesk / Gorgias / Freshdesk
Sync Brilo with your helpdesk to automatically log calls, create tickets, and escalate complex issues to your support team.
Ecommerce
Shopify / Magento / WooCommerce
Connect Brilo directly to your storefront to provide real-time order status, product info, and return policy details via voice.
Ecommerce
AfterShip / ShipStation
Deliver real-time shipping and delivery updates through Brilo’s voice assistant—reducing “Where’s my order?” tickets instantly.
Ecommerce
Calendly / Google Calendar (for high-touch brands)
If your store offers consultations, Brilo can book product demos, custom fittings, or white-glove service calls automatically.
Ecommerce
Zendesk / Gorgias / Freshdesk
Sync Brilo with your helpdesk to automatically log calls, create tickets, and escalate complex issues to your support team.
Ecommerce
Shopify / Magento / WooCommerce
Connect Brilo directly to your storefront to provide real-time order status, product info, and return policy details via voice.
Ecommerce
AfterShip / ShipStation
Deliver real-time shipping and delivery updates through Brilo’s voice assistant—reducing “Where’s my order?” tickets instantly.
Ecommerce
Calendly / Google Calendar (for high-touch brands)
If your store offers consultations, Brilo can book product demos, custom fittings, or white-glove service calls automatically.
Ecommerce
Zendesk / Gorgias / Freshdesk
Sync Brilo with your helpdesk to automatically log calls, create tickets, and escalate complex issues to your support team.
Ecommerce
Shopify / Magento / WooCommerce
Connect Brilo directly to your storefront to provide real-time order status, product info, and return policy details via voice.
Ecommerce
AfterShip / ShipStation
Deliver real-time shipping and delivery updates through Brilo’s voice assistant—reducing “Where’s my order?” tickets instantly.
Ecommerce
Calendly / Google Calendar (for high-touch brands)
If your store offers consultations, Brilo can book product demos, custom fittings, or white-glove service calls automatically.
Ecommerce
Zendesk / Gorgias / Freshdesk
Sync Brilo with your helpdesk to automatically log calls, create tickets, and escalate complex issues to your support team.
Ecommerce
Shopify / Magento / WooCommerce
Connect Brilo directly to your storefront to provide real-time order status, product info, and return policy details via voice.
Ecommerce
AfterShip / ShipStation
Deliver real-time shipping and delivery updates through Brilo’s voice assistant—reducing “Where’s my order?” tickets instantly.
Ecommerce
Calendly / Google Calendar (for high-touch brands)
If your store offers consultations, Brilo can book product demos, custom fittings, or white-glove service calls automatically.
Ecommerce
Zendesk / Gorgias / Freshdesk
Sync Brilo with your helpdesk to automatically log calls, create tickets, and escalate complex issues to your support team.
Ecommerce
Shopify / Magento / WooCommerce
Connect Brilo directly to your storefront to provide real-time order status, product info, and return policy details via voice.
Ecommerce
AfterShip / ShipStation
Deliver real-time shipping and delivery updates through Brilo’s voice assistant—reducing “Where’s my order?” tickets instantly.
Ecommerce
Calendly / Google Calendar (for high-touch brands)
If your store offers consultations, Brilo can book product demos, custom fittings, or white-glove service calls automatically.
Ecommerce
Zendesk / Gorgias / Freshdesk
Sync Brilo with your helpdesk to automatically log calls, create tickets, and escalate complex issues to your support team.
Ecommerce
Shopify / Magento / WooCommerce
Connect Brilo directly to your storefront to provide real-time order status, product info, and return policy details via voice.
Ecommerce
AfterShip / ShipStation
Deliver real-time shipping and delivery updates through Brilo’s voice assistant—reducing “Where’s my order?” tickets instantly.
Ecommerce
Calendly / Google Calendar (for high-touch brands)
If your store offers consultations, Brilo can book product demos, custom fittings, or white-glove service calls automatically.
Ecommerce
Zendesk / Gorgias / Freshdesk
Sync Brilo with your helpdesk to automatically log calls, create tickets, and escalate complex issues to your support team.
Ecommerce
Shopify / Magento / WooCommerce
Connect Brilo directly to your storefront to provide real-time order status, product info, and return policy details via voice.
Ecommerce
AfterShip / ShipStation
Deliver real-time shipping and delivery updates through Brilo’s voice assistant—reducing “Where’s my order?” tickets instantly.
Ecommerce
Calendly / Google Calendar (for high-touch brands)
If your store offers consultations, Brilo can book product demos, custom fittings, or white-glove service calls automatically.
Ecommerce
Zendesk / Gorgias / Freshdesk
Sync Brilo with your helpdesk to automatically log calls, create tickets, and escalate complex issues to your support team.
Ecommerce
Shopify / Magento / WooCommerce
Connect Brilo directly to your storefront to provide real-time order status, product info, and return policy details via voice.
Ecommerce
AfterShip / ShipStation
Deliver real-time shipping and delivery updates through Brilo’s voice assistant—reducing “Where’s my order?” tickets instantly.
Ecommerce
Calendly / Google Calendar (for high-touch brands)
If your store offers consultations, Brilo can book product demos, custom fittings, or white-glove service calls automatically.
Ecommerce
Zendesk / Gorgias / Freshdesk
Sync Brilo with your helpdesk to automatically log calls, create tickets, and escalate complex issues to your support team.
Ecommerce
Shopify / Magento / WooCommerce
Connect Brilo directly to your storefront to provide real-time order status, product info, and return policy details via voice.
Ecommerce
AfterShip / ShipStation
Deliver real-time shipping and delivery updates through Brilo’s voice assistant—reducing “Where’s my order?” tickets instantly.
Ecommerce
Calendly / Google Calendar (for high-touch brands)
If your store offers consultations, Brilo can book product demos, custom fittings, or white-glove service calls automatically.
Ecommerce
Zendesk / Gorgias / Freshdesk
Sync Brilo with your helpdesk to automatically log calls, create tickets, and escalate complex issues to your support team.
Ecommerce
Shopify / Magento / WooCommerce
Connect Brilo directly to your storefront to provide real-time order status, product info, and return policy details via voice.
Ecommerce
AfterShip / ShipStation
Deliver real-time shipping and delivery updates through Brilo’s voice assistant—reducing “Where’s my order?” tickets instantly.
Ecommerce
Calendly / Google Calendar (for high-touch brands)
If your store offers consultations, Brilo can book product demos, custom fittings, or white-glove service calls automatically.
Ecommerce
Zendesk / Gorgias / Freshdesk
Sync Brilo with your helpdesk to automatically log calls, create tickets, and escalate complex issues to your support team.
Ecommerce
Shopify / Magento / WooCommerce
Connect Brilo directly to your storefront to provide real-time order status, product info, and return policy details via voice.
Ecommerce
AfterShip / ShipStation
Deliver real-time shipping and delivery updates through Brilo’s voice assistant—reducing “Where’s my order?” tickets instantly.
Ecommerce
Calendly / Google Calendar (for high-touch brands)
If your store offers consultations, Brilo can book product demos, custom fittings, or white-glove service calls automatically.
Ecommerce
Zendesk / Gorgias / Freshdesk
Sync Brilo with your helpdesk to automatically log calls, create tickets, and escalate complex issues to your support team.
Ecommerce
Shopify / Magento / WooCommerce
Connect Brilo directly to your storefront to provide real-time order status, product info, and return policy details via voice.
Ecommerce
AfterShip / ShipStation
Deliver real-time shipping and delivery updates through Brilo’s voice assistant—reducing “Where’s my order?” tickets instantly.
Ecommerce
Calendly / Google Calendar (for high-touch brands)
If your store offers consultations, Brilo can book product demos, custom fittings, or white-glove service calls automatically.
Ecommerce
Zendesk / Gorgias / Freshdesk
Sync Brilo with your helpdesk to automatically log calls, create tickets, and escalate complex issues to your support team.
Ecommerce
Shopify / Magento / WooCommerce
Connect Brilo directly to your storefront to provide real-time order status, product info, and return policy details via voice.
Ecommerce
AfterShip / ShipStation
Deliver real-time shipping and delivery updates through Brilo’s voice assistant—reducing “Where’s my order?” tickets instantly.
Ecommerce
Calendly / Google Calendar (for high-touch brands)
If your store offers consultations, Brilo can book product demos, custom fittings, or white-glove service calls automatically.
Ecommerce
Zendesk / Gorgias / Freshdesk
Sync Brilo with your helpdesk to automatically log calls, create tickets, and escalate complex issues to your support team.
Ecommerce
Shopify / Magento / WooCommerce
Connect Brilo directly to your storefront to provide real-time order status, product info, and return policy details via voice.
Ecommerce
AfterShip / ShipStation
Deliver real-time shipping and delivery updates through Brilo’s voice assistant—reducing “Where’s my order?” tickets instantly.
Ecommerce
Calendly / Google Calendar (for high-touch brands)
If your store offers consultations, Brilo can book product demos, custom fittings, or white-glove service calls automatically.
Ecommerce
Zendesk / Gorgias / Freshdesk
Sync Brilo with your helpdesk to automatically log calls, create tickets, and escalate complex issues to your support team.
Ecommerce
Shopify / Magento / WooCommerce
Connect Brilo directly to your storefront to provide real-time order status, product info, and return policy details via voice.
Ecommerce
AfterShip / ShipStation
Deliver real-time shipping and delivery updates through Brilo’s voice assistant—reducing “Where’s my order?” tickets instantly.
Ecommerce
Calendly / Google Calendar (for high-touch brands)
If your store offers consultations, Brilo can book product demos, custom fittings, or white-glove service calls automatically.
Ecommerce
Zendesk / Gorgias / Freshdesk
Sync Brilo with your helpdesk to automatically log calls, create tickets, and escalate complex issues to your support team.
Ecommerce
Shopify / Magento / WooCommerce
Connect Brilo directly to your storefront to provide real-time order status, product info, and return policy details via voice.
Automate your business with AI phone Agents
Automate your business with AI phone Agents
Automate your business with AI phone Agents
Automate your business with AI phone Agents
Call automation for healthcare, real estate, logistics, financial services & small businesses.
Call automation for healthcare, real estate, logistics, financial services & small businesses.
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Accurately capture the essence of company conversations including relevant.
Book a Call
Accurately capture the essence of company conversations including relevant.
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Use AI to create music with your voice and Leverage the latest in AI technology. Use AI to create music with your voice Use AI to create music with your voice and Leverage the latest in AI technology. Use AI to create music with your voiceUse AI to create music with your voice and Leverage the latest in AI technology. Use AI to create music with your voiceUse AI to create music with your voice and Leverage the latest in AI technology. Use AI to create music with your voice
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Join Discord
Accurately capture the essence of company conversations including relevant.
Book a Call
Accurately capture the essence of company conversations including relevant.
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Disclaimer:
Use AI to create music with your voice and Leverage the latest in AI technology. Use AI to create music with your voice Use AI to create music with your voice and Leverage the latest in AI technology. Use AI to create music with your voiceUse AI to create music with your voice and Leverage the latest in AI technology. Use AI to create music with your voiceUse AI to create music with your voice and Leverage the latest in AI technology. Use AI to create music with your voice
Use AI to create music with your voice and Leverage the latest in AI technology. Use AI to create music with your voice Use AI to create music with your voice and Leverage the latest in AI technology. Use AI to create music with your voiceUse AI to create music with your voice and Leverage
Join Discord
Accurately capture the essence of company conversations including relevant.
Book a Call
Accurately capture the essence of company conversations including relevant.
Get started
Get started
Community
Navigation
Disclaimer:
Use AI to create music with your voice and Leverage the latest in AI technology. Use AI to create music with your voice Use AI to create music with your voice and Leverage the latest in AI technology. Use AI to create music with your voiceUse AI to create music with your voice and Leverage the latest in AI technology. Use AI to create music with your voiceUse AI to create music with your voice and Leverage the latest in AI technology. Use AI to create music with your voice
Use AI to create music with your voice and Leverage the latest in AI technology. Use AI to create music with your voice Use AI to create music with your voice and Leverage the latest in AI technology. Use AI to create music with your voiceUse AI to create music with your voice and Leverage
Join Discord
Accurately capture the essence of company conversations including relevant.
Book a Call
Accurately capture the essence of company conversations including relevant.
Get started
Get started
Community
Navigation
Disclaimer:
Use AI to create music with your voice and Leverage the latest in AI technology. Use AI to create music with your voice Use AI to create music with your voice and Leverage the latest in AI technology. Use AI to create music with your voiceUse AI to create music with your voice and Leverage the latest in AI technology. Use AI to create music with your voiceUse AI to create music with your voice and Leverage the latest in AI technology. Use AI to create music with your voice
Use AI to create music with your voice and Leverage the latest in AI technology. Use AI to create music with your voice Use AI to create music with your voice and Leverage the latest in AI technology. Use AI to create music with your voiceUse AI to create music with your voice and Leverage