Usecases
Top Features
Ultra Low Latency
Scale your business with high accuracy, low latency AI Agents.
Audio Intelligence
Extract actionable insights from conversational audio at scale using advanced NLU models designed for precision and efficiency.
Summerization
Precisely capture conversation summaries, including key contextual data to streamline workflows, enhance team communication, and increase efficiency.
Sentiment Analysis
Determine sentiment (positive, neutral, or negative) at word, sentence, and transcript levels for trend analysis and to drive real-time improvements in customer experience.
Intent Recognition
Identify and track customer intent throughout conversations, enabling agents to make data-driven decisions that boost customer satisfaction and streamline resolutions.
Topic Detection
Detect core topics in conversations to enhance omnichannel handoffs, organize workflows, and facilitate post-call trend analysis and categorization.
Testimonials
Can't wait to see how AI like Brilo evolves! Goodbye bad customer service experiences!
Sachin Kumar
The multi-language support by AI seems essential for businesses catering globally, excellent work Brilo for considering this in your offer!
Eric McHugh
The future is a blend of AI efficiency and human connection. Brilo seems to be on the right track
Vidhi Toshniwal
Brilo tailoring its responses similar to Klarna points towards their focus on delivering relevant solutions, impressive!
Nicu Enache
I dream of customer service that's actually helpful and doesn't waste my time. Brilo sounds promising!
Darshal Jaitwar
Tharun PS
This is more than just AI, it's about revolutionizing the customer experience. Kudos to Brilo!
Imagine getting help with a complex issue at 3 am and not feeling frustrated. Brilo makes that a possibility!
Kiran Pitambar
Scale your business with AI Programmable Human like Voice Scale your business.
Jason Mark
Peak hours into peak performance? That would truly turn things around phenomenally for many call centers out there!
Stephanie Monroe
Frequently Asked Questions